We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Toon meer

Beoordeeld met 1 van de 5 sterren

Brought a gift card and expired on the same day and wasn't able to activate it. Customer service doesn't reply you via email for 7 working day or more. Sometime they just ignore your

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cashback-aanbieder
  2. ook in
  3. Betalingsdienst

Geschreven door het bedrijf

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

605 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(605)

99 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had a great experience with Cheddar's…

I had a great experience with Cheddar's customer support. After purchasing a gift card, I couldn't access or view it properly in the app, which meant I wasn't able to use it. I contacted the support team, and they investigated the issue quickly.

A special thank you to Mustafa Hussain, who was incredibly helpful, professional and understanding throughout the process. Although refunds aren't usually offered in situations like this, the team made an exception and resolved everything for me.

Excellent communication, fast responses and genuinely customer-focused service. Thank you again – I really appreciate the support and would happily recommend Cheddar to others.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far everything has been amazing

So far everything has been amazing. I haven't withdrawn any of my savings yet but I use Cheddar every week to do my supermarket shopping so this is all money I was spending anyway. I had an issue with one gift card and the team got it sorted out. It took a little while but they kept at it until it was resolved.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, and fantastic customer service when I had a problem, I will continue to use them for the foreseeable

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent App and slight problem resolved quickly

Having discovered Cheddar barely a month ago I have found it is extremely easy to use and a great way of getting cash back from normal everyday purchases from businesses I regularly use anyway.
I did have a problem this morning trying to top up my Costa gift card but this has been quickly and efficiently resolved. The problem being a limit of how much can be added to the gift card which at the time I wasn’t aware of, but tech support have now clarified the rules of Costa.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cashback for free!

Its so great to be getting cashback on normal things like our food shop. The method to get money onto the card is simple, and can be done when you're standing at the till - it only takes about a minute to fully process.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been extremely happy with the customer service and general ease of using the app.

I’ve been extremely happy with the Cheddar gift card app. It’s easy to use, offers great cashback opportunities, and has helped me save money on purchases I was going to make anyway.

What has impressed me most is the customer support and service team. They are friendly, responsive, and genuinely go the extra mile to help. They don’t just solve problems—they also provide helpful advice and regular updates so you can make the most of your Cheddar account and maximise your rewards.

It’s refreshing to see a company that values its customers and is continually improving its service. I highly recommend Cheddar to anyone looking for an easy way to earn cashback and save money on everyday spending.

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid like the plague

Avoid like the plague. Used the app for a few weeks, bought two gift cards and out of nowhere, they started to request ID to verify my account. This is a giftcard service, not a bank.

Less said about their customer service as well, the better.

16 april 2026
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Arr,

We're sorry to hear you feel this way.

As an FCA-regulated company that handles consumer payments, we have a responsibility to keep our customers and platform secure.

That's why we use "bank-level" security measures, which can sometimes include identity verification to help protect against unauthorised use and also streamline the checkout experience for frequent users.

We've tried our best to make verification quick and simple (usually less than 60 seconds) but if you're still having any issues completing ID verification, please send us a message in the app and we'll be happy to help get your verified or address your specific concerns with any of the steps.

We're also sorry if you've had a poor experience with customer service. Please do get in touch directly and we'll make sure your query is looked into promptly and in full detail.

Kind Regards,

Team Cheddar

Beoordeeld met 5 van de 5 sterren

Lots of offers

Lots of offers, variety of everyday retailers helps to manage a limited budget. Thank you.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CASBACK APP CHEDDAR

Discovered this app CHEDDAR Casback by chance. Absolutely amazing. The more you spent ,the higher the cashback is . Great rewards on a variety of websites via gift cards. Excellent customer support too.

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't remember the server's name but…

Don't remember the server's name but she was great. She was there when we needed something but left us alone the rest of the time. I can't stand servers that feel like checking on you every 3 minutes is going to increase their tip. It doesn't. It just interferes with the interaction going on at the table. The food was awesome! I had the bourbon glazed salmon and shrimp. It was delicious and the leftovers were even better for dinner. I usually get the chicken pot pie (because I know it's delicious) but decided I needed to try new things. Will definetely be back.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer support

I had an issue with a store whereby my voucher was not acknowledged and I had to then pay for my shopping. I flagged this to the Cheddar team and I was refunded within two days. No issues , no quibbles, quick resolution. I have been a regular user of Cheddar for some time and I have never had any issues until this point.

16 juni 2026
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Jacqueline,

We're delighted to hear that your issue was resolved quickly and that our support team was able to help.

While refunds on gift cards aren't always guaranteed and are often subject to retailer approval, we'll always do our best to investigate issues, advocate on behalf of our users, and find a fair resolution wherever possible.

Thank you again for your continued support of Cheddar, and we're pleased that this was resolved to your satisfaction.

Any further issues, please don't hesitate to reach out. Always happy to help.

Best,

Team Cheddar

Beoordeeld met 5 van de 5 sterren

I am a consistent consumer using…

I am a consistent consumer using Cheddar. And I have ordered countless gift cards from them since I knew they.
The reason I give 5 star reviews is not only I can collect the cash back saving money on purchasing whatever daily needs or entertaining activities stuff, but also I feel I have been treated more than just a customer. When I have problems using the gift card not because of technical issues, they always listen to me and understand my situation solving my problems. I am genuinely grateful for their help and trust this platform. Definitely recommend people to use Cheddar. Savings small money from daily life is not small and really helps!

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Was good up until the point I bought a…

Was good up until the point I bought a gift card that didn't work, responded once now haven't bothered. Now have to report to my bank to get a refund :( pain in the arse

16 mei 2026
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Kacey,

Thanks for taking the time to leave a review.

We're sorry to hear your experience wasn't what you'd come to expect from Cheddar. After investigating the issue, it looks like we were able to resolve this and process a full refund for the gift card for you via our support team.

We appreciate the frustration caused by the delay and understand why this left a negative impression. While issues like this are rare, we're always looking to improve both our support response times and overall experience when they do occur.

Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in Cheddar in the future.

If you need any further assitance, please do reach out via support@cheddar.me. We are always happy to help.

Best,

Team Cheddar

Beoordeeld met 5 van de 5 sterren

Monica from kissimmee fl #2112 has been…

Monica from kissimmee fl #2112 has been God sent. I came with my bestie to decompress and she came in with the perfect personality and words that i appreciate so much! I had a painkiller drink and shrimp with fish meal 10 out of 10 recommend!!

3 juni 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer