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Beoordeeld met 5 van de 5 sterren

I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Toon meer

Beoordeeld met 1 van de 5 sterren

Brought a gift card and expired on the same day and wasn't able to activate it. Customer service doesn't reply you via email for 7 working day or more. Sometime they just ignore your

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Bedrijfsgegevens

  1. Cashback-aanbieder
  2. ook in
  3. Betalingsdienst

Geschreven door het bedrijf

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


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4,5

Uitstekend

TrustScore 4.5 uit 5

605 reviews

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4,5

Alle reviews

(605)

99 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Difficult customer help experience.

Up until recently I’ve had a really positive experience with Cheddar. Unfortunately the last gift card I bought had an error with it. I contacted support and had a reasonably prompt response, but not one that resolved the issue. I provided evidence and heard nothing back.

I persued the issue with the retailer direct and they confirmed no issue their end.
Returned to Cheddar and still awaiting a response to a new query. This has taken two weeks and the value of the gift card in usable in the mean time.

3 juni 2026
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Jenny,

Thanks for taking the time to leave a review.

We're sorry for the frustration caused and, in particular, for the length of time it took to get clarity on the issue.

Having reviewed the case, we can see that the gift card itself was valid and working correctly. The issue was ultimately related to the Boots order, specifically a product within the basket that was preventing the transaction from completing. We're pleased that you were able to identify this and successfully place the order.

That said, we completely appreciate that from your perspective the gift card appeared not to be working, and we apologise that it took longer than it should have to reach a resolution.

Thank you for your patience and feedback. We're continually working to improve our support processes so that order-level issues like this can be identified and communicated more quickly in future.

Best,

Team Cheddar

Beoordeeld met 1 van de 5 sterren

I have always loved using Cheddar until…

I have always loved using Cheddar until there was an issue with a gift card.
I purchased a gift card on the 4th May, added to my account as I have done countless times before, but it didn't work. I contacted customer support on the day and their automated response was that it should be resolved within 2 working days. I hadn't heard anything for over a week, so I messaged again. I finally got a response on the 11th with a request to send a screenshot of the issue, which I did on the same day. I haven't heard anything since. It is a shame, but I won't be using Cheddar again as I'm now out of pocket.

4 mei 2026
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Claire,

We’re really sorry to hear this and appreciate you taking the time to share your feedback.

We completely understand your frustration, especially after previously having a good experience with Cheddar.

Firstly our apologies for not getting back to your initial ticket sooner. We do aim to respond within 2 working days where possible. That said, we’ve checked our system and can’t currently see the screenshot attachment or a follow-up reply from 11th May coming through on our side, so it’s possible there was an issue with the screenshot being uploaded.

The good news is that we’ve managed to secure a refund for you in the meantime. This isn’t always guaranteed with gift cards, but we genuinely did our best to get this resolved for you. We really do appreciate your past support and hope you’ll consider giving us another try in future.

We’ve also sent a follow-up email today. If possible, please reply to that email to ensure messages are coming through correctly, or alternatively contact us directly via support@cheddar.me.

Best,

Team Cheddar

Beoordeeld met 5 van de 5 sterren

A pleased newbie on this platform

Newbie on this platform. Seems fine after going through ID verification. Had been using a different grocery discounted gift card programme previously, but this one seems to offer comparable, if not better, instant cashback, which is better than the discounts I used to get.
Touch wood, this is a good find!

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent saving platform - saved £100 in 3 months!

Excellent saving platform! This platform gives you ability to save on your daily groceries. Had something similar in my previous job, which was considered a bonus. Really happy that thanks to this app I can continue saving on groceries from Tesco. Furthermore they got a great Customer Service, had a tiny issue and it was resolved promptly. Thank you!

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good cashback app

Came across this app, first day had issue but the team were helpful. Cashback appears straightaway on the app compared to others. Minimum balance of £5 before can withdraw. But look forward to saving, wish I came across it sooner.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great cashback platform

Great cashback platform. I’ve redeemed multiple times since the payout threshold is just £5, and the transfers are immediate. Customer service is also outstanding - they handled a minor issue very quickly.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great money saver. Excellent customer service.

The app is easy to navigate, it's very easy to buy and top up gift cards, check gift card balance, and track your savings. It allows you to identify where you could have saved more money by using gift cards, which is super handy. I've been using this for months and now it's the only way I pay for my food shopping! Doesn't save me a fortune but every little helps!
Customer service is great too. I was having an issue with the app and they responded super quickly to help me troubleshoot and resolve the issue.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been using Cheddar for a couple of…

Been using Cheddar for a couple of years and a VERY easy way to make money from usual shopping - and best part when I withdraw it is lightening fast and in my account! So easy you be mad not to use..

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with cheddar

Very happy with cheddar. I receive my cashback as soon as I buy my gift card. Any issues I have are always resolved by the team. There is an incentive with using cheddar as your primary gift card app with percentage boosts on streaks.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It's real and it works. Almost like free money!

Honestly I thought this couldn't be real when I first stumbled across it, but c.£350 cash back in six months for shopping I absolutely would have done anyway is amazing. Really easy to use. Really good options on there. It's my first place to come for any purchases.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support from the Cheddar team

Great support from the Cheddar team. I had an issue with a transaction that wasn’t usually eligible for a refund, but they took the time to investigate and managed to resolve it. A positive experience overall and good to see a team willing to go the extra mile for their users.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick purchasing

Quick purchasing, gift cards are valid right after the purchase. There was an issue with a brand and I didn't need the gift card anymore so I've got refund from Cheddar in two or three business days. Immediate redeem of cashback

7 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is hands down the best app for…

This is hands down the best app for getting cashback for me, I’ve saved hundreds over the past year and I like that I can also track my spending too. It is really easy to contact customer service and they are always really friendly and resolve any queries I have quickly. I have never had any issues redeeming gift cards and it is really easy to link your bank and buy a gift card/voucher to use in stores and online. I have also found the top up feature with Tesco handy when I do my weekly top up shops. Would highly recommend :)

31 maart 2026
Review zonder uitnodiging

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