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Beoordeeld met 5 van de 5 sterren

I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Toon meer

Beoordeeld met 1 van de 5 sterren

Brought a gift card and expired on the same day and wasn't able to activate it. Customer service doesn't reply you via email for 7 working day or more. Sometime they just ignore your

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cashback-aanbieder
  2. ook in
  3. Betalingsdienst

Geschreven door het bedrijf

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

605 reviews

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4,5

Alle reviews

(605)

99 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Giftcard refund

Many thanks to Mustafa Hussain from the Cheddar team for helping me resolve the gift card refund issue. He was extremely helpful, and the problem was ultimately resolved.

14 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick to use, great app and fun to watch the cashback increasing

Most times things that seem to be too good to be true, usually are BUT so far, after 2 months of using Cheddar - though it's cheesy to say - this platform is truly amazing.

Basically, things you'd be buying anyway, eg. Tesco food shop, you buy a gift card first through Cheddar and then they give you instant cashback. You really can claim it back because I have and the money went into my bank account.

It's a few steps more effort than obviously just buying whatever you were going to buy but the savings really add up.

I've had a couple of "boosts" which have given me 4.7% back at Tesco. For those of you not mathematically minded, this means for every £100 on my Tesco shop, I immediately get £4.70 back on the app.

I spend~£125 a week at Tesco so this is £305 back across the year.

A couple of other examples, I was queuing in TXMaxx to buy some clothes. I knew it came to £57. While I was waiting to be served, I bought a gift card from Cheddar for £57. Paid at the till with it. Walked out of the shop with £4.27 in cashback in the app.

Example 2. I bought a gift on Etsy the other day for £27.01 (including the postage). Before paying, I bought a gift card for, yep, £27.01, paid with that at the online checkout, got £1.08 back.

Could you be bothered to do all this for a few pounds here and there?! Depends on your financial situation but it's so little effort (and quite fun seeing the cashback on the app add up) that for me it's a simple yes. Especially when it's things you're buying anyway.

I also use Quidco online which gives cashback but you have to wait several months for that to be tracked and paid out whereas Cheddar is instant.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Cheddar experience.

I’ve been using Cheddar for probably about a month or so now and it’s been nothing but good to me. I love how fast and reliable it is and I love how you can use it each week and get an extra tier boost towards your next gift card purchase, increasing how much cash back you’ll earn. And the team are just as amazing at answering any questions you have. I highly recommend this app and will continue to use and recommend to others.

29 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Problems getting help...Check your Junk Email !

I purchased a M&S gift card on 23rd December to use that day and I could not open gift voucher ! I was going to use it for my Christmas food shop so had no choice had to put it on my M&S account especially at this time of year … still have to pay my my M&S account ! I did report the problem but thought no one responded..But I received a reply from Cheddar and they did respond to my problem but the email landed in my junk box ! Mustafa also sent a separate link and was I able to open the gift voucher so hallelujah 🙌 I had repeatedly tried to open it but the link solved the problem! So any problems good idea to check your junk mail ! I have since had help and support from Mustafa considering it was around the holiday period !

23 december 2025
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Anne,

Thanks for sharing this, and we’re really sorry you went through that, especially right before Christmas.

Having had a look, I can see we actually replied to you on 23 December, the same day you contacted us, so we could help as quickly as possible. When we checked your M&S gift card, everything showed as active and working. Please note, (very rarely) gift cards can take a little longer to activate on the brand’s side, which can cause a delay in loading even though the card is valid. Usually the issue resolves itself after a few minutes.

If you could have another look for our email (including your spam or junk folder), and reply to that message, we’ll jump back in and help you get everything sorted right away.

We really appreciate your patience, and we do want this to be a positive experience for you.

Should you need any further assistance, please contact us at support@cheddar.me.

Beoordeeld met 5 van de 5 sterren

Great for a little extra cashback

Had Cheddar for a while but kept forgetting to use it! Has come in super useful the past month doing Christmas shopping for a little extra unexpected cashback at some of my regular shops (even food shops like Tesco, Sainsburys & Morrisons) and always instant. Great friendly customer service too.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Issue sorted

The team were very supportive in sorting out an issue I had, and the communication was excellent.

24 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor Customer Service

Don’t respond to customer service messages/requests.

22 december 2025
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Sofia,

Thanks for your message and sorry to hear you haven't seen our replies.

Having checked our records, I can see we replied to your query on 3rd December 2025. Please can you check your email inbox for this date. You can then reply to our message so we can further assist.

Alternatively, please reach out to support@cheddar.me with your new query. Always happy to help!

Beoordeeld met 5 van de 5 sterren

Customer Service

Top tier customer service! Any issues I’ve had they’ve been dealt in a quick manner and have been met with great, friendly communication. The app is easy to use and I’d highly recommend others to use it! Many thanks to the Cheddar team :)

18 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

When I sign in it tries to sign me up again, they’ve removed my account and taken my money I earned! Seems like a scam!!

7 december 2025
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi,

We’re really sorry to hear about the trouble signing in.

Just to confirm, we only allow one mobile number and one email address registered for an account, so you’ll need to sign in using the same email you originally used.

If you’re still having issues, please contact us at support@cheddar.me, and we’ll look into your account right away and get this resolved for you.

We’re here to help 💛

Team Cheddar

Beoordeeld met 5 van de 5 sterren

An app I think everyone should have on their device

I noticed this app being discussed on Reddit and since then I have become a dialy user. I easily save £5 or so a week on my groceries and it is so simple to use, with digital gift cards available instantly. Recently I bought a TK Max gift card as a moving in present for a friend and saved a fiver on that straight away. The app interface is really good and reminds of Monzo for its simplicity and ease of use. Highly recommend the app. It is a no brainier and really think everyone should be using it. I have been using for about a year or so.

13 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unlike other platforms

Unlike other platforms, I found the customer services agent Mustafa to be extremely helpful and personable. He responded quickly and resolved my issue almost immediately. It’s the little things!

6 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant customer service and easy to use app

I’ve used Cheddar quite a few times now and honestly really like it. It’s such a handy app for buying gift cards and getting a bit back in the process.

The first 5-6 times I used it I had no issues at all, and the cards worked perfectly.

I recently had a small issue with one of my gift cards and reached out to support. They replied really quickly (within a couple of days) and sorted everything for me. They even went above and beyond with a little bonus, which I didn’t expect at all!

It’s really rare to get that kind of friendly and genuine customer service these days, so I just wanted to say thank you to the team. I’ll definitely keep using Cheddar. I can’t recommend it enough :)

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service when things go wrong

Bought Gift Card which was unusable within minutes notified Cheddar via their form on the 20th of October 2025 today 3rd of November refund hasn't even been initiated despite several emails, next to impossible to reach anyone by phone managed to get through to the assistant CEO Luke issue still not resolved.
Cheddar do better.

20 oktober 2025
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Nandita,

Thanks so much for your feedback. We completely understand your frustration and appreciate you taking the time to share your experience.

I believe this issue has now been resolved positively, and our team (including our Co-Founder Luke) has been contact with both you and the brand representative to reach this outcome. Please do check your emails for the latest update.

We truly value your patience while this was being investigated and have shared your feedback internally to help us keep improving.

Do let us know if you need any further assistance.

Team Cheddar

Beoordeeld met 5 van de 5 sterren

Great cash back app

I have always really enjoyed using the cheddar app. You can get great savings on cash back in places that you actually shop in all the time. I love the fact that you can ‘gift’ gift cards to others users and I have had so much success with this app. The super boost function is great too. I recently had an issue with a gift card that didn’t work and cheddar managed to get me a full refund. I would definitely recommend this app.

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cheddars support are fantastic…

Cheddars support sorted out my problem and obtained a refund in 48 hours (over a weekend!!!) super service
Also Cheever as a general item I am finding very easy to use and very usful
Thank you

20 oktober 2025
Review zonder uitnodiging

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