Ordering was easy enough and was advised that we may have a delay for delivery as the outsourced delivery team were very busy. However, we were notified within days of our incoming delivery. Turned up... Toon meer
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The lady that served us was very informed about all the products, very helpful and really nice and welcoming. We knew exactly what we wanted and she understood that. We now have our perfect set... Toon meer
Bedrijf heeft geantwoord
I ordered the Amore Sandstone Recliner Set from Chimes and it arrived today, only a few days after ordering it. The customer service and delivery service were excellent and the quality of the furnitu... Toon meer
Bedrijf heeft geantwoord
From the moment we walked into their showroom, we felt totally at ease with both Debbie and Kaine who were so welcoming and knowledgeable. We purchased the two pergolas recommended by both of them. We... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Offering a wide selection of garden furniture priding ourselves on a high level of customer service.
Contactgegevens
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Verenigd Koninkrijk
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Uitstekend
700 reviews
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Antwoord van Chimes Home & Garden Ltd
Dear Andrew,
Thank you for your kind feedback. We’re so pleased to hear that Lee and Nicky were extremely helpful. We’ll be sure to pass your comments on to them, they’ll really appreciate it.
Kind regards
Chimes
Great product really pleased with our…
Great product really pleased with our furniture. Delivered on time on the date we agreed. Delivery guys were very pleasant and accommodating.
Would highly recommend
13 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Nicola,
Thank you for your lovely review. We’re so pleased to hear you’re happy with your furniture and that everything arrived on time as planned.
It’s great to know our delivery team made a positive impression too. We really appreciate your recommendation and hope you enjoy your furniture.
Kind regards
Chimes
If I could award 10 Stars I would as 5 is just not enough!
If I could award 10 Stars I would. Fantastic garden furniture and an all-round brilliant experience. The quality exceeded expectations, the price was a great deal, and delivery was right on time. Customer service was truly outstanding from start to finish. Would highly recommend!
13 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Amanda,
Thank you so much for such an amazing review. We’re absolutely delighted to hear that you’re so pleased with your garden furniture and that everything from quality and price to delivery and customer service met your expectations.
Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience. We hope you enjoy your furniture for many years to come.
Kind regards
Chimes
Outstanding communication and product
Outstanding communication, as I but my order in late on Sunday evening and they phone back with delivery service the next morning, that would take upto five days. The delivery company came exactly to the day and arrived first thing, the products where well wrapped which was good as the package was slightly damage in transport. My garden furniture where excellent and just what I expected, I definitely would use them again and recommend the company to anyone.
11 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Janet,
Thank you for such a detailed and thoughtful review. We’re so pleased to hear that our team could respond quickly and keep you informed, and that your delivery arrived exactly as expected.
It’s great to know the packaging did its job and that you’re happy with your garden furniture. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards
Chimes
the customer service is second to none
10 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Avery,
Thank you so much for your kind words. We’re delighted to hear you had such a positive experience with our customer service. Your feedback means a lot to us and we’re always here if you need anything.
Kind regards
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Mrs L Reeves,
Thank you for your kind feedback. We’re really pleased to hear you’re happy with the quality and that everything arrived well packed. We truly appreciate your support and hope you enjoy your purchase.
Kind regards
Chimes
After purchasing a beautiful garden set…
After purchasing a beautiful garden set last year we needed to replace the cover, ordered online very easily and was delivered by Chimes which I was not expecting. Fantastic company and would highly recommend to anyone wanting to purchase something nice for their gardens, huge display to fit everyone's budgets
5 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Kim,
Thank you so much for your lovely review. We're delighted to hear that you found ordering the replacement cover easy and that it arrived smoothly. It's great to know you're still enjoying your garden set, and we truly appreciate your kind words about our display and range of options for different budgets.
Your recommendation means a lot to our team. We look forward to welcoming you back again soon.
Kind regards
Chimes
Ordered an outdoor kitchen
Ordered an outdoor kitchen. Great communication with updates on the delivery. Delivery driver helpful and polite. Nothing too much for them.
Highly recommend.
10 maart 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Ian,
Thank you for your kind review. We’re really pleased to hear that you were happy with the communication throughout your order and that the delivery went smoothly. It’s great to know our driver was helpful and polite, we’ll be sure to pass your feedback on to the team.
We truly appreciate your recommendation and hope you enjoy your outdoor kitchen.
Kind regards
Chimes
New garden furniture
We ordered our garden furniture in store,
The sales lady Debbie, was very helpful & friendly, they kept our furniture until the beginning of spring for us, & then delivered it when it had finally stopped raining !!
I wouldn’t hesitate to use Chimes again in the future.
24 februari 2026
Antwoord van Chimes Home & Garden Ltd
Dear Anthony,
Thank you so much for your lovely review. We’re delighted to hear that you had a great experience in store and that Debbie was able to help you find the perfect garden furniture. She’ll be especially pleased to know her friendly service made a difference.
We’re also glad we could store your furniture safely and deliver it once the weather finally improved, timing is everything with garden furniture in the UK!
Thank you for choosing Chimes, and we look forward to welcoming you again in the future.
Kind regards
Chimes
Friendly staff & Great selection product's
The staff are very helpful and friendly and there is a fantastic selection to choose from.
27 februari 2026
Antwoord van Chimes Home & Garden Ltd
Dear Lynsey,
Thank you for your lovely review.
We’re so pleased to hear that you found our team helpful and friendly. We also love offering a wide selection for our customers to browse, so it’s great to know you enjoyed the choice available.
We hope to see you again soon.
Kind regards
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Sharon,
Thank you for your kind review.
We’re really pleased to hear you were happy with the service. Your support means a lot to us, and we hope to see you again soon.
Kind regards
Chimes
Great customer service provided by…
Great customer service provided by Nicky.
Excellent garden and pergola products, value for money.
22 februari 2026
Antwoord van Chimes Home & Garden Ltd
Dear YBM,
Thank you for your lovely review.
We’re so pleased to hear you were happy with the customer service Nicky provided, we’ll be sure to pass on your kind comments to her.
It’s also great to know you’re pleased with your garden and pergola products and found them good value for money. Thank you for choosing us, and we hope you enjoy them for many seasons to come.
Kind regards
Chimes
Absolutely thrilled with our two…
Absolutely thrilled with our two beautiful garden furniture sets delivered on 13/02. They’re all covered, set up, and ready to go — now just waiting for the weather to perk up so we can enjoy them properly!
The delivery team were fantastic: friendly, helpful, and efficient, which made the whole experience even better.
We love this shop and have already ordered more items due for delivery on 05/03. The sales staff have been brilliant too — knowledgeable, welcoming, and a real pleasure to deal with.
I would happily recommend them to anyone looking for garden, home, and other lovely pieces. Such a great place for beautiful things you’ll genuinely love.
13 februari 2026
Antwoord van Chimes Home & Garden Ltd
Dear Susan,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear how pleased you are with your new garden furniture sets. It’s great to know everything arrived safely and is all set up ready for when the sunshine finally appears.
We’ll be sure to pass your kind comments on to both our delivery team and sales staff, they’ll be thrilled to hear how much you appreciated their help.
Thank you as well for your continued support and for placing another order with us. It really means a lot. We hope you enjoy all your new pieces and look forward to seeing you again soon.
Kind regards
Chimes
Wonderful service from Chimes
Wonderful service from Chimes. I called with a query and friendly and quick to answer my question. The item ordered was a great price and delivered quickly. Would definitely recommend them and will use them again for future orders.
20 februari 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Vickster,
Thank you so much for your kind review.
We’re really pleased to hear that you had a great experience with both our customer service and delivery. It’s always our aim to provide friendly support, great prices, and a smooth ordering process, so your feedback means a lot to the whole team at Chimes.
Thank you for your recommendation, and we look forward to helping you again with future orders.
Kind regards
Chimes
Your staff were very informative
Your staff were very informative, friendly and super efficient
9 februari 2026
Antwoord van Chimes Home & Garden Ltd
Dear Steve,
Thank you so much for your wonderful feedback.
We’re delighted to hear that our team was informative, friendly, and efficient during your visit. Providing knowledgeable service with a warm, welcoming approach is something we truly value, so it means a lot to know we delivered that experience for you.
We look forward to assisting you again soon.
Best regards
Chimes
Very good overall will buy again
9 januari 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Rachel,
Thank you so much for your kind review. We truly appreciate your support and look forward to serving you again soon.
Kind regards
Chimes
Beautiful dining set so pleased with the whole service
Easy ordering, always a bit cautious ordering on line but the company delivered on time with very respectable delivery men. The item was well packaged all we had to do was to put table top on and fire pit in situ all works perfectly. Really pleased with this item just need the good weather now. Would recommend this company.
8 januari 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Karen,
Thank you for your lovely review and for trusting us with your online order, we know that can sometimes feel like a leap of faith.
We’re really pleased to hear everything arrived on time, was well packaged, and easy to set up. It’s great to know the delivery team and the product itself met your expectations. Now we’re just keeping our fingers crossed for some good weather so you can fully enjoy it!
Thank you again for the recommendation, it’s truly appreciated.
Kind regards
Chimes
HIGHLY RECOMMENDED!
We went to Chimes to start doing our homework for sourcing garden furniture in readiness for the spring/summer.
We walked into Chimes and was amazed at the vast choice of garden furniture, dining sets, home assessories and BBQ’s. Such a nice change to physically see the items and not just have to view online. We dealt with Lee & Nic, and we couldn’t have wished for nicer people to deal with. No annoying Sales tactics, they know their products are quality and they just let you make your own decisions, advice given when asked but with no hard pressure applied to make a purchase….how refreshing is that! They’re very knowledgeable and patient, as I really could not decide what I wanted as there was so much choice, and everything is so nice. Finally made a decision and my furniture was delivered 3 days later using their white glove service. I would genuinely recommend going to Chimes for all the above reasons. I truly cannot fault anything! Total satisfaction.
11 januari 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Debby,
Thank you so much for taking the time to leave such a thoughtful and detailed review, it genuinely means a lot to us.
We’re delighted you enjoyed visiting the showroom and being able to see and experience the range in person. That “no pressure, take-your-time” approach is exactly what we aim for, so it’s wonderful to hear that it came through so clearly. Lee and Nic will be absolutely thrilled to hear your kind words, they really do take pride in knowing the products and letting customers choose what’s right for them.
We’re also glad the white glove delivery service hit the mark and that everything arrived so quickly. Your recommendation and “total satisfaction” mean the world to the whole team.
We hope you get many years of enjoyment from your furniture and we’d love to welcome you back to Chimes anytime.
Kind regards
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Elaine,
Thank you so much for your kind review. We truly appreciate your support and look forward to serving you again soon.
Kind regards
Chimes
Good service
Very helpful in store any question no problem, delivered furniture on time a special shout to the two guys that brought funiture very helpful,
Had a small problem phoned office and harry got it sorted that day,
All in all 5 star.
15 januari 2026
Review zonder uitnodiging
Antwoord van Chimes Home & Garden Ltd
Dear Michael,
Thank you so much for your kind review. We’re delighted to hear you had a great experience both in store and with delivery. A special thanks from us for mentioning the delivery team and Harry, we’ll be sure to pass on your feedback to them.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
Chimes
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