The lady that served us was very informed about all the products, very helpful and really nice and welcoming. We knew exactly what we wanted and she understood that. We now have our perfect set... Toon meer
Bedrijf heeft geantwoord
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I ordered the Amore Sandstone Recliner Set from Chimes and it arrived today, only a few days after ordering it. The customer service and delivery service were excellent and the quality of the furnitu... Toon meer
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From the moment we walked into their showroom, we felt totally at ease with both Debbie and Kaine who were so welcoming and knowledgeable. We purchased the two pergolas recommended by both of them. We... Toon meer
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I contacted Chimes after I had a nightmare with another company regarding a garden BBQ pergola. I spoke to Debbie and she couldn’t have been more helpful. The order has arrived and now it’s built it... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Offering a wide selection of garden furniture priding ourselves on a high level of customer service.
Contactgegevens
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Verenigd Koninkrijk
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Uitstekend
698 reviews
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Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service and helpful staff.
Excellent service and helpful staff.
Had problem with one of the chairs but this was sorted and delivered a replacement within a week.
Very pleased with the furniture
18 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Margaret,
Thank you for your lovely feedback. We’re so pleased to hear that you found our team helpful and that you’re happy with your furniture.
We’re sorry there was an issue with one of the chairs, but we’re glad we could resolve it quickly and get a replacement to you within the week.
We really appreciate your support and hope you enjoy your furniture for years to come.
Kind regards,
Chimes
Absolutely fantastic customer service…
Absolutely fantastic customer service and great delivery service. I would definitely recommend and purchase from this company again.
17 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Paula,
Thank you so much for your kind words. We’re delighted to hear you had a great experience with both our customer service and delivery. Your recommendation really means a lot to us, and we look forward to welcoming you back again soon.
Kind regards,
Chimes
Everything went very smoothly
Everything went very smoothly, from ordering to delivery, product is very good and of good quality
16 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Bazley,
Thank you for your wonderful feedback.
We’re thrilled to hear that you’re happy with both the order process and the quality of our products. Your support means a great deal to us, and we look forward to serving you again in the future.
Kind regards
Chimes
Top quality garden table set delivery…
Top quality garden table set delivery was fast the men who delivered it were very helpful and respectful of my property would highly recommend chimes to anyone happy customer
15 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Hayley,
Thank you so much for your kind words. We're delighted to hear that you had a great experience and that our delivery team made a great impression as well.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Kerry,
Thank you so much for your kind review. We're really pleased to hear that you had a great service and find our products high quality. We hope you enjoy your new furniture.
Kind regards,
Chimes
Great customer service from start to finish
Great customer service
Fantastic value for money
Fast delivery
Could not fault them and would definitely use again
Highly recommend
14 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Joanne,
Thank you so much for your kind words. We're delighted to hear that you had a great experience from start to finish, and that our delivery was quick.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Brenda,
Thank you so much for your kind review. We're really pleased to hear that you had a great service and find our products high quality. We hope you enjoy your new furniture.
Kind regards,
Chimes
Great service would definitely use again
6 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Elizabeth,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Debra,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
The service from start to finish was…
The service from start to finish was first class and that was right through to the delivery men. I would happily buy from the company again and wouldn't hesitate to recommend them.
12 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Margo,
Thank you so much for your kind words. We're delighted to hear that you had a first-class experience from start to finish, and that our delivery team made a great impression as well.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Great service
9 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
Aluminium pergola
Before ordering our aluminium pergola we had quite a few questions which started with the chat line and then we spoke on the telephone to a member of staff all of which was very helpful and informative. We placed the order which arrived within the time period. Although we have not erected the pergola yet the service and advice from Chimes has been excellent
10 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear June,
Thank you for your kind review. We're really pleased to hear that our team was able to support you both online and over the phone, and that you found the advice helpful throughout your decision process. It’s great to know your pergola arrived on time as well.
If you need any assistance when it comes to installation, please don’t hesitate to get in touch, we’re always happy to help. We hope you enjoy your pergola once it’s all set up.
Kind regards
Chimes
The despatch team were brilliant
The despatch team were brilliant! They went above and beyond to resolve an issue with one of the sofas. Paul and his team were so efficient and friendly, I highly recommend Chimes
6 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Aliciau,
Thank you so much for your kind feedback. We’re delighted to hear that our dispatch team were able to support you and resolve the issue with your sofa so efficiently.
I’ll be sure to pass your comments on to Paul and the team, they’ll really appreciate it. Thanks again for your recommendation and for choosing Chimes.
Kind regards,
Chimes
Great company
Great prices, swift delivery and most of all amazing customer service! We had an issue with one of the chairs that was damaged in the set and the company were so responsive and resolved so quickly for us. Very impressed thank you!
30 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Gemma,
Thank you so much for your kind words. We’re delighted to hear you were happy with our prices, delivery, and customer service. We’re especially glad we could resolve the issue with your chair quickly and to your satisfaction. Your feedback really means a lot to us, thanks again for your support.
Kind regards
Chimes
Great service did mess up delivery date…
Great service did mess up delivery date but all went well
6 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Robert,
Thank you for your review.
We really appreciate your understanding regarding the delivery date mix-up, and apologies about that, we’re glad to hear everything worked out well in the end.
Your feedback means a lot to us, and we’re always working to improve. We hope you enjoy your purchase.
Kind regards,
Chimes
Beautiful garden furniture
Staff were great all the way through and garden furniture is amazing thank you
6 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Corrrine,
Thank you so much for your lovely review.
We’re thrilled to hear that our team looked after you throughout and that you’re so pleased with your garden furniture. It really means a lot to us.
Thank you again for your support, and we hope you enjoy your furniture for many seasons to come.
Kind regards,
Chimes
Extremely helpful on the phone .
Extremely helpful on the phone .
Fast delivery by 2 very nice men.
Very pleased with my order . Great quality and value.
25 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Dawn,
Thank you for your kind words. We're so pleased to hear that you found our team helpful on the phone and that your delivery experience was a positive one.
It's wonderful to know you're happy with the quality and value of your order, that means a lot to us.
We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Chimes
thoroughly recommend chimes
very friendly but not pushy sales lady. answered all questions we had regarding the proposed purchase, delivery etc. items delivered within proposed time frame with regular updates from the efficient delivery guys. they couldn't get all packaged items round to our garden as insufficient room so we had to unpack and carry them round ourselves. this was explained as a possibility to us in the initial call we had with chimes and, although the furniture appears to be excellent quality, it was light enough for two persons to carry. looking forward now to some sunshine to make the most of our lovely new corner set!! well done chimes and thank you
26 maart 2026
Antwoord van Chimes Home & Garden Ltd
Dear Graham,
Thank you so much for your thoughtful review. We're delighted to hear that you had a positive experience with our team from the friendly, helpful advice at the start to the efficient delivery and updates along the way.
We really appreciate your understanding regarding the access limitations on delivery day, and we’re glad to hear the furniture was manageable to move and met your expectations for quality.
Now all that’s left is some sunshine, fingers crossed it arrives soon so you can fully enjoy your new corner set.
Thanks again for choosing Chimes, and we hope you make many happy memories with your new furniture.
Kind regards,
Chimes
Good quality furniture and accessories
Good quality furniture and accessories, good range. Competitively priced. Very helpful and accommodating staff.
Definitely recommend.
4 april 2026
Antwoord van Chimes Home & Garden Ltd
Dear Debbie,
Thank you so much for your kind words. We're delighted to hear that you enjoyed our range of furniture and accessories, and that you found our prices competitive. It’s especially great to know our team made a positive impression, we’ll be sure to pass along your feedback to them.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Chimes
Antwoord van Chimes Home & Garden Ltd
Dear Mike,
Thank you so much for your kind words. We’re really pleased to hear you’re happy with your sofa set and that our team could help. We hope you enjoy your new furniture, and we hope to see you again soon.
Kind regards,
Chimes
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