Had my maxwell willuams soup bowls in stock ordered and recieved in 4 days quick efficient service
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The dishes arrived well packaged and just as I ordered. The delivery was a week later than stated. Weather may have affected shipping although this was not indicated by FedEx. My package toured around... Toon meer
I was looking to replace three damaged Wedgwood saucers which are now discontinued. I found identical replacements at China Presentations. They had 75% off so were an amazing price(£3 each). All sauce... Toon meer
Excellent service as always. This was one replacement plate for a set of crockery I bought from China Presentations a while ago. Well packed, delivered as arranged. Royal Mail seem to have picked u... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
China Presentations is an independent retailer of China, Crystal, Cutlery and Giftware established in 1962. We are a family run business in our third generation. With our large, impressive showroom customers come from all over the world to buy from the huge array of china and crystal.
Contactgegevens
Unit 416 Centennial Park, WD6 3TN, Borehamwood, Verenigd Koninkrijk
- 02089599552
- sales@chinapresentations.net
- chinapresentations.net
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Only need a few plates not a full set…
Only need a few plates not a full set which this company supplied. Packed well and received on time. Will use again Thanks
Really great customer service
Really great customer service, for that alone I would always choose this company to deal with. They also have fantastic range of crockery so that when a crack or chip happens, there's always a replacement available. Website is very user friendly, delivery is speedy and items exceptionally well packed. Well done!
Great price
Quick delivery. Superb protective packaging. Great price. Top quality items. Highly recommended.
As ordered
Plates arrived promptly as described and in good condition. Website easy to use. Would recommend the company
Good experience
Good experience. China cups were bought as a replacement for ones that had broken. The cups were delivered within 48 hours and were a perfect match for my set.
My order arrived in good time well…
My order arrived in good time well packaged and exactly as described,I was kept well informed of the progress throughout. I would highly recommend.*****
Excellent
Made an order on Friday. It was hand-delivered on Sunday. Communications were excellent. Pricing much better than any other retailer.
Second purchase
This was my second purchase from China presentation I bought Two complete dinner and teasers years ago but had not been able to find replacements At China presentations I first ordered 6 salad plates and was so pleased I ordered 6 teacups (if I’d know they came in boxes of four I’d have ordered 8 cups The Delivery time was great but the packaging was outstanding I don’t think it’s possible to complain about this wonderful small business
Swift and well packaged delivery
Ordered a set of cups on a Monday arrived on the Tuesday very well wrapped and protected. Would recommend their service. First class
Buy with confidence.
Delivery was excellent. A problem with one of the items was sorted out without any problem. Great service, strongly recommend.
VERY POOR CUSTOMER SERVICE
Sent me 2nd quality plates scratched and brown mottled all over I had to pay return postage which is not legal when an item is faulty. Never will buy from here again. Order number 100068824
I bought a fair sized order of plates
I bought a fair sized order of plates, mugs and bowls from China Presentations, they were dispatched promptly and well packaged, part of my order was missing which they resolved very quickly. I also had to exchange a few items which again was no bother, the company were professional and easy to buy from.
Poor customer services when you face a problem
I have bought a Christmas present and it arrived faulty when I returned the item, they made silly excuses to not refund my money! Still waiting for my refunded money or the replaced item or credit note!
Very Unhappy as a returned customer who ordered lots of crystals etc from them, honestly I did not expect this treatment when I face a problem with their delivery!!
Competitive prices
Competitive prices. Fast delivery. Well packed china.
Good response to product issue
I purchased three Spode glass jugs from this company and used them at a family gathering over the festive period. They were filled with water for use as water jugs at the dining table. Two of the three jugs developed cracks from the bottom of the handle join down towards the base of the jug as they could not cope with the weight of the contents when being poured. None the jugs were overfilled, with the maximum contents taking the water line to approximately half way between the bottom and top of the handle.
I contacted China Presentations to alert them to this issue as I considered there must be a batch defect. They acknowledged my concerns and contacted the manufacturer Spode the same day and within hours I had been issued with a full refund.
Obviously I wish that I had received products that were fit for purpose in the first instance, but I was very impressed by the speed with which their customer service representative attended to my report of the problem.
How to get it right...
Ordered crockery at 1600 and it arrived next day at 1000. And I didn't even ask for express delivery. Excellent communication, tracking, packaging and price. An outstanding online shopping experience - if all online retailers were like this then the shopping world would be a better place. Outstanding.
I'll be back.
Excellent service and product
I ordered some crockery. The goods were exactly as ordered and they had been packaged well with no damages. Pricing was very competitive. A very satisfactory experience. I will definitely buy from them again.
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