I purchased a ring, when it arrived I realized I bought the wrong size (my bad), returned it for in-store credit. I then bought two rings of the right size but have not received them. It has been TWO... Toon meer
Chrome World JP
Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
If you are tired of the old-school, primitive design jewelry then look no further as Chrome World is the new thing in town! They have very modern and fashionable collections and I have found that my w... Toon meer
Have received my second order from ChromeWorld and decided to come and leave some feedback for these guys. The service has been top-notch both times, orders have arrived on time and the jewelry looks... Toon meer
I've been looking for quality jewelry around here in the States but haven't found anything that matches Chrome World's standards so I just keep ordering from here. The shipping is relatively quick and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Most trusted Chrome Heart's shop since 1997
Contactgegevens
1-4-22-217 Nakazaki Nishi, Kita-ku, 530-0015 , Osaka, Japan
- +81 50 5809 5945
- contact@chromeworld.jp
- chromeworld.jp
Chrome world is awesome
Chrome world is awesome! The prices are fair and there is a reason why so many people love this company. I'm one of them!
A very secure and discreet delivery…
A very secure and discreet delivery which is great since at the end of the day, jewelry is being shipped so it's better to have the extra layer of protection so you know that nothing goes missing in the transit. Also, very happy with my order!
Amazing service and great people
Amazing service and great people. They were keen to assist me buying some jewelry for my girlfriend and she liked everything, told it was spot on so thanks again and I will definitely be back!
Products exactly as advertised
Products exactly as advertised, quick shipping and generous bonuses on all orders! Very happy!!
They managed to get us everything on…
They managed to get us everything on time (we were on a very tight schedule) and we are obviously satisfied. Been ordering from here before, always happy! Thanks
It was my priority getting a piece of…
It was my priority getting a piece of jewelry from Chrome World and I finally did. The shipping took little les than a week and the piece is stunning.
Can recommend! Thanks
The pendant looks bigger than on photos…
The pendant looks bigger than on photos and thats a plus obviously as I was afraid it's maybe too little but no. Thanks!!
Not our first rodeo with this company
Not our first rodeo with this company, multiple orders in and we have always been satisfied. Their quick return option makes it safe and secure to buy jewelry for others as if there are sizing issues, you can exchange products fast.
Fraudulent company!
I have ordered multiple items on the 19th December 2023 worth almost 14'000 USD and don't have the products neither the money two months later. What I do have by now is legal threats, so if that's what you're looking for - this is your company.
In the first email I received on the 19th December, Yori Nomura told me that there is a delay in shipping and it will take 4-6 additional days for shipping, which was fine for me.
Over the course of the next 4 weeks I had to write 10-15 emails to get a "we apologize for the delay" every third email with no real deadline set for the products to be shipped out. When I finally told them on 19th january that I will cancel my order if the order does not get shipped within the next few days, I will have to cancel the whole order since most of the items were 22k gold gifts I needed for my (now) fiancée and there were some smaller .925 silver items for my personal use, just so we have some jewelry with the same aesthetic. Oh wonder, the items got shipped on the 22nd january.
The package was supposed to arrive on the 25th january and was marked as delivered on the 25th january but was nowhere to be found! I contacted Yori again at this point letting him know my issue and he contacted UPS for an investigation. It took them 1 day (on 28th january) to progress with the claim and the tracking shows that the claim has been issued to the sender for my package - Either the seller sent the order to a wrong address because or UPS truly lost my package. I have contacted the seller multiple times since then, gave them my crypto-wallet for the refund (the same way I have paid) but have gotten nothing but excuses for why the refund has not been issued yet.
I provided a second wallet for them to pay me out but instead of refunding me I was offered a replacement order with an additional 15% off which was worth nothing to me at this point since one of the items (the 22k ring) was supposed to be used for my engagement proposal which has already taken place at the end of January.
I had to contact the retailer multiple times but I am not getting any answers on why my refund is taking so long or what the issue is. Seller is very intransparent and very slow and now they have my money and UPS's money.
After 3 mails this week (monday, wednesday and friday) I have received one feedback on friday afternoon that they will check why my refund has not been issued yet. I will update the review when I have more information to provide.
Update 14.02.2024: I have provided all the necessary evidence to Trustpilot. The company is saying I manipulated the tracking and they have evidence that I'm trying to defraud them and they will proceed with legal actions if I do not take down the review. I have asked for the evidence and they are not willing to cooperate with me and said they will leave the rest of the communication to their legal department. I doubt that the company has a legal department.
I am now sitting here with USD 14'000 damages and no products while they have received a claim from UPS. Clearly this company is fraudulent. I recommend not to buy from this company. I will try to press charges but I highly doubt that this shady company somehow is reachable.
For further proof - This is my transaction I made with cryptocurrency which can be looked up on etherscan: 0xBC0C669b69431CedB039661bFF0d9f73067C4b90. Please do NOT pay without having a backup plan (like a credit card or paypal).
I am satisfied
I am satisfied! The craftmanship and skill that has been put in creating such amazing jewelry is insane. They did us great and we are very happy.
The service has been impeccable
The service has been impeccable, order was on time and the customer service sent us constant updates when the delivery arrives. Cheers!
I am actively buying silver jewelry (on…
I am actively buying silver jewelry (on a monthly basis) and Chrome World is one of our favorite partners in this. Their unique style and reasonable prices (especially for bulk orders) is what brings us back. Very happy to be your customer!
I love every bit of it
I love every bit of it! The delivery took a while but I didn't mind and once the product had arrived, it was worth all the waiting!! Thanks again and I will be back!
Generally cheaper than the retail…
Generally cheaper than the retail stores and with the shopback rebates. However, no longer shopback rebates and wish there were more varieties.
Please do not buy from this site!!
Please do not buy from this site!!! Trust me it’s a scam site. If it’s too good to be true then it is!!
I took the jewelry to a chrome hearts store. The staff checked it out. They said it was fake and the “certificate” was not real. This review complies with Trustpilot rules. It’s not a defamatory review

Antwoord van Chrome World JP
Fast
Fast, efficient, convenient and most importantly - AFFORDABLE! One of my favorite online stores, many thanks.
A very positive shopping experience
A very positive shopping experience, we enjoyed everything and happy that they still managed to deliver on time, even during this holiday season!
These guys always seem to amaze me with…
These guys always seem to amaze me with their on-time delivery and incredible selections that always somehow manages to cater our very specific needs.
It was very important for us that…
It was very important for us that they'd deliver on time which they did and we are super happy! thanks a lot and we will for sure recommend you to everyone!
Delivered as expected and there weren't…
Delivered as expected and there weren't any delays in transit. The order was packaged really nicely and we are satisfied, thnx.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







