Buying a buy-to-let property through CityRise turned out to be a fantastic decision, and we're thrilled with how it all unfolded. Sam was outstanding from beginning to end. Rather than the headache... Toon meer
Bedrijf heeft geantwoord
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From the very first conversation to the final details, Sophie was excellent to work with. No matter what I asked, she came back to me straight away. There was never a moment where I felt left waitin... Toon meer
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Everything happened very quickly, which worked out well for us. City rise were excellent throughout, always quick to respond and clear in their communication. The whole process went smoothly from star... Toon meer
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City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CityRise
Geschreven door het bedrijf
At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals.
After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK.
CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals.
We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.
Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.
Contactgegevens
5 St Davids Court, David Street, LS11 5QA, Leeds, Verenigd Koninkrijk
- 0113 360 9824
- enquiries@cityrise.co.uk
- cityrise.co.uk
4,6
Uitstekend
440 reviews
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Maintenance issue after only 1 year.
Having purchased an apartment and used CityRise to let it out for me, I'm now having issues with maintenance. The lift has not worked for several months and there is no schedule for the repair. It seems that they are more than helpful when you purchase but less so when there is an issue. Come on CityRise, sort it out!
29 augustus 2024
Review zonder uitnodiging
Antwoord van CityRise
Hi Diane,
Thank you for bringing this issue to our attention.
We understand the inconvenience caused by the lift being out of action, and we share your frustration. Although we are not the managers of the building, please rest assured that we are actively communicating with the block management company to expedite the repairs.
We are committed to supporting you and ensuring your concerns are addressed. It's disappointing to receive a 1-star review for an issue beyond our control, especially as we are on your side and doing our best to resolve the situation.
Thank you for your understanding, and please don’t hesitate to reach out if you need further assistance.
Kind Regards,
CityRise Team
Very professional and reliable
Very professional and reliable. Good communication via email whenever anything needs sorting 😄
22 augustus 2024
Antwoord van CityRise
Hi Jo,
Thank you for your kind words! We are thrilled to know you find our service professional and reliable.
Kind Regards,
CityRise Team
Great communication and knowledge
Knowledgeable team from start to finish for my investment in Morley. From my Investment Specialist, to Sales Progressor and now with the Lettings team, communication has been 10/10 company wide. I look forward to my next investment with CityRise.
16 augustus 2024
Antwoord van CityRise
Hi Laura,
We truly appreciate your kind words! It’s great to know that our team has been supportive and communicative throughout your investment process and we’re looking forward to working with you again in the future.
Kind Regards,
CityRise Team
City Rise is one of the best…
City Rise is one of the best established estate agencies in Leeds very professional people and accurately working out your budget and everything else it was an absolute pleasure working with you thank you so much to Fran and Ryan who worked with my case thank you
21 augustus 2024
Antwoord van CityRise
Hi Saman,
Thanks a lot for your lovely feedback. It’s wonderful to know that Fran and Ryan were able to assist you effectively throughout the process. Thank you for choosing CityRise, and we wish you all the best in your new home!
Kind Regards,
CityRise Team
Had a positive experience with CityRise
Billy has been fantastic to deal with. Had a great communication throughout the deal. Will certainly be buying again from CityRise
1 juli 2024
Review zonder uitnodiging
Antwoord van CityRise
Hi Logee,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Billy and can't wait to assist you again in the future.
Kind Regards,
CityRise Team
Experience marred by developer issues
While my experience with the consultant on advising me with an investment aligned to my requirements had been a fairly smooth process with no force-fitting or hard-sell; the subsequent experience went downhill.
On one hand, the developer kept pushing out completion dates (which is common with development projects, but transparency is key) - first it was March of 2024, which moved to April, then June, then August and now potentially October (blamed weather first, and now council) when the progress pretty much suggested these earlier deadlines were never going to be met. On the other hand, CityRise found out things like needing landlord licenses was mandatory and stated this is not something they can support - recommending a different agency altogether from this point who charged a bomb to get started.
Bottomline, the apartment has still not been delivered and the persistent message I keep getting is whether I would like to go and check the progress myself - which clearly isn't going to help.
I am still going with 3 stars as the people you reach out to at CityRise are at least responsive and largely my experience has been marred by what has been an appalling project by the developer. CityRise have also been customer centric by trying to find ways they can help an investor when things go south with the developer.
4 september 2024
Review zonder uitnodiging
Antwoord van CityRise
Hi Dipraj,
Thank you for taking the time to share your experience with us. We appreciate your honesty and are glad to hear that your initial interactions with our consultants were positive. It’s disheartening to learn about the frustrations you’ve faced with the developer and the challenges that have arisen throughout this process.
We understand that delays and lack of transparency can be incredibly frustrating, especially when they affect your investment timeline. Please know that we are committed to advocating for our clients and will continue to engage with the developer on your behalf to seek clarity regarding the completion dates.
Your feedback on our team’s responsiveness and customer-centric approach is appreciated and will be shared with the team. We are dedicated to supporting you through this situation, and we’re grateful for your patience and understanding as we are working through these challenges.
If you have any further concerns, please don’t hesitate to reach out.
Kind Regards,
CityRise Team
Really great experience
Really great experience with these guys.
Give the right recommendations, always available to answer queries & smooth end to end process.
The overall team specially Billy & Laura kept me posted of the progress.
Very pleasant experience!!
13 augustus 2024
Antwoord van CityRise
Hi Himanshu,
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team, especially with Billy and Laura. Shall pass your kind words to them.
Kind Regards,
CityRise Team
Antwoord van CityRise
Hi Samar,
Thank you for your positive feedback! We're thrilled to hear that you had a positive experience with our service.
Kind Regards,
CityRise Team
FIRST TIME PROPERTY INVESTOR
Found Thomas to be friendly and helpful! Keeping me updated throughout,and always available to answer any questions! I found all the staff to be equally friendly and professional! Top class team! Five stars!
7 augustus 2024
Antwoord van CityRise
Hi David,
Thank you so much for such a positive feedback! We're thrilled to hear that Thomas was able to provide you with a great support. We strive to maintain a friendly and professional environment, and your feedback truly motivates us to keep up the good work. Shall pass your kind words to Thomas and the team.
Kind Regards,
CityRise Team
Oliver was extremely helpful and…
Oliver was extremely helpful and professional from start to finish. I will definitely be back next time! I have and will continue to recommend Oliver and Cityrise as many times as I can in the future. Great experience.
7 augustus 2024
Antwoord van CityRise
Hi Charlotte,
Thank you so much for your wonderful feedback! We're delighted to hear that Oliver provided you with such exceptional service. Your recommendations mean a lot to us!
Kind Regards,
CityRise Team
City Rise: Grosvenor House Wakefield
100% without a doubt the best rental agency I have ever had the pleasure of using. Between Fran Addison and Ryan Temple the pair of them have been absolute god sends when it comes to response time, keeping me updated with progress and just overall being the most helpful, informative and welcoming to me and my partner at Grosvenor House in Wakefield. Their service alone is the only reason we renewed tenancy for a second year. I really cannot put across how much we have enjoyed our tenancy and a lot of that comes down the spectacular service of these two individuals.
6 augustus 2024
Review zonder uitnodiging
Antwoord van CityRise
Hi Ryan,
Thank you so much for your kind words! We're thrilled to hear that Fran and Ryan have made such a positive impact on your experience at Grosvenor House. We truly appreciate your renewal and look forward to continuing to serve you and your partner in the year ahead.
Kind Regards,
CityRise Team
Fran was really great and proactive
Fran was really great and proactive, and provided a very swift service where I was kept up to date. I was expecting the whole process to take weeks, but Fran sorted it in close to a week
1 augustus 2024
Antwoord van CityRise
Hi,
Thank you for such a positive feedback! We are so glad to hear that Fran provided such an excellent service. Shall pass your kind words to her.
Kind Regards,
CityRise Team
The process was easy from start to end
The process was easy from start to end, but I have to thank Amber for all her support from the beginning she makes you feel secure and comfortable as those decisions sometimes are not easy to make
19 juni 2024
Antwoord van CityRise
Hi Tula,
Thank you so much for sharing your experience! I'm glad to hear that Amber was able to provide the support you needed throughout the process. We shall pass your kind words to her.
Kind Regards,
CityRise Team
Thomas was helpful throughout the…
Thomas was helpful throughout the reservation process and always willing to answer questions.
29 juli 2024
Antwoord van CityRise
Hi Haja,
Thank you for your positive feedback! We're delighted to hear that Thomas provided such excellent support during your reservation process. If you have any more questions or need further assistance, don’t hesitate to reach out!
Kind Regards,
CityRise Team
Great experience
Great experience so far. Billy called to understand my needs and found an investment the same day. Billy worked with me late into the night to agree the property. All questions/concerns I’ve had, Billy’s had the answers. Looking forward to working through to completion and looking out for the next deal with the team!
25 juli 2024
Antwoord van CityRise
Hi James,
Thank you for your kind words. We're delighted to hear that you've had a great experience with Billy and our team. It’s fantastic to know that he was able to understand your needs and help you find the right investment so quickly. We can’t wait to assist you with the completion and future investment opportunities.
Kind Regards,
CityRise Team
My wife and I are bought our first home…
My wife and I are bought our first home through CityRise. Tom Edwards was our point of contact through the process and he was extremely helpful, detailed, patient and pleasant. We couldn't have ask for more transparency or better service, would definitely do it all again.
30 juli 2024
Antwoord van CityRise
Hi Fumnanya,
Thank you so much for sharing your experience! We're thrilled to hear that you and your wife had a positive journey in purchasing your first home with CityRise. We appreciate your kind words and look forward to assisting you again in the future.
Congratulations on your new home!
Kind Regards,
CityRise Team
First time property investor
Oliver Good is an amazing person to talk to as a first time property investor. His expertise in talking me through opportunites in investigating was thorough, and he will patiently address any worries and concerns that a buyer will have. I was very happy and pleased with the advise and outstanding service provided.
26 juli 2024
Antwoord van CityRise
Hi Wan,
Thank you for your kind words! It's wonderful to hear that Oliver was able to guide you through the investment process and address your concerns with patience and expertise. We shall pass your positive feedback to him. Best of luck with your property investments!
Kind Regards,
CityRise Team
An excellent experience
Just reserved my 1st investment property with CityRise and I must say the entire team is superb. Sophie, my main contact went above and beyond to digest all my requirements, patiently work through all of my queries and work out a plan that fit my needs. Aidan was also very helpful in the last stage of closing out the purchase. They are extremely knowledgeable, hardworking, genuine and trustworthy.
I'm currently in the onboarding and exchange stage and Laura has also been extremely efficient in handholding at every stage. I look forward to building on this relationship in the future!
22 juli 2024
Antwoord van CityRise
Hi Marushka,
Congratulations on reserving your first investment property! It sounds like you’ve had an exceptional experience with the CityRise team, and it’s wonderful to hear how dedicated and supportive Sophie, Aidan, and Laura have been throughout the process. We wish you all the best in your investment journey!
Kind Regards,
CityRise Team
Great service
Oliver Good provided a friendly and professional service. He was very approachable and swift to act on my enquiries despite even sometimes being out of regular working hours. He always tried to go above and beyond to help. Oliver was very informative and great at communicating with us through every aspect of the sale.
I highly recommend him.
29 juli 2024
Antwoord van CityRise
Hi Georgina,
Thank you for sharing your positive experience with Oliver! It’s wonderful to hear that he provided such friendly and professional service, going above and beyond to assist you. We shall pass you kind words to Oliver.
Kind Regards,
CityRise Team
Antwoord van CityRise
Hi Ravi,
Thank you for your positive feedback! We're glad to hear that you enjoyed our services.
Kind Regards,
CityRise Team
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