I requested a viewing of a Park Home property, and was met by Sharon. Sharon was punctual and very friendly. She had some knowledge about the property, and allowed me time to look around the property... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I can't fault the service I received ,it was excellent . Sam was extremely professional . He was on time ,very courteous and explained how he would proceed . I received the probate valuation extreme... Toon meer
Bedrijf heeft geantwoord
Hannells was great from the start of the process to the sale of the property. Nothing was to much trouble . Well done Hannells would highly recommend them if you are thinking of putting your property... Toon meer
Bedrijf heeft geantwoord
Your representative could not have been more positive about your agency. We feel that when we have decluttered, and ready to proceed, we will be happy for Hannells to try to sell our home. We hope g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Contactgegevens
Verenigd Koninkrijk
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Uitstekend
573 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Patient and space given to browse…
I requested a viewing of a Park Home property, and was met by Sharon. Sharon was punctual and very friendly. She had some knowledge about the property, and allowed me time to look around the property at my leisure, but was on hand to answer my questions. I did not feel at all rushed, and when I requested a second viewing a few days later, and taking along a family member, Sharon again gave us time and also answered my family members questions too.
A great experience 👍🏽
29 april 2026
Sam was really professional and good to…
Sam was really professional and good to speak to, thank you for your time.
28 april 2026
I can't fault the service I received…
I can't fault the service I received ,it was excellent . Sam was extremely professional . He was on time ,very courteous and explained how he would proceed . I received the probate valuation extremely promptly. I would strongly recommend Hannells .
25 april 2026
Antwoord van Hannells
Hi Patricia!
Thank you for your review of your valuation experience with Sam and the Mickleover team.
We're pleased to see that you found Sam to be punctual, courteous and professional. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further assistance to you should you decide to go ahead with the sale of your property.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Sale of my property
Hannells was great from the start of the process to the sale of the property. Nothing was to much trouble . Well done Hannells would highly recommend them if you are thinking of putting your property on the market.
24 april 2026
Antwoord van Hannells
Hi John!
Thank your review of your moving experience with Rachel and the Chaddesden team.
We're pleased to see that nothing has been too much trouble and that you would highly recommend them to anyone else thinking of selling. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property. We wish you a smooth and steady journey towards completion and hope you're looking forward to starting a new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Alan!
Thank you for your review of your valuation experience with Sam and the Mickleover team.
They pride themselves on delivering a top service and will be pleased to see that you found the process to be swift and efficient.
on behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Customer!
Thank you for your review of your moving experience with Rachel and the Chaddesden team.
We're pleased to see that you have always found Hannells great to deal with, thorough and pleasant. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for continuing to trust Hannells with the sale of your properties and we wish you a smooth and steady journey towards completion!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
I was met at the property very…
I was met at the property very punctually. By Oliver. Very knowledgeable. Guided me in the right direction.
22 april 2026
Antwoord van Hannells
Hi Maureen!
Thank you for your review of your valuation experience with Oliver and the Littleover team.
We're pleased to see that you found him to be punctual, knowledgeable and guided you in the right direction. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Friendly and great communication
Staff are friendly and communication is great. We have had no complaints throughout the process of the sale and would definitely recommend.
23 april 2026
Antwoord van Hannells
Hi Ben & Sophie!
Thank you for your review of your moving experience with the Mickleover team.
We're pleased to see that you found the team to be friendly and that the communication was great. The team pride themselves on delivering a top service and will be delighted to see that you would definitely recommend them.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Pleasant review very informative …
Pleasant review very informative and made easy to understand the workings of the market
21 april 2026
Antwoord van Hannells
Hi Leonard!
Thank you for your review of your valuation experience with Heather and the Alvaston team.
We're pleased to see that you found Heather to be pleasant, informative and helped you to understand the workings of the market. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Kevin!
Thank you for your review of your valuation experience with Rebecca and the Chellaston team.
We're pleased to see that you found the process to be smooth and the Rebecca explained everything well during your meet. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Hannells came to value our property and…
Hannells came to value our property and provided an excellent, comprehensive and professional service. Thank you Sam.
22 april 2026
Antwoord van Hannells
Hi Rosie!
Thank you for your review of your valuation experience with Sam and the Mickleover team.
We're pleased to see that you found Sam to be professional and that he provided a comprehensive service. The team pride themselves on being the best at what they do and Sam in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Oliver arrived on time
Oliver arrived on time. He was knowledgeable. I felt confident that Hannells would do a good job.
17 april 2026
Antwoord van Hannells
Hi Wen!
Thank you for your review of your valuation experience with Oliver and the Littleover team.
We're pleased to see that you found him to be punctual and knowledgeable. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property. The team are looking forward to finding a buyer and getting you sold!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Initial feedback
In the limited experience I’ve had with Hannells I have been very impressed with the service.
Michelle and Sam have both been excellent.
22 april 2026
Antwoord van Hannells
Hi Karen!
Thank you for your review of your experience so far with Sam, Michelle and the Mickleover team.
We're pleased to see that in your dealings with the team so far, you have been very impressed and found both Sam and Michelle to be excellent. The team pride themselves on delivering a top service and both Sam and Michelle will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Selling a house - you should use these guys :)
Simple from the moment the property went on the market - let them sort the viewing - regular updates - what more could you want?
21 april 2026
Antwoord van Hannells
Hi Brian!
Thank you for your brilliant review of your moving experience with Lorna and the Chaddesden team.
We're pleased to see that you found the process to be simple and that the team have taken care of everything with viewings and regular updates. We agree - what more could you want! The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property. We wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The agent was very friendly and…
The agent was very friendly and understanding in a difficult situation, we will be in touch again when we’re in a better position to sell our property
21 april 2026
Antwoord van Hannells
Hi Dave!
Thank you for your review of your valuation experience with Sam and the Mickleover team.
We're pleased to see that you found him to be very friendly and understanding in a difficult situation. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we look forward to being of further service to you when the time is right. If there's anything more we can do to help in the meantime, please feel free to get in touch.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Friendly and informative
Friendly and informative. Carried out the whole valuation in a timely and professional way.
19 april 2026
Antwoord van Hannells
Hi Stephen!
Thank you for your review of your valuation experience with Bonnie and the Allestree team.
We're pleased to see that you found Bonnie to be friendly, informative and professional. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Kaden!
Thank you for your review of your moving experience so far with Claire and the Chaddesden team.
We're pleased to see that agreeing the purchase of your first home with them has been a great experience and the team will be delighted to see your comments.
On behalf of everyone here, thanks again for your positive feedback and we hope you're looking forward to starting and exciting new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Rebecca was excellent
Rebecca from Hannells at Chellaston was efficient, friendly and very knowledgeable about the house prices in the area which helped decide a sales price. Would recommend and use Hannells in Chellaston again 5 * service.
19 april 2026
Antwoord van Hannells
Hi Nicola!
Thank you for your review of your valuation experience with Rebecca and the Chellaston team.
We're pleased to see that you found her to be efficient, friendly and knowledgeable. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
It was not an easy sale with some…
It was not an easy sale with some challenges along the way. You all were so helpful and positive. We will definitely use Hannells again if we move. Many thanks to Sally two Sarah's Laura and the man who photographed our house at the beginning.
17 april 2026
Antwoord van Hannells
Hi Leanda!
Thank you for your review of your moving experience with Sally, Sarah, Laura and the Mickleover team.
We're pleased to see that you found the team to be helpful, positive and that you would be happy to use Hannells again if you move. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Amarjit!
Thank you for your review of your moving experience with Emma and the Chellaston team.
They pride themselves on delivering a top service and will be delighted to see that you have found them helpful in assisting with the purchase of your property.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to starting an exciting new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.