Bonnie was on time, very friendly, knowledgeable of our area and recent sales of local properties. There was no sale pitches just to the point of actuall costs depending on what package we decided to... Toon meer
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Astoundingly excellent. I have worked with some very poor estate and letting agents in the past and Hannels show themselves to be a cut above the rest. They keep you informed every moment, and work in... Toon meer
Bedrijf heeft geantwoord
Very slow start after making it clear I was out to sell… I had found a property and my sale was dependent on securing… Steve who valued and took photos was lovely… But then the processes in pl... Toon meer
Bedrijf heeft geantwoord
Steven was really nice. He was knowledgeable, gave clear information and sound advice. He was courteous and understood our situation. I would recommend his and, when we are ready to sell feel Hann... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Contactgegevens
Verenigd Koninkrijk
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Uitstekend
858 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Quick and efficient responses to…
Quick and efficient responses to questions and booking viewings
7 september 2026
Antwoord van Hannells
Hi Helen!
Thank you for your review of your viewing experience so far with Lorna and the Chaddesden sales team.
We're pleased to see that you have found them to be quick, efficient and have responded to your questions whilst booking viewings. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope we can play a part in helping you to find your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Greg!
Thank you for your review of your moving experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be very helpful and professional. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments!
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property - the team are looking forward to securing a sale and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
First home experience
Absolutely the best experience buying my first home with the help of Joe Nixon anytime I’ve needed to ask a question I get the answer and more with ease within minutes top guy
Hannells are lucky to have him
5 september 2026
Antwoord van Hannells
Hi Emma!
Thank you for your brilliant review of your moving experience with Joe and the Alvaston sales team.
We're pleased to see that your purchase has been a great experience and that Joe has been so helpful. The team pride themselves on delivering a top service and Joe in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive comments and we wish you all the best with your purchase!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
I think having Dawn as our lady who…
I think having Dawn as our lady who attended all our appointments at the bungalow, was a great addition. She was always there to meet us with a smile and was very thorough checking things were done. Thank you Dawn for putting up with me!
We complete on 4 Causeway on Wednesday so, not having moved for 57 years, I assume we will be notified to pick up keys when monies gone through? Sue Groves
5 september 2026
Antwoord van Hannells
Hi Sue!
Thank you for your brilliant review of your moving experience with Dawn and the Allestree sales team.
We're pleased to see that Dawn has been so useful in helping you to find your next property and was always there to greet you with a smile. The team pride themselves on delivering a top service and Dawn in particular will be delighted to see your comments.
With regards to completion day, you assume correctly. As soon as we receive the call that keys can be released from your Solicitor - we'll be in touch to let you know that you can come and pick them up. This tends to be around 2pm - but can be anytime of the day.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we wish you all the best as you settle in to your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
This is about the 3rd time I’ve used…
This is about the 3rd time I’ve used Hannells (which says a lot in itself) couldn’t recommend them more highly. They are always very responsive and helpful. We had a steady flow of viewings and I was contacted weekly with a report showing our Rightmove positioning. Thank you all for making my moving experience less painful!
4 september 2026
Antwoord van Hannells
Hi Emma!
Thank you for your review of your (third!) moving experience with the Allestree sales team.
We're pleased to see that you have found them to be responsive, helpful and always kept you up to date with what's happening. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for continuing to trust Hannells with the sale of your properties and we look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Great communication
Sam talked me through a process I have zero understanding of, made the whole situation feel possible.
4 september 2026
Antwoord van Hannells
Hi Marie!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that Sam took the time to talk through the process with you and made the whole situation seem possible. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Abby!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
The team pride themselves on delivering a top service and will be delighted to see that you were happy and felt the communication was great.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very Professional Service
Hannells Estate Agent's Representative who came to give us a Valuation on my Property was very thorough in giving his reasons for his Valuation, in taking his time over a 2 hour period.
2 september 2026
Antwoord van Hannells
Hi Lawrence!
Thank you for your review of your valuation experience with Steve and the Chellaston sales team.
We're pleased to see that Steve took his time and provided a thorough valuation. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Jo was very friendly and professional…
Jo was very friendly and professional and gave us some useful advice.
4 september 2026
Antwoord van Hannells
Hi Stephen!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found Jo to be friendly, professional and provided useful advice. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
PROBATE VALUATION
SAM MADE CONTACT WITH ME AFTER VISITING MY MUMS HOUSE TO DO A PROBATE VALUATION.
HE WAS KIND, COMPASSIONATE & HAPPY TO GIVE ADVICE.
3 september 2026
Antwoord van Hannells
Hi MT!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found him to be compassionate and happy to give advice on the next steps. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Steve!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you found them to be friendly, professional and that nothing was too much trouble. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Smooth sailing no issues from start to…
Smooth sailing no issues from start to finish. Thank you x
2 september 2026
Antwoord van Hannells
Hi Joanne!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found the selling process to be a smooth experience and there were no issues from start to finish. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope we can be of service to you again in the future should you have any moving needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service regular weekly…
Excellent service regular weekly updates.
Staff very helpful all through the sale process.
1 september 2026
Antwoord van Hannells
Hi Lee!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found them to be helpful throughout the sale process and that you received regular updates. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional and personal service
Hannells are to be congratulated for their efficiency, communications and good old-fashioned personal service that turned a possible nightmare into an easy and pleasant experience.
28 augustus 2026
Antwoord van Hannells
Hi Kay!
Thank you for your review of your moving experience with the Littleover sales team.
We're pleased to see that you found them to be professional, efficient and were happy with the personal service you received throughout your sale. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
House valuation
Sam was very welcoming, knowledgeable and seemed experienced and confident to talk through the process.
28 augustus 2026
Antwoord van Hannells
Hi Adam!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be welcoming, knowledgeable and experienced. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Steven!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be helpful and easy to talk to. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of service to you whenever the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
We advertised our house for sale with…
We advertised our house for sale with Hannells, they proposed the best price by far and came and valued and photographed.
While viewings were slow, we finally got an offer 5 months after going on sale.
28 augustus 2026
Antwoord van Hannells
Hi Richard!
Thank you for review of your moving experience with Lorna and the Chaddesden sales team.
We're pleased to see that despite it perhaps taking a little longer than anticipated, the team were able to find a buyer and secure a sale. They pride themselves on delivering a top service and will be delighted to see your review.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards exchange and completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service
Oliver arrived on time, armed with lots of information on my home and the surrounding area. He was polite and extremely knowledgeable. Spent a lot of time answering all my questions and no hard sell. Very professional.
29 augustus 2026
Antwoord van Hannells
Hi Tricia!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
We're pleased to see that you found him to be punctual, knowledgeable and very professional. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Sandra!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
They pride themselves on delivering a top service and Sam in particular will be pleased to see that you found him to be very professional.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional and friendly
Heather is very professional and competent as well as friendly and approachable. Honest straight forward information which we can understand. Not pushy leaving us to make the decisions.
29 augustus 2026
Antwoord van Hannells
Hi Mrs Fairweather!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be professional, friendly and honest. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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