City Workwear Reviews 772

Very impressive for such a good price!! The embroidery is at such a good quality and the clothing itself very good quality. Very fast delivery and good service

Easy and simple ordering and quick delivery

I’m very disappointed with the level of customer service I’ve received.

I placed an order on 08/03/2026 and have since attempted to make contact on at least three separate occasions to request an update. This has included both email and online chat, where I was told I would receive a response — however, no follow-up has been provided.

The lack of communication is frustrating and leaves me with little confidence in the service. At the very least, I would expect acknowledgment and a basic update on my order status.

I hope this is addressed promptly.

Here’s a refined version that reflects resolution, acknowledges the fix, and justifies a 4-star rating:

⸻
12-4-26 UPDATE
Following my initial concerns, I’m pleased to say the issue has now been addressed and my order has been resolved.

I did experience some frustration initially due to a lack of communication, as I had reached out multiple times without receiving a timely response. However, the matter was eventually handled, and I appreciate the effort made to put things right.

Thank you for resolving the situation — with more consistent communication throughout, this would have been a 5-star experience.

I got in touch with Adam at City Workwear after seeing the quality of another company’s gear and asking where they got it from.

From the start, Adam was quick, efficient, and easy to deal with. Communication was clear throughout, and everything arrived exactly as expected.

The quality of the clothing is genuinely impressive — something that feels increasingly rare these days. Really pleased with the whole experience and would definitely recommend.

Great service and uniforms were spot on. I will be using them again

Always great service from the team- polo's and shirts for our companies are always great quality highly recommend

Quick delivery, good product, excellent price

Absolutely fantastic. Items arrived in time for planned event and were more than I was expecting. Will definitely be ordering again

We have been using City Workwear for all of our staff uniforms and work gear, and the experience has been nothing short of fantastic. The quality of the garments is top-notch—durable enough for daily wear and professional enough to represent our brand perfectly. Their attention to detail and customer service make them a standout partner for our business. If you’re looking for reliable, high-quality workwear, look no further!

My item was discontinued but I only found out after I phoned their customer service department twice.

Out out was as expected ...great job guys, one happy customer

After placing my order, it took about a week before they got back to me regarding the embroidery I requested as a first-time customer. Having dealt with upholstery companies before, I knew patience was key. Harry reached out to let me know that my logo was quite stitch-heavy, which meant each item would need a full day on the machine. I asked if he could simplify some elements to make it more manageable, and by the next day, he sent a revised design which I approved. Just three working days later, my items were delivered! The preview didn't capture the excellence of the finished product! I was a bit nervous about how they'd turn out, considering I spent more than anticipated on just two items. However, upon opening the package, I was thrilled! The coat and hoodie both boasted excellent quality, and the embroidery was exceptional! My worries were unfounded, as both pieces exceeded my expectations! I'm extremely satisfied and will confidently return for future embroidered workwear. Thanks!

Great items , excellent embroidery brilliant communication . Arrived very swiftly, will definitely use again

Easy process from start to finish. This is the second time I’ve used City workwear and will most likely be using them again in the future.

Excellent! Great customer service, very informative staff. Anna and Harry was a very knowledgeable and took care of me. We're happy with the quality and work.

I recently had my business clothing done by City Work Wear, and I couldn’t be happier with the results. From start to finish, their team was incredibly professional, helpful, and attentive to every detail. They took the time to understand exactly what I wanted, offered great suggestions, and delivered uniforms that perfectly represent my brand.
The quality of the materials and embroidery is exceptional, and the finished products look even better than I imagined. My staff and customers have already complimented the new look!
If you’re looking for reliable, high-quality workwear with top-notch customer service, City Work Wear is the place to go. I highly recommend them and will definitely be returning for all my future business clothing needs.

Took about a week after ordering before they got in touch with regards my embroidery I had requested as a new customer. (Ive worked with upholstery companies before so am aware you just have to wait your turn). Harry called to say my logo was really heavy on stitches and asked if there was some way we could reduce it as each item would require a full day on the machine. Asked him if he could remove some components to reduce it and the next day he sent over a revised proof which I accepted. 3 working days later my items arrived in the post! The proof didn't do justice to the final result! I was a little anxious to see the final result as I was hoping I wouldn't be disappointed after spending more than I would have really liked on 2 items. Opening the package I was extremely delighted! The coat and hoody were both good quality, and the embroidery was top notch! My anxiety was ill placed as both items were better than I could have hoped! Very happy with both and will be fully confident to use again for future embroided workwear. Thanks!

Not the best, trousers awful quality and delivery 3 weeks.