Claim ID #205347 We made the claim in July 2022 AND STILL HAVENT RECEIVED THE COMPENSATION! It’s a joke! If you click on their website now it’s directing you to a different company. It’s clear t... Toon meer
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Mitt flyg va försenat i 24h från sebien till Stockholm augusti 2024. Då jag försökte med vanliga bolag i Sverige att få flyghjälp gick det ej pga det inte va inom EU. Tack och lov fick jag tips från d... Toon meer
Получих обезщетението си и много ви благодаря. Препоръчала съм ви. Дъщеря ми също имаше проблем с полета си и в момента работи с вас, дадох и линка който ми бяха дали на мен, защото не видях, че и аз... Toon meer
Bedrijf heeft geantwoord
My flight had to make an unscheduled stop due to a staffing issue which caused my arrival time to be delayed by 4 hours. I honestly didn't expect to get any compensation but I thought I'd give ClaimCo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We help passengers claim and receive between €250 and €600 compensation when their flights have been delayed or canceled.
Contactgegevens
444 Castro St Suite 1200, 94041, Mountain view, Verenigde Staten
- contact@claimcompass.eu
- claimcompass.eu
4,5
Uitstekend
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The claim process through ClaimCompass…
The claim process through ClaimCompass was very easy and straightforward. Though their cut seems a bit high at 35% of the compensation amount, I think it is worth it for the convenience and peace of mind.
1 juni 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
We're so happy we could help you, Grace. Wish you the best for your future flights!
Antwoord van ClaimCompass
Thank you for your kind review Predrag, it was a real pleasure! We're happy we could help.
ClaimCompass managed it after 6 years of trying!
6 years ago, in 2018, Iberia cancelled last minute our (group of 8 people) flight from Los Angeles to Madrid. As reason we heard there were technical problems. We were correctly taken to a hotel and rebooked to a flight the next day. When I contacted Iberia they offered their apologies, but didn't want to pay the compensation we were entitled to. I first tried to get our compensation through the Resolver-website, that didn't work out. Then I tried via the ECC, the European Center for the Consumer. At a certain moment we got the message that Iberia would pay and we were asked to give our bank account number, but in the end nothing was paid and communication stopped. Later we tried the dutch company Reisrecht, but after the initial administration we never heard back from them. In a last attempt to get our compensation, I contacted ClaimCompass in 2022. They said they would go for it, but that it could take some time. 2 years passed and we had given up all hope. But last week we suddenly got an e-mail that they managed to get our compensation. We communicated our bank data and 1 day later 3.102,03 € was on my bank account! Well done ClaimCompass, thank you very, very much! A 5 star rating well deserved!
29 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for your kind review, Marc! It sure took longer than expected, but we're happy we could get your compensation.
Thank you !
Dear all,
Just a small note to show our honest appreciation.
Thank you for serving people`s needs & irregularities.
Best Regards,
Joseph
15 maart 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you so much for your kind words, Joseph, it really means the world to us. Wish you the best for your future flights!
Top argent récupéré très très…
Top argent récupéré très très rapidement merci encore
5 juni 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Merci pour votre commentaire, Loic! Ravis d'avoir pu vous aider.
I am pleased that it was resolved very…
I am pleased that it was resolved very promptly.
Thanks
24 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for your review, Anca! Glad we could help.
2 years and still waiting for our compensation
We made a claim for a cancelled flight in July 2022 and we decided to chose Claimcompass to claim our compensation as we thought this was would be faster. It is now 2024, we still have not received our compensation whilst passengers from the same flight who did the claim through Wizz Air received their compensation early in 2023. Everytime we ask for an update Claimcompass responds that there is an issue with the airline to go ahead with our claim. I would never recommend using Claimcompass to claim a competition and would most definitely never use this again as it seems that we are going to lose our right to claim our compensation until they sort this out.
30 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Anna, thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
We have no way of knowing to which claim you are referring to since you did not provide your full name.
Please feel free reach out to support@claimcompass.eu, with any further comments, concerns, or suggestions you wish to share.
Again, thank you for your feedback!
Trustworthy! Claimcompass helped me to take my refund.
ClaimCompass helped me to take my refund. The only thing that I had to do was to send them all the proper information. They handled everything and they managed to take my refund. As son as they updated me, they transferred immediately my refund to my account. I totally recommend this to everyone. They are trustworthy and they were keeping me updated all the time. Note: the air company that I had the issue, gives rarely refunds. I wasn’t believe in the beginning that they will make it, but they finally did it :) thank you guys!
28 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you so much for your kind words, Sofia, it really means the world to us. We'll always be here to help you out!
This company made my day
This company made my day. They are reliable and trustworthy.
28 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for your kind review, Petra, it was a real pleasure! We're happy we could help.
I recommend the company
They notified me couple of weeks ago that they secured the compensation that we claimed and asked my account nr to refund the amount. After I sent the account details they claimed that they can’t transfer the funds in my account and asked for an alternative account like paypal. Finally after several attempts we did received the compensation.
After all I could recommend the company.
9 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Akilenti, thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We have already replied to you in a private message with all the information you requested.
Please feel free reach out to support@claimcompass.eu, with any further comments, concerns, or suggestions you wish to share.
Again, thank you for your feedback!
Antwoord van ClaimCompass
Thank you so much for your kind words Maja, it was a pleasure to work with you.
Great experience
Our flight got delayed almost 4 hours, and we got a 160 euros per ticket. The commission is high, but since they do all the work I can't complain. Overall I'm very satisfied. Also, great communication via email. They answered all my emails and questions very quick,within a day. Thank you so much!!
22 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
We're so happy we could help you, Isidora. Wish you the best for your future flights!
They are one of the best claiming…
They are one of the best claiming company
18 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you so much for your kind words Idowu, it was a pleasure to work with you.
Great work
I am satisfied with the service provided, my refund was received in my account in less than a month. Great work.
16 april 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for your kind review, Vasil, it was a real pleasure! We're happy we could help.
Very UNPROFESSIONAL
Very UNPROFESSIONAL. Dont waste your ime on them ! They said that my case not allowed for compensation. So,i request SkyRefund to help and i got 400e compensation in less than a month !
18 april 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
We have no way of knowing to which claim you are referring to since you did not provide your full name.
Please feel free reach out to support@claimcompass.eu, with any further comments, concerns, or suggestions you wish to share.
Again, thank you for your feedback!
Antwoord van ClaimCompass
Thank you so much for your kind words Valentina, it was a pleasure to work with you.
Antwoord van ClaimCompass
Merci beaucoup pour vos paroles aimables, Zakariae, c'était un plaisir de travailler avec vous.
Case was quickly resolved
Case was quickly resolved. Thanks claim compass!
6 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you so much for your kind words Регина, it was a pleasure to work with you.
Best compensation service
Its takes little time but at the end i get my compensation thankyou lilly
16 januari 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Hamza, thanks for the review! It sometimes takes longer than expected, but we're glad we could help.
Quick handle
Quick handle. Information on all the steps. Positive result.
7 mei 2024
Review zonder uitnodiging
Antwoord van ClaimCompass
Thank you for your kind review, Vasco, it was a real pleasure! We're happy we could help.
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