Clario Reviews 191

TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

If you’re looking to protect your phone from being hacked or bugged then this guys right here are you guys ! They give of the same energy as Howard visions on instagram great guy , I strongly recommen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided thro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Signed up for the app and decided to cancel after free trial. Then emailed told I was being charged for subscriotion. Emailed to cancel and was acknowledged as cancelled. Then another email saying... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service the most helpful and knowledgeable people I talked to . Stayed online in chat to walk me threw step by step how to do various different things to help secure my device and m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Clario is the world’s first consumer-focused digital security and privacy solution. This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience. Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

So far one of the best anti spy ware apps I know !

If you’re looking to protect your phone from being hacked or bugged then this guys right here are you guys ! They give of the same energy as Howard visions on instagram great guy , I strongly recommend !

3 november 2025
Review zonder uitnodiging
Logo Clario

Antwoord van Clario

Hi Tiffany! This is exactly the kind of energy we strive for! Thank you so much for the fantastic review and the strong recommendation.
We noticed you left a 2-star rating—if you are loving the app as much as you say and that was just an accident, it would mean everything to our team if you could bump those stars up to a 5. Thanks for trusting us with your security! Vivienne

Beoordeeld met 5 van de 5 sterren

Karen was really helpful and guided me…

Karen was really helpful and guided me to the right product for my needs. Thanks so much

5 april 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello! Thank you for the wonderful feedback! It’s great to know that Karen’s guidance made a difference for you. We truly value that personal touch, and we’ll make sure she gets the credit for helping you get started. We're always here if you need anything else! Noelle

Beoordeeld met 5 van de 5 sterren

Lorcan is amazing and has helped me so…

Lorcan is amazing and has helped me so much, can’t say for sure if my phone is safe but I feel like it is much safer

2 april 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Chris! Thank you for the fantastic shoutout for Lorcan! We know it is hard to physically see safety when it comes to your phone, but providing that feeling of security is exactly what we aim for.
Thank you for trusting us with your device! Vivienne

Beoordeeld met 5 van de 5 sterren

Elara was awesome in helping me with my…

Elara was awesome in helping me with my concerns about the protection of my phone she know her stuff lol after talking to her I’m definitely keeping the app

24 maart 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello! Thank you for the wonderful feedback! We’re so glad Elara’s expertise gave you the confidence to keep the app. Protecting your phone is our top priority, and we’re happy she could answer all your concerns. We're looking forward to keeping everything safe for you! Noelle

Beoordeeld met 1 van de 5 sterren

Financial theft! Very unhappy!!!

I too am having the same issue as another unhappy customer who reviewed on Jan 26, 2026. I too have been overcharged and my subscription not cancelled even though it says it is on my side!
I did sign up for the app and decided to cancel after the free trial. I’ve since been emailed and advised I was being charged for subscription. I’ve sent screenshots of my phone showing the subscription is cancelled and the date it was cancelled but I’ve been told that “refunds are typically available for the initial purchase within a specific period, but not for subsequent automatic renewals” well there is no automatic renewals because it was cancelled!
Yet they emailed and said I did not cancel when I had. Back and forth arguing that they will not refund the money and to make it worse they have over charged me, they have charged $49.76 instead of $22.99 should I have had a subscription! This has happened twice now that there have been unauthorised transactions from my account, this is financial theft! And I do not recommend! Absolutely terrible customer service . I’m waiting for a response to have the matter corrected

23 maart 2026
Review zonder uitnodiging
Logo Clario

Antwoord van Clario

Hello, Lisa! We sincerely regret any confusion or inconvenience you may have experienced and appreciate the opportunity to address your concern.
We would like to assure you that we are a legitimate company. We strictly avoid any form of misleading practices. We don’t collect and process any billing data. We strictly adhere to applicable laws and regulations governing our industry.
Our Quality Control team would like to investigate your case and clarify the situation for you. Please share your reference number or the email address used for the purchase in your reply to the Trustpilot request, so we can investigate the situation and provide you with a solution. Noelle

Beoordeeld met 4 van de 5 sterren

Elara was very helpful I was hoping…

Elara was very helpful I was hoping clario wud let me know whaem someone was was viewing my account but I don't think it can but Elara was very helpful

20 februari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Godfrey! We are so glad to hear that Elara provided such excellent support!

You are correct that Clario cannot alert you the exact moment someone is looking at your social media or email accounts—most platforms keep that data strictly private. However, Clario does protect your accounts by scanning for hidden spy apps, masking your location, and ensuring no one can steal your passwords.

If you ever have more questions about how to maximize your privacy, Elara and the rest of the team are always here to help!

Beoordeeld met 5 van de 5 sterren

I just bought the one-month…

I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided throughout her advice.
So yes — I definitely recommend this app!

18 februari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Em! Thank you for the glowing recommendation!

We will ensure that your wonderful compliments are passed directly to Monica. Thanks for trusting us with your device! Vivienne

Beoordeeld met 5 van de 5 sterren

Solid!

I am new to using it but so far I think it is a solid service with great protecton

18 februari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Greg! Welcome to the community!

Thanks for the great review! Let us know if you need any tips as you get familiar with the app.
Vivienne

Beoordeeld met 5 van de 5 sterren

Wasn't sure hoe to get the app working…

Wasn't sure hoe to get the app working and they sent me the steps, so detailed, and it worked!
So far, so good

10 februari 2026
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Antwoord van Clario

Hello, Jane! Thank you for sharing your experience! We are happy to know that the steps provided by our support team worked perfectly for you. If you have any further questions as you continue using the service, we are always here for you. Noelle

Beoordeeld met 4 van de 5 sterren

Im new to this application but so far okay

Im still trying to figure out this application but if im confused or anything I contact the customer service and there able to help 👌

10 februari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello, Angel! Thank you for the feedback! We are committed to supporting our users every step of the way. If you need anything as you explore our features, we are always here for you 24/7. Noelle

Beoordeeld met 5 van de 5 sterren

The Customer services team helped me…

The Customer services team helped me with my privacy issue, thank you much appreciated

28 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Paul! Thank you for the appreciation! Your privacy is our top priority, so we are glad we could help you resolve this issue and secure your data. Vivienne

Beoordeeld met 1 van de 5 sterren

SCAM

Signed up, they took 2 payments $1.01 and $14.99 after downloading the app, they then wanted another payment. A few days later they took a further $19.99 from my car. Can get hold of anyone at the company.

I have now had to cancel my card. Absolute scam!!

30 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Martin! We are very sorry to hear about your experience and the frustration caused by these charges. We want to investigate this immediately. Please send us a private message (DM) with your email address and reference number. Our Quality Team will check the account details right away to clarify the transaction history and resolve this for you. Vivienne

Beoordeeld met 1 van de 5 sterren

Overcharged and not cancelled subscription

Signed up for the app and decided to cancel after free trial. Then emailed told I was being charged for subscriotion. Emailed to cancel and was acknowledged as cancelled. Then another email saying i've been charged for more apps. Emailed and said I did not cancel when I had. Now arguing that they will not refund the money and to make it worse have over charged me according to my bank statements and with multiple non GBP transaction fees as well.

Terrible terrible app and customer service. Awaiting final response.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello, Gillian! We are sorry for the situation that you faced, and it is not the experience we'd like to deliver. Please share your reference number or the email address used for the purchase in your reply to the Trustpilot request, so we can investigate the situation and provide you with a solution. Noelle

Beoordeeld met 1 van de 5 sterren

This app is a scam

This app is a scam. My bank card has been cancelled as this app keeps trying to debit random unauthorised payments from my card. I cancelled the app immediately as it didn’t seem right, it does little than give you a checklist, the app doesn’t seem to help with anything else. Be weary…

20 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello! I am so sorry to hear about the stress this has caused. We take accusations of unauthorized charges very seriously. Please share your email address or reference number via Trustpilot. Our Quality team would like to verify your account details. Vivienne

Beoordeeld met 1 van de 5 sterren

Charged me £40 for a service I never…

Charged me £40 for a service I never used. Said that they had cancelled it then charged me again. Absolute con I can see the same thing has happened to others. Avoid

17 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello! I am very sorry to hear about this frustration. It is definitely not our intention to charge you for a service you have cancelled, and we want to get to the bottom of this immediately. Please share your email address or order ID via Trustpilot so we can locate your account and verify the cancellation

Beoordeeld met 5 van de 5 sterren

My experience with their product is…

My experience with their product is positive. And support is very helpful, they work 24/7

8 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello Arthur! We appreciate the kind words. Our support team works around the clock exactly for this reason—to be there whenever you need us. Vivienne

Beoordeeld met 1 van de 5 sterren

Dreadful

Dreadful. Extra charges, hidden charges. Cancelled the three options available to me through the app and was then charged again and told I hadn’t cancelled my subscription. Not very helpful customer service. Product/services not great either.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Clario

Hello, Dean. We are sorry for any misunderstanding about the charges that happened. Could you please share your order ID in response to the Trustpilot request so we can investigate the situation? Noelle

Beoordeeld met 1 van de 5 sterren

The company billed me for a service…

The company billed me $40 for a service which was never ordered or used. The Anti Spy app was easy enough to use but I’m not convinced it actually does anything apart from performing the simplest checks. I requested a refund. Clario decided not to refund me for the App Bundle of useless apps which was never ordered. It’s a 100% scam company. Avoid at all costs.

2 januari 2026
Review zonder uitnodiging
Logo Clario

Antwoord van Clario

Hello, Chris! We’re so sorry that things didn't go as expected! This isn't the experience we want for you at all, and we’d love to make it right. Could you share your order ID or the email address used for the purchase in the reply to the Trustpilot request, please? It'll help us to investigate the situation and provide you with a solution.

Beoordeeld met 1 van de 5 sterren

Not really sure it does anythIng apart…

Not really sure it does anythIng apart from point out the obvious.

1 december 2025
Review zonder uitnodiging
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Antwoord van Clario

Hi John! Thank you for your honest feedback! Could you let us know what specific features or depth you were looking for that we missed? Your input would be very helpful as we plan our next updates

Beoordeeld met 1 van de 5 sterren

its a scam avoid

its a scam avoid , cancelled subscription but they keep taking monthly payments . their customer enquiry forms don't work , no reply to emails , a closer shop that just takes your money repeatedly . to add insult the app is useless . Avoid

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Clario

Hello Iain! We are very sorry to read about this experience. We want to be clear that we are a legitimate company operating under strict legal compliance, not a scam.
Our Quality team wants to investigate why your cancellation did not register and why support did not reply. Please share your reference number or email address to get this sorted out immediately. Vivienne

Hi, Iain! Thank you for your patience. We’ve looked into this and can confirm that we already replied to your inquiry and processed your refund request. Please check your email inbox for the confirmation details. Noelle

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