Clarkandcampbell Reviews 

I would not recommend this company. I ordered from them and after 3 months still had not received my order and I live in Canada. So I asked for a refund and cancellation. They refused so I started a refund process with PayPal and they refunded me as I did not have the product. Very bad customer service and business practices. I would not recommend this company.

I had similar situations to everybody writing on this review. My question is has anybody gotten a refund even if it’s 35%? I’m going back-and-forth back-and-forth with emails and I’m truly disgusted that would be appreciated on the refund.

Your company should take “Toronto" off your logo. It is misleading. Most Canadians are trusting good people and are specifically trying to buy locally. What you are doing and the products you are selling are not friendly.
I will be looking for places to leave a review and to warn people to beware before buying from your company.
You are scamming people. Furthermore, the shoes you sent me are inferior and cheap-looking, and they're sized poorly.
For those of you who have read the above. Clark and Campbell and Clark and Mavis are virtually the same. Do not trust or buy from this company.

Nothing short of a refund will satisfy me at this point. It’s outrageous that you don't accept returns at your Toronto location.

I cannot imagine that I’m the only purchaser unsatisfied with your service.

i ordered a product Nov/29, today is Jan/5 and have not received it yet. apparently the product was 'lost' in transit and only from my inquiry, a replacement was issued which has not been received. several back and forth emails and these guys refused to even cancel my order for a full refund. ridiculous company and NOT actually based out of Toronto but overseas somewhere!

Biggest scam going.. run run run
There is no actual store anywhere even though is says Toronto and no contact number
This is a middle man with a lovely website sending for the merchandise in China and charging high end prices
The order takes weeks to come and the items you purchased look nothing like the website.
The $95 boots are the $14.99 boots on Temu
Smell of strong chemicals wrapped folded up in tissue paper. The coats are flammable and not wearable. The purses are cheaply made.
I tried working with them to send this stuff back and they offered me 10, 15, 20 and then 50% refund because the return address is in China and very expensive to send back. They never contacted me after that
So I put in a complaint with my credit card company and got 100% refunded (over $500 I spent)
The merchandise is so ridiculous I wouldn’t even donate it.

IT'S ALL A SCAM !!!!
Don’t be fooled by the Toronto name — everything ships from China. Items are cheap, poorly made, and nothing like the photos. Refunds promised but never sent. Customer service disappears when you ask for proof. AVOID AT ALL COSTS !!

Says Toronto Canadian company. It is not. Shoes tool two months to arrive from China. One order in four different packages arriving weeks apart. My last pair of boots has not even arrived three months later. They won’t provide a tracking number. Shoes poor cheap quality. Not orthopedic as advertised. $20 to return each pair so not even worth sending back. Scam.

I ordered a pair of boots.
Received them and was very dissatisfied. The product is made so cheap and the smell coming from the boots material is soo bad, toxic smell.
Nevermind the process of returning the item. It's my problem to find a carrier then make sure they don't charge for export fees and once return and verified by God knows who,still a fee for return process. Gimme a break. Total scam company.

Do NOT buy one item from this so called company. ITS ALL A SCAM. Would not cancel my order when requested immediately, items poor quality & bad fit. Requested return shipping label and was told pay $20 to return or get a 15% refund to keep the item. Wrote back a dissatisfied email and heard nothing. No phone number available on web page. 😡👎👎👎

I order the shoes Oct. 13-2025 it is now Nov. 13-2025 and no shoes- Still waiting, getting run around. I truly believe it is fraud. Called my credit card and requested they investigate and return my money.

DO NOT ORDER FROM THEM.

what went wrong you ask?? EVERYTHING!!! how can we do better you ask?? Don't misrepresent yourself as a canadian company when you ship from china??? and LIE to customers.
DO NOT, I REPEAT, DO NOT PLACE AN ORDER WITH THIS COMPANY!!! 3 WKS WAITING AND THEY STILL HAVE NOT SHIPPED. YEAH, I FELL FOR THIS SCAM

Ordered a pair of shoes five weeks ago paid for them and have not received the shoes. I sent them an email and asked them to cancel my order since I have not received my shoes. My email came back that only returns can be done 24 hours after you order them. Still waiting for my shoed

I only gave one star because zero is not an option. Do not be fooled by this scam company. They represent themselves as a legitimate Canadian company and charge exorbitant prices for cheap crap they siurce from china. I paid over $70 for a pair of sandals that (when they were finally delivered 7 weeks later) were gold painted styrofoam. As a goodwill gesture they offered to send me an additional pair. I said no and told them they are scammers and they then offered as a gesture of good will to refund me there maximum - 25%. They do not have a store in Toronto. Save yourself some money and order direct from temu or go to the dollar store - don’t use them as a middleman

After searching and now discovering that the company is not legit, I am disappointed in myself.

The reviews looked good, the IP address was legit, but then the item that I purchased arrived and there were red flags.

The item of clothing had no tag, or label attached. I decided to contact the company online and it states that a return can be submitted online via email. Once approved they will send you a shipping return label. However this is not the case.

They are now indicating that I need to return the item to China and I have to send them my information withe tracking number so that they can track my package and once received then they can now give me a full refund.

I noticed a few YouTube videos indicated that the company claims to be located in Toronto but it's really in China.

I've never had this happen to me and I want others to know that they are a scan and a sham!!

I should have read these reviews and then I wouldn’t have ordered anything. I ordered shoes, the stylish leaf accent sandal. The sole of the shoe is hard plastic, it’s impossible not to slip and slide as you walk. I doubt the upper portion of the shoe is leather I have my doubts. The company is not in Toronto, to return my shoes I was told I would need to pay for returning plus an additional 20 dollars. Or… they said they would give me 15% refund. I paid 60 dollars for the shoes. So that left me with really no option but to except the 15% offer. I will never order from this company again.

Poor quality merchandise. The company has been using many strategies to avoid refunding me any money even for a product that was never delivered. I believe this company is a scam. Don’t order from them!

Do not buy from this company. I should’ve known better live and learn but never again. Looks nothing like the picture or the material description. Nothing but a cheap , very cheap knock off that is worth maybe $20 when I spent $88. Never order from these people it says Toronto it’s NOT . Just cheap stuff coming out of a sweatshop in China.

This company is not located in Toronto. Dress was shipped from China and was worth about 1/4 of the price tag. Dress image is likely AI generated, upon closer inspection. Actual dress looks nothing like the picture. Buyer beware!

Buyer be aware in purchasing the Krizzy / Chic Modern Orthopedic Shoes. Advertised as orthopedic with arch support and comfortable insole. None of which is true. The sole is thin and flimsy. There is no arch support. They are not orthopedic shoes Disappointing. Furthermore, because they are coming from overseas, you must pay $20 to return them. Even then they reserve the right to decline a return unless there is a defect. Eventually, after numerous emails, they did offer 25% off if I kept them. I had to get an orthopedic insole which helped rescued the situation. So I caution against buying if you think you are getting an orthopedic shoe. You are not.

Ordered a large bathing suit which fit ok but quality was terrible. No gusset in the bottoms and the bra in the top would not support a 10 year old girl. No hem on the bottom of the top. Took almost 2 weeks to get from Toronto to NS. I think the company is a scam and clothes are being shipped from somewhere else. Will never buy anything here again.