Clarkandcampbell Reviews 

First, the tracking never worked for me...probably because it comes from China. Second, the quality of the pants were so poor there is no way I can wear those. I can get better stuff for half the price from Old Navy. Third, they say you can return items within 30 days with a return label they are supposed to send you. It's impossible to get a return label as they never answer their emails, so the 30 day thing is a total scam.

⚠️ SCAM ALERT ⚠️
Clark & Campbell “Toronto” is fake they actually ship from China. I ordered sandals (size 39) that arrived too small after 3 weeks and the material was way far from what i saw on the picture, and when I asked for a return, they pushed me to keep them and pay $20 shipping to China. After endless emails, they promised me a 25% refund, but only sent a fake $12 refund that never showed up. Avoid this company at all costs!

I ordered a swimsuit based on the posted shipping timeframe to have it before my vacation, but after 7 days it hadn’t even shipped. Customer service then told me the order couldn’t be fulfilled, so I requested a cancellation and was told I’d get a refund in 5–7 days. Instead, a few days later the order was shipped, arriving while I was away.

The item is poor quality—unfinished edges and very flimsy—and I requested a return, well within the 30-day policy. After much back and forth, customer service offered only 15% refund and 75% store credit while letting me keep the item. Completely unacceptable and a very disappointing experience.

No contact whatsoever,no email confirmation,tried several times to get a hold of them, via email, message. Charged to my credit card right away, cheaply made,no tag description of what they're made out of,two weeks later they arrive,never gave me my discount. Lesson learned never buy off of social media.

This company claims to be Canadian and selling Canadian-made products. Not the case -- they are cheaply made, inaccurately sized, and only superficially resemble the photos and descriptions on the website. I ordered a swimsuit which was several sizes too small and looked nothing like the item on the website, so I contacted the company with detailed photos. I was told I could return the item by paying $20 for a shipping label, AND paying my own postage, and I would then receive a 15% return. When I pushed back, I was then told I could not return swimsuits "for hygiene reasons" even though the webpage where this item was featured promised a 100% money back guarantee, and I had not tried it on (it was sized to fit a prepubescent child). At that point, I opened a dispute with PayPal, and they immediately changed their tune. I received several emails begging me to close out the dispute and promising me a 100% refund to be processed instantly. Against my better judgement (and after letting them sweat for a few days), I did close out the dispute, and was told I would receive my refund within 5-7 business days. We're now on 9 days and -- surprise! -- nothing. This company is a blatant scam, and I hope my experience warns other consumers to stay far, far away.

I ordered 2 pairs of pants that looked really cute online. I ordered a size up so they'd be loose. They were crazy tight and the material was like an umbrella. The 2 pairs cost $116. I asked to return for refund and they counter-offered that I keep the pants and they'll give me around $29. I said I have no use and will send the pants back for full refund. The highest they can said they can offer is 60% back. So I still lose quite a bit of money. They say it's bc they lose money on the shipping (yet offered to ship me another pair). It's brutal. I've been arguing with them for a week just to get my money. I don't want to keep the pants even though they keep offering me to. You'd think with all the people they are doing this to, they could refund me fully.

Ordered 1 bathing suit and they automatically charged my card for 2. Emailed telling them I didn’t want the 2nd suit. Was told it was too late and I could send it back once it arrived. Both suits came but they were not the suits I ordered and were not the correct size. Upon trying to return the suits I was told it was international shipping and it would cost me $20.00. No shipping label. Went to try and send them back but it was China and it was going to cost me $275.00 This company is a total scam. Do not order anything from them.

I saw shoes on Facebook and since I saw they were in Toronto (even looked up their store online), I thought they were legit.
The shoes arrived in bubble wrap, no box, as when I used to order on Chinese websites… a little suspicious.
The shoes are okay, but I don’t think they are top quality.
Also, my credit card was defrauded a very short time after the transaction.
Coincidence?

I’m very disappointed with my experience with Clark & Campbell.

I ordered a pair of sandals after seeing an ad on Facebook. What I received came from China and looked nothing like the photos shown on their website. The quality is extremely poor — thin, flimsy, and badly made.

After contacting customer service to request a return, I was told I had to pay for international shipping just to send the product back. No prepaid label, no clear instructions, and the process is slow and frustrating.

I later discovered the same sandals being sold on other platforms at a fraction of the cost, which makes this feel even more like a scam.

I do not recommend this company. The ads are misleading, the quality is poor, and the return policy is made to discourage refunds.

Horrible quality. Customer service lies to you. It is not based out of Toronto (as the site says), and it is the worst piece of clothing I have ever ordered. DO NOT order!

It's been 5 weeks with no delivery. Do not buy from here, full scam.

Expensive price with rhe product material. its a very cheap material. Do not buy this product. You will regret. I just got my order today, 2 sandals, i paid 100& and iam very disapointed. I wasted my money. I almost throw thwm in the garbage. I don't like returning thinghs that i shop online.

Ordered two swimsuits July 4/25 and after several weeks, received one substitution and no other suit. Sent email to complain only to get a reply to send the item back by paying $20.00 first. Said I wanted a full refund. Response was to pay $20.00 or keep the substituted item and get a 15% discount! Said I wanted a full refund and a shipping label, at their expense. 2nd offer was a 25pound refund! This is Canada, why the British pound currency? Why did my CC charge go to Amsterdam, NL and the substituted item ship from China, if this is a Toronto company? This is fraud! Be aware of this fake online shop. Clarke & Campbell Toronto

BEWARE
I placed an order 3 weeks before an event expecting the items to arrive in time for the event. A week before the event I sent an email and received an apology for the delay. The items finally arrived 2 weeks late. I wasn't expecting great quality given the price, but the quality was disappointing . They also did not fit - 2 mediums were way too big in add places and one medium was too small in add places.) DO NOT BELIEVE THEIR RETURN POLICY. I am currently trying to initiate a return but keep getting stall tactics... even though I am specifically requesting a refund. Each email is met with stall tactics..."keep them and we will send new sizes", then "keep them and we will refund you 15%". The latest is "how about 25%?" I simply want to return them for a refund but have yet been given instructions to do so.
They are clearly NOT Toronto based.

This is a fraudulent company. Highly inferior polyester products pictured and priced as if they are linen or cotton. Products are cheaply made synthetics from China. They advertise a 30 day full return, but use multiple delaying tactics and will not provide a return label. They finally insist you return at your cost to a personal address in China. Without a tracking number who knows that it will ever be acknowledged as returned within the 30 day window. Only by engaging my online payment company was I able to get my refund. Have discovered through other Trustpilot complaints that this fraudster uses multiple similar websites across America and Europe, all with similar complaints about the fraudulence.