Excellent and high quality customer service at the Ilford branch, which is very rare now. Hema, Tanya and the Manager were attentive, very friendly and had fantastic product knowledge. They made me fe... Toon meer
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Sahar at the Ilford store was friendly, welcoming and very understanding. Whilst measuring my feet, Sahar took time to get to know me & my Aunty. She helped us pick out some velcro plimsolls,... Toon meer
Dillon and Amrit ( I hope that's name of the person who served me) from ilford branch was very kind and humble.I went to ilford shop specifically to order one of sandal which was not available on webs... Toon meer
Nawfal, our store attendant was incredible. He managed the entire store and although it was stressful, he kept calm and was smiling even with the customers who seemed quite frustrating. The only thing... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
116 High Road, IG1 1BY, Ilford, London, Verenigd Koninkrijk
- 02085530547
4,7
Uitstekend
55 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Yeneet in Ilford store it was so nice…
Yeneet in Ilford store it was so nice and helpful, I will go back for sure !
25 juli 2024
Review zonder uitnodiging
I am really happy with the service I…
I am really happy with the service I came just to look and return a bag to a different shop. Amrit listened to my problem and was helping me find a sandal I got a few years ago. We ordered that shoe and she started showing me bags too. I bought 2! Thank you to Amrit in ilford. Very good girl
12 juli 2024
Review zonder uitnodiging
Amrit at 5521 Ilford store was…
Amrit at 5521 Ilford store was brilliant today. Personable, friendly, professional and unflappable. Sorted out my order/exchange and multitasked training a staff member as well! Deserves to go far in your organisation.
12 juli 2024
Review zonder uitnodiging
Great buying experience
Yanett from the Ilford branch was most welcoming and very polite. Customer service was impeccable and she was lovely to talk to. Will definitely be back. Thank you for your help today Yanett. I recommend to see her if you want customer service.
28 juni 2024
Review zonder uitnodiging
Yanett was so helpful during my…
Yanett was so helpful during my shopping; she made the shopping experience smooth.
9 juni 2024
Review zonder uitnodiging
Amazing Sahar at Ilford!
Sahar at the Ilford store was friendly, welcoming and very understanding.
Whilst measuring my feet, Sahar took time to get to know me & my Aunty.
She helped us pick out some velcro plimsolls, sandals and a handbag for my grandma.
I loved the service I received and look forward to my next visit and seeing the new collection.
27 mei 2024
Review zonder uitnodiging
Great customer care from Sahar
27 mei 2024
Review zonder uitnodiging
Dillon and Amrit AMAZING staff
Dillon and Amrit ( I hope that's name of the person who served me) from ilford branch was very kind and humble.I went to ilford shop specifically to order one of sandal which was not available on website. However, when I reached shop shutter was already down due to closing time. However, I look through the glass and asked staff that if they can just help me to know whether they have that particular sandal so I can come back another day. Dillon lifted the shutter and ask how can he help upon explaining to him that I came from far just to check the product availability, Amrit decided to help me out and placed my order same time. These both staff helped me out beyond their paid working hours! Not just I love my clarks shoes but now these particular staff is my favourite too.
10 mei 2024
Review zonder uitnodiging
Wonderfully helpful
Ask for Yanett, she helped me find the best proper shoes for my brother.
24 april 2024
Review zonder uitnodiging
The sales lady was very friendly and…
The sales lady was very friendly and helpful her name was Amrit. She made my shopping experience very easy .
3 mei 2024
Review zonder uitnodiging
First shoes for son
I took my son to buy his first pair on shoes! Aman was soo helpful greeted us with a smile and helped me choose the best size for my son.
As we all know buying shoes for little feet can be tricky but nothing was too much for Aman very patient and great advice given
17 april 2024
Review zonder uitnodiging
Feedback about Mahtab Ilford
Visited the Ilford branch, on Sunday and I was served by young man Mahtab. He served me and my kids as we purchased 3 pairs in total with shoecare products. The best service I’ve ever received, he made sure to show different styles to the kids and me, and he was a friendly chap too. If you go to ilford you need to be served by this lad. 100 STARS*******
14 april 2024
Review zonder uitnodiging
Great service!
Great service, friendly and helpful!
Yanett at the Ilford branch was very helpful and patient at measuring my twins feet and helping me to order the right shoes for them.
24 maart 2024
Review zonder uitnodiging
Great service
The great service received from Sahar, Assistant No.80 at Ilford, Essex Branch. She went over and above to meet my needs.
13 maart 2024
Review zonder uitnodiging
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