We were blown away by the service in Newark Clarks today. We were served by Lorna, and she is incredible. My little boy has a diagnosis of cerebral palsy and wears a splint on one leg/fo... Toon meer
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I visited the Newark Clarks branch and the staff were wonderful (as always). Everytime my children need their feet measuring I always come to this store as everyone who has helped us has been great. T... Toon meer
We made an appointment online, turned up and was greeted with a smile and on time. Darna was extremely attentive and speedy, she measured my daughter’s feet then gathered a selection available in he... Toon meer
Went into the store on 11/08/2024 Great service received from Libby, she was very patient helping my two children get fitted for school shoes. Really lovely, helpful and friendly service received, al... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
9-11 St Marks Lane, NG24 1XS, Newark, Nottinghamshire, Verenigd Koninkrijk
- 01636703614
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great service from Gracie and Libby at Newark
Visited the Newark store today and were served by the wonderful Gracie and Libby. One was training and the other supporting. Very knowledgeable and attentive. My son tried on 2 different sizes to be sure of comfort and fit. Left the store with a pair of school shoes and some inner soles. Very pleased with the experience.
I went into the newark store with my 3…
I went into the newark store with my 3 kids and lorna made it a very smooth experience. She was really good with my little girl who was nervous about having her feet measured. She was very friendly and knowledgeable. Fantastic experience, shop floor was very busy but everything was managed well and under control.
Absolutely fantastic as always
Absolutely fantastic as always! We come back to this particular store year on year for school shoes. Libby was brilliant, friendly, knowledgeable and showed real kindness and understanding to our two children when fitting their shoes and selecting them. Both Libby and the manager were accommodating when applying the Blue Light discount when we queried. We will be back next year!
Friendly and helpful
I went to Clarks in Newark on 10th June and was welcomed and served by Libby and Kerry. They were friendly and helpful, without being pushy. I'm very pleased with my purchase.
This team care!
Lorna and the team at Newark Store were amazing! I took my boys to get their feet measured and they were brilliant with them, really great to see staff that care about their customers. I also purchased some shoes for a wedding for myself and was told everything I needed to know about how to care for them, with Darna walking me through all the shoe care extras that were available. I will definitely be returning, well done Lorna and the team, thank you for making us feel so welcome in your store.
Excellent attention to detail.
Bought my granddaughter some new shoes from Clark’s Newark today. Libby was most helpful and took Amelia under her wing to make her feel at ease as she was a little upset. Excellent client facing skills and eventually found us a pair of patent shoes that fitted perfectly. Well done Libby, a credit to the company , showing how sales should be conducted. Thank you.
Visited the Newark store today with my…
Visited the Newark store today with my daughter and we’re served by Libby who was exceptionally helpful and friendly making sure we got exactly what we needed! This is our fourth visit to the Newark store and have never once left disappointed - staff here are a credit to the Company !
Customer review
Libby was very helpful and helped our 5 year old daughter to choice a nice pair of well fitted school shoes. Overall very happy with our purchase.
Excellent customer service
Popped in today to pick up some shoes for our 10yo. Libby was super welcoming and helpful and made our 10yo feel at ease. Excellent customer service
Because I finally got the sandals I…
Because I finally got the sandals I have wanted for ages in navy, yea!!
Kerry was very kind and helped me find…
Kerry was very kind and helped me find a perfect pair of boots for my daughter. Thank you
Demanding young dinosaur fan
Went in to buy some new school shoes for my son in Newark store. Served by Libby who did an amazing job with a very demanding young customer. He loves his new Dinosaur shoes and is showing everyone. Many thanks see you all again soon!
A pleasure to visit this store
We received a warm welcome on entering the store. My husband was looking for some smart brogues plus a casual pair shoes. The ladies serving us quickly identified exactly what was required. The store was clean & well presented.
Libby was fantastic with our 3yo who…
Libby was fantastic with our 3yo who had limited attention span and playing with a Peppa pig phone at the same time!
She was super patient, very approachable and the store set up was great for little ones with colouring pages, crayons and toys.
Lorna was really helpful
Lorna was really helpful - I had no idea exactly what I was looking for but she sorted me right out. Thank you!
Friendly and helpfull
Friendly and very helpful lady who measured my toddlers feet this morning. Thank you so much for your help. Both ladies where polite members of staff. Blue light card came in handy for discount too so im glad i asked. Will go again to the store
Newark being amazing with toddlers shoes
I took my 18 month old into the Newark branch to have her feet measured and look for winter boots. The team were immediately welcoming and Kerry helped us straight away. She was fabulous with my little one and also helped me with information about protecting patent boots which I had never had before. Lovely shop and lovely experience as usual.
Top staff
The staff member Chanel& Kerry were very happy to help, and offered brilliant advice
We made an appointment online
We made an appointment online, turned up and was greeted with a smile and on time. Darna was extremely attentive and speedy, she measured my daughter’s feet then gathered a selection available in her size which I thought was great rather than my daughter selecting ones she loved to be told none in stock.
Would definitely recommend
Anytime Lorna is on service, we get the best shoes
Lorna was very polite, helpful and very attentive to our child’s foot ware requirements.
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