Overall, the experience was very positive in terms of delivery time, offers, and special promotions. Clarks quality is legendary and this was not an exception. Even it may seem to be on the pricey sid... Toon meer
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Lees wat reviewers zeggen
I ordered shoes from Clark's website. The system showed me a certain date before I clicked "order", and I'm certain my billing address and shipping address were filled out correctly - two distinct ad... Toon meer
Bedrijf heeft geantwoord
Love Clark's! Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic. The website is easy to use with wonderful filters to... Toon meer
I’ve bought five pair of clerks within the last nine months one in the store for online unfortunately one of the pair was not made as well as the others and it’s the same pair that I have two other pa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
4,3
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The shoes are excellent
The shoes are excellent. The condition of the box they came in and the packaging leave a lot to be desired.
1 december 2025
Antwoord van Clarks USA
Hi Ernesto Somera,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I am delighted to hear that you loved the shoes you purchased from us!
Thank you again for sharing your experience and please accept my sincere apologies for any disappointment caused on this occasion -
The sales were great
The sales were great. Shipping was quick and efficient. We had no issues.
1 december 2025
Loved the shoes
Loved the shoes, sizing ran true to size. Arrived fast and packaged well. Good quality shoes and a good price, great sales. Had to return 2 pairs because of fit (too narrow for my feet) and the return was very smooth and representative was very helpful.
30 november 2025
I found shoes that fit.
30 november 2025
I don't understand why you don't carry…
I don't understand why you don't carry half sizes for size 10. Size 11's are to big.
1 december 2025
Antwoord van Clarks USA
Hi Teresa Roth,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Love it
Bought it for my father’s Christmas gift and he loved it. The material is soft and it fits well. The shipping was goo didn’t have to wait long to receive it.
29 november 2025
Great Shoes and Customer Service
I ordered a pair of boots that ended up being a size too large. The process was easy with the choice to exchange for the correct size. The replacement pair fit perfectly. They are very comfortable and stylish.
I also ordered dress shoes with a heel. They fit perfectly and are the most comfy dress shoes I ever owned.
30 november 2025
Love all the shoes that clarks made are…
Love all the shoes that clarks made are comfortable and nice good quality
30 november 2025
Exactly what I wanted
Exactly what I wanted, arrived quickly, perfect fit, great style,
29 november 2025
Exchanges/Returns
I wish to let you know that I’m a very disappointed consumer and former customer. The change for returning a product I was willing to try and intending to enjoy is one of the reasons I will not be a returning customer.
30 november 2025
Antwoord van Clarks USA
Hi Joan Dushane,
Thank you for taking the time to leave a review of your recent experience with our Customer Care Team and I am truly sorry that the service received did not meet the high standards we strive for.
We are keen to put this right promptly and would therefore kindly ask you to please use our contact form, via the link below, selecting escalation as your reason for contact.
https://www.clarks.com/contact-us
Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
Antwoord van Clarks USA
Hi Brenda Skinner,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused -
Nice shoes at a good price.
30 november 2025
Fantastic selection and great service.
As usual, shopping with Clark's was a delight. From the selection to the price, it was a delight to purchase from you again. Plus an easy to navigate and user friendly website that made it all so easy. And quick shipping too! Thanks Clark's!
30 november 2025
Shoes are very comfortable and somewhat…
Shoes are very comfortable and somewhat fashionable.
30 november 2025
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