Customer service was good, answered emails promptly. Ordered two large hanging lights, the packing was impeccable, took me nearly an hour to unpack one light it was so well packed. Would definitely... Toon meer
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Over 10 weeks to have goods delivered, when it finally arrived I almost cried at the poor quality of the lamp that I paid $375 for. Did not have Australian plug, shades were like Tuppaware, all round... Toon meer
The sink we ordered is just spectacular. It is of high quality and beautifully crafted. I did order during Chinese New Year and while that delayed things but it was well worth the wait. Clearhalo kept... Toon meer
I ordered a Tiffany style stained glass hanging lamp called Rhombus from Clearhalo overseas and while it took some time to arrive in the US, it was definitely worth the wait. It was carefully wrapped... Toon meer
Bedrijfsgegevens
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Online store providing lighting and wall art.
Contactgegevens
Verenigd Koninkrijk
- clearhalo.com
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This was my second purchase and I have…
This was my second purchase and I have been very happy both times. They have a great selection of lights . They are very responsive, both on the live chat and by e-mail. The delivery was within shipping time frame and sent by couriers who gave me a two hour slot on the day. They certainly make sure there's no damage in transit - plus the boxes I have never seen so much bubble wrap in my life! The chandelier look beautiful and I am very happy with the service
What an awesome and great service…
What an awesome and great service provided by Anna for making my shopping experience smooth. Definitely recommend Clearhalo to all!!
Really great experience- I had to make…
Really great experience- I had to make a change to my order and they handled it so well. The product, price and service were all great. Anna was particularly helpful
Very Shoddy product and Company
I ordered 2 identical light fixtures. When received, the correct fixture was damaged at production and the other fixture was the wrong size. Also, instructions were in Chinese and the only way to communicate with them is via email. They would not honor their return policy. I got burned with them.
Beautiful rugs
The 2 rugs I ordered are gorgeous! Exactly as pictured. I have ordered “3D” rugs from other vendors only to receive very dull colors. These a vivid and beautiful. Takes awhile to receive but I will definitely buy from Clearhalo again.
The rug I ordered is beautiful
The rug I ordered is beautiful. The colors are vibrant and it looks just as pictured. The back has a rubber gripping so it doesn’t slide around at all. Great rug, great service.
Good customer service :)
Excellent service got my lighting…
Excellent service got my lighting supplied for my gym highly recommended will use again
Came really fast and very well packed
Beautiful products that are truly…
Beautiful products that are truly unique. I’m not a fan of the standard off the shelf items and tend to go for an elegant, custom look. I found exactly what I was looking for with Clearhalo! Stunning, also responsive and helpful customer service!
I bought a chandelier and one of the…
I bought a chandelier and one of the crystal was broken so I emailed the customer service and they arranged a replacement straight away Customer service live chat handled my issue promptly!!
Thank you Anna
speedy delivery
speedy delivery, excellent quality product
A very wide selection of rugs and when I had a query a person answer online chat immediately and was able to answer my question satisfactorily.
The rugs I have purchased are just as seen on the website and appear to be very good quality.
I just bought another rug for living room
Can’t wait to have the rug delivered
Highly recommend Clearhalo Lights
Highly recommend Clearhalo Lights . I asked a question on their online chat really late at night and Anna replied! Great service and my purchase arrived really quick. Will definitely use them again.
After endless searching for new wall…
After endless searching for new wall lights I eventually found this company online.The price was reasonable so I placed an order for just one internal and one external light. They arrived promptly, were well packaged and I am very pleased with the quality. I will be most definitely ordering more.
Great Customer Service
I ordered a mural from Clearhalo, and was unhappy with what I received. Once I made a complaint, they went way over and beyond what I would've expected in order to fix my issue. They replaced the mural with one much better quality and even suggested they have slightly amended their standard procedure for making these. They contacted me multiple times to give me updates and ensure the problem would be fixed. This is the kind of customer service I would normally only hope for from the top-end most expensive retailers (and likely seldom receive). So what started out as a bad experience really couldn't be any better in the end.
Absolutely excellent service
Absolutely excellent service. Rug arrived one week before the website suggested. I had emailed to enquire about the company before I ordered - and spoke to an extremely helpful lady on the phone. The rug itself is just lovely, and exactly as shown. I highly recommend this company.
Iorder a lamp for a child and was very…
I order a lamp for a child and was very impressed it looks exactly like in the display it was beyond my expectation the packaging was fantastic there was no room for damage and most of all it arrive on time I would definitely recommend this company they did an amazing job thank you very much
Excellent customer service
Clear Halo has a beautiful and vast light selection, but most importantly outstanding customer service. I had a light fixture that was damaged upon transit and the team responded immediately and sent out another piece in a very timely fashion. They are super communicative with excellent service. I couldn't be happier with my purchases and their assistance!
Happy
The light fitting was packed very well which was great and there was good communication. Just that the postal service was a bit slow.
It’s Bright and Unique!
I was looking for something interesting in clustered lights.. then, I found these unique & lovely seagulls at Clearhalo!
I immediately, purchased and hoped they would soon arrive. They were delivered in good timing. The online communication is spot on and timely. I Love the lit seagull light, they look beautiful!! I’m so Happy with this purchase, I’m glad, I found you!!
Thank You, Clearhalo
Great customer service and no fuss refund processed within 24hrs.
Ordered/paid for a pendant online with live chat feature and Anna was very helpful, great customer service and fast response times. The next day unfortunately I had to cancel the order, after realising the fixture will be too small for our space. Emailed Clear Halo support and they responded within a day and refunded the money straight away no fuss/drama. Very smooth process and good experience.
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