Customer service was good, answered emails promptly. Ordered two large hanging lights, the packing was impeccable, took me nearly an hour to unpack one light it was so well packed. Would definitely... Toon meer
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Lees wat reviewers zeggen
Over 10 weeks to have goods delivered, when it finally arrived I almost cried at the poor quality of the lamp that I paid $375 for. Did not have Australian plug, shades were like Tuppaware, all round... Toon meer
The sink we ordered is just spectacular. It is of high quality and beautifully crafted. I did order during Chinese New Year and while that delayed things but it was well worth the wait. Clearhalo kept... Toon meer
I ordered a Tiffany style stained glass hanging lamp called Rhombus from Clearhalo overseas and while it took some time to arrive in the US, it was definitely worth the wait. It was carefully wrapped... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online store providing lighting and wall art.
Contactgegevens
Verenigd Koninkrijk
- clearhalo.com
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Cheap Chinese quality and dishonest return policy
Product quality was poor shipping time was way too long and return policy is bogus as product has to be shipped back to China for the “free“ return.
A second purchase of wall lights to add…
A second purchase of wall lights to add to our collection! Excellent value and product quality and promptly delivered - happy repeat customer.
Very well packed
We purchased online some really good…
We purchased online some really good outdoor lights for the garden and they came in very good time. We liked them so much we bought more lights for inside the house to complement them and again a good service. Well packaged and excellent delivery. These lights are beautiful and excellent quality - looking forward to hanging them in our new home
customer service we’re very helpful in letting me know about the delivery time and when I need the installation instructions have them emailed straight away
Would highly recommend this Clearhalo and will definitely buy from them again. I’d highly recommend shopping with them
Terrible quality, if it seems to good to be true...
I bought the "round flush light nordic style" after discussing with the shop and specifying a light colour temperature of 2700k.
When it arrived the product the body was full of random holes. When I reached out to clear halo they offered me 10% off.
This was not sufficient for me. They informed me that the light's housing was being used for other lights too and that this was intended which I did not consider my problem. After going back and forth they offered 50% off which I took and decided to mount the light in a narrow space where I would not see the holes as much.
After installation it turned out the light was nowhere near 2700k, it's closer to 8000k. So instead of a warm white it's blue.
All in all I recommend to stay away from Clearhalo. the prices seem attractive but the quality is so terrible that it's not usable.
EDIT: ultimately I did receive a full refund for the product which resolves the issue for me.
Clearhalo - Great Online Store!!
From Clearhalo I got a Modern Sink Porcelain oval-Shape, drop-in Sink. It arrived at the expected time in a super excellent packaging inside a wooden frame. Beautiful Porcelain Sink, light weight that perfectly fits the opening left by my previous old porcelain cast-metal sink. Thanks Clearhalo! Great Online Store!!
Excellent Service
The chandeliers (four) are excellent quality. Communicaton was second to none. I even changed the delivery address without any fuss. FIVE STAR PLUS.
Had quality concerns, company agreed to refund
I purchased two large light fixtures from this company, but had quality concerns. The shipment took a long time to arrive from China.
After leaving a negative review, and emails with their service department, the company did agree to issue a refund.
My electrician would not install the light, considering the wires to be undersized, and the mounting hardware insufficient to hold up the large fixture overhead.
Since my electrician was not available until shortly after the return window (30 days, unfortunately), the company did not initially agree to refund, but due to my circumstance, they did agree to refund, and I will give the company three stars for that.
I would recommend to take a good look at items you buy from this website, the fixtures I bought looked good, but the quality was questionable.
AWESOME SHOPPING EXPERIENCE!
I endorse using this site.
I ordered a massive mural for my dining room wall, it came very well packaged and in faster time then was originate predicted.
I had contacted Service when it got hung up in customs, they responded immediately, then went on to keep me updated on its progress right up until it arrived at my local station. This was very helpful in assuaging worry over your purchase, great tracking system.
Better work ethic that most companies!
I am very happy with my experience shopping with Clear Halo, I will be a future customer!
Impressive Service
I am a new customer with Clearhalo and had a great experience! My order came more quickly than expected, was superbly packed to ensure my fragile items would arrive undamaged, and when I emailed with a service question I received a timely response with all the information I needed to answer my question. They are professional, dependable, and reliable. I will not hesitate to order from them again. I highly recommend Clearhalo.com!
Great customer service with Clearhalo
Great customer service with Clearhalo
We had a great experience and received good tips and advice. The delivery was on time and the goods were all in perfect condition.
I’ve ordered chairs and round tables …
I’ve ordered chairs and round tables for my newly opening restaurants and they all are really nice for the price we got
Happy with quality of the items
Me han enviado la silla lo más pronto…
Me han enviado la silla lo más pronto posible.Todo llegó en perfecto estado ya que venía muy protegida.
Contenta con todo
Customer Service
I ordered a wall sconce for my bedroom to place above a mirror. The product was beautiful and the quality was superior. Unfortunately, the piece did not work above the mirror therefore had to return. Their Customer Service was above and beyond. Absolutely no problems and refund within 3 days!!!! All in all it was a win/win!!
I bought a molecular semi flush mount…
I bought a molecular semi flush mount from the Clearhalo site. They informed me when it would be delivered and they respected the date. I had full tracking. The quality of the light fixture is high. Even better than what showed on the pictures. They were quick and responsive to my questions. This is a serious company.
beautiful mural I bought very fast…
beautiful mural I bought very fast delivery.Easy to put on wall. Very well packed
Absolutely beautiful wall light…
Absolutely beautiful wall light excellent quality for the price i paid I needed 6 wall lights but thought I would order 1 to see how it looked , going to definitely order another 5
I brought a sofa bed
I brought a sofa bed, and it is of outstanding quality, as I had anticipated.
Will last me a lifetime, The online ordering process was fantastic, Many thanks
I ordered lights for my new house which…
I ordered lights for my new house which came very quickly and very well packed I was given tracking number for my orders to check the progress and very happy with overall customer service
Amazing quality and design
Amazing quality and design. I bought 2 rugs, one for my lounge and the other for my bedroom and the dimensions were perfect. They're lightweight and affordable but still look high end. Would definitely buy again from Clearhalo
Thank you Anna for the help
Be sure it is the product you want
The return address is in china and you will be responsible for the cost of return shipping as posted on their site.
I addended my review from 2 to 4 stars as they did work with me and refunded without having to ship the item back which would have cost more than the item cost. I also wanted to note that I did not have any quality issues but only opened one of the products as the color didn’t work for us.
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