click2book.ca Reviews 

1.865
•
TrustScore 2 uit 5

2,1

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Beoordeeld met 1 van de 5 sterren

booked a flight through them and was told my return flight was only standby, with no guarantee I’d have a seat. If economy wasn’t available, I could potentially have to pay $2,000–$3,000+ for an... Toon meer

Beoordeeld met 1 van de 5 sterren

Click2book is a big customer trap. They offer very interesting fares and then when comes home to complete the reservation, they tell you that unfortunately you can’t have that price. It’s gone higher.... Toon meer

Beoordeeld met 1 van de 5 sterren

I made a purchase of 2 tickets to Paris. They sent me the e-ticket. 5 dans from département, I'm checking direction with the Airlines. The return flight was not the same !!! They made a mistake on th... Toon meer

Beoordeeld met 3 van de 5 sterren

Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Toon meer

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2,1

Slecht

TrustScore 2 uit 5

2K reviews

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Heeft 27% van zijn negatieve reviews beantwoord

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2,1

Alle reviews

(1.865)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Fraude

Bonjour ,

Avec la même manière , j'ai trouver un billet a 929.98$ , je l'ai réserver j'ai remplit tout les infos et j'ai rentrer ma carte de crédit .
1 heure plus tard , une femme m'appelle avec un anglais incompréhensible ( indienne )
Elle m'avise que la compagnie a changer les prix pour ce vol et que je doit payer 400$ de plus pour le réserver .
Je demande d'annuler cette réservation et que je ne suis plus intéresser , la dame me dit que cela est pas possible et que il ne peuvent pas rembourser les frais , je lui demande de m'envoyer mon e-billet , elle esquive ma requête , et ignore ma demande , je vais vérifier mon compte bancaire il n'y as pas de transaction , elle me dit que la transaction va apparaitre dans 72 heures .
J'ai senti la fraude a ce moment la , elle m'envoie sous peut un message texte avec un code pour finaliser la transaction 1400$ , je raccroche immédiatement et j'ai bloquer ma carte j'ai avisé ma banque .

Ils ont continuer a m'harceler par appel et email.

faite attention ces des arnaqueurs évitez cette compagnie .

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fuyez cette compagnie

Après avoir réserver en ligne, on m'a téléphoné pour me dire que je devais payer 400$ de plus. J.ai demandé d'annuler la réservation et on m'as dit que c'était impossible et on a refusé de m'envoyer un courriel expliquant le tout,
J'ai annulé ma carte de crédit pour ne pas payer ces fraudeurs. C'est dommage que l'on peut pas mettre moins d'une étoile,

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Première réservation

Première réservation, la dame me dit que je peux changer la date de retour n'importe quand. Lorsque je je penses revenir plus tôt que prévu, ils me disent que c'est pas possible et que la personne avec qui j'ai fait affaire ne travaille plus là.
Ensuite pour revenir plus tôt il me charge full prix. De plus je leurs dit que j'ai 2 valises à mettre en soute et me charge le gros prix quand j'avais déjà payer pour mon retour avec l'autre réservation. Ensuite rendu à l'aéroport, la compagnie air transat me dit que je n'ai aucun bagages de réservé et que je dois payer 225 us pour emmener mes bagages.Je contacte clic2 book et me disent que leur système est en erreur ... me disent de payer les 225 us et qu'ils vont me rembourser. Depuis mon retour je demande mon remboursement avec preuves de paiements, mais c'est le silence radio.....

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience, je nai jamais vécue une situation aussi malhonnête. Après avoir réserver ils te font croire que le retour est en standby et que tu dois payer 1000$ de plus pour avoir ce vol et pour en rajouter ils te font croire que cest écrit lors de la réservation et quils ne te rembourseront pas, une vraie honte de prendre les gens pour des debiles. Le superviseur ma meme proposé un retour 4 semaines plus tard, pour le prix que javais payé,comme si nous pouvions prendre 6 semaines de vacances. La finalité, ma banque me soutien et ils nauront pas un sou de moi et face à cette mauvaise aventure le transporteur direct sera moins cher. Fuyez cette compagnie darnaqueur, vous ne ferez pas deconomie et vous vous eviterez un mal de tête !

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont book

Dont, DO NOT book with click2book! I decided to book a flight with them and I regret it so much, first off the price they show isnt real. They put it lower until you book . Then they call you back saying the return flight isn’t available anymore so you have to pick « another «  one but it’s way more expensive and nothing do to you jsut take it. Then I received my « tickets «  confirmation on email it seems legit… but it’s not ! 2 days before our trip I was checking our itinerary and I couldn’t log it with the reference number and all . So I called porter and they told me well there’s no such tickets under your name blabla… so I call click2book they say will call you back never did . So called back for refund. They told me 10 days… after a month I decided to call my bank and tell the police so please 🙏 don’t do this mistake. We lost our familiy Christmas vacation cause of them !

23 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam!!

Scam!!! They will ask you for more money and cancel your ticket.

Ticket number: XP768284

31 december 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Customer service was great

Customer service was great, good experience overall

2 januari 2026
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

NEVER NEVER trust the prices they…

NEVER NEVER trust the prices they advertise. I made a reservation to book a flight on Jetcost application, after the reservation I an email from Click2book site and made a reservation . 5 minutes after I receive a call from click2book agent claiming that the fare is no longer available. They offered a flight that are significantly more expensive— over double the original price.
This company is misleading and dishonest—avoid booking through them.

21 december 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Fraude

On book un trip pas cher depuis Jetcost, on réserve avec la CB, puis on reçoit un appel 5 minutes plus tard pour dire qu’il n’y a pas de place dans un des vols. On propose d’autres trips vraiment merdiques et avec des compagnies aériennes merdiques pour le double du prix et plus, sans possibilité d’annuler tout… c’est clairement de la fraude…

19 december 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Cher passager,

Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons tenté de retrouver votre réservation afin de résoudre ce problème. Malheureusement, nous n'avons pas pu trouver les informations correspondant à ce nom. Pourriez-vous donc prendre quelques minutes pour nous communiquer votre référence de réservation, l'adresse e-mail utilisée pour la réservation, votre numéro de téléphone ou le nom du passager ? Cela nous permettra de retrouver rapidement votre réservation et de résoudre ce problème.

Nous vous prions de nous excuser encore une fois pour la gêne occasionnée. Nous attendons votre réponse et nous mettrons tout en œuvre pour traiter votre demande au plus vite.

Cordialement,

Service Relations Clients

Beoordeeld met 1 van de 5 sterren

Attention ne traitez pas avec eux

Attention. Prix bas sur le site, vous entrez votre carte bancaire pour réserver, ils vous appellent ensuite pour vous forcer à payer plus cher car soit disant le billet n’est plus disponible. Ils ne vous laissent pas le choix car ils disent que ce n’est pas annulable. Attention ils ont vos numéros de carte bancaire ils font ce qu’ils veulent avec. Heureusement j’ai pu bloquer ma carte avant qu’ils prélèvent. Ne faites pas confiance à ce site qui utilise des pratiques de ventes forcées douteuses.

28 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

They have scamed my crédit card with…

They have scamed my crédit card with 6000 $, make my life misérable. I Will find you :)

19 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

attention ils vous facturent le double…

attention ils vous facturent le double apres avoir reservé , et argument par le non remboursable non echangeable .

19 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Cher passager,

Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons tenté de retrouver votre réservation afin de résoudre ce problème. Malheureusement, nous n'avons pas pu trouver les informations correspondant à ce nom. Pourriez-vous donc prendre quelques minutes pour nous communiquer votre référence de réservation, l'adresse e-mail utilisée pour la réservation, votre numéro de téléphone ou le nom du passager ? Cela nous permettra de retrouver rapidement votre réservation et de résoudre ce problème.

Nous vous prions de nous excuser encore une fois pour la gêne occasionnée. Nous attendons votre réponse et nous mettrons tout en œuvre pour traiter votre demande au plus vite.

Cordialement,
Service Relations Clients

Beoordeeld met 1 van de 5 sterren

Avoid this agency

Avoid this agency. Dishonest and not trustworthy

Très mauvaise expérience. Service trompeur et non fiable.
Je déconseille fortement cette agence.

17 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

ABSOLUTELY UNETHICAL.

ABSOLUTELY UNETHICAL.
Click2book sold me a ticket for $978, then called asking me to reply “I confirm” to an email — without telling me they had increased the price to $1890.
They still charged $360 without clear authorization.
This is manipulation and completely dishonest.
I had to contact my bank to dispute the charge.
Stay far away from this agency.

Here is my reservation Number
XP760408

15 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

une vrai arnaque

une vrai arnaque. On achete les billets a un prix X pour ensuite recevoir un appel nommant que les billets sont plus cher. Lorsqu'on demande d'annuler la transaction, on nous indique que nous sommes obligé d'accepter l'augmentation !!! Attention mon billet à 300 $ a été augmenté à 800$

15 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 3 van de 5 sterren

Pretty okay price

5 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

I book a flight on their website…

I book a flight on their website through jetcost to say that i have to pay 2853.66 cent. No tickets received. I call them to say that the return flight is not confirmed and that i should pay 700 extra per person to confirm the order. I stay online for over two hours, asking for a cancellation but all they were doing is actually pushing me to take the flight which was initially showed at 2853 to take it at 4200sh. Be careful when booking with them.

5 november 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

It really is a scam

First, I went on trustpilot to see if Click2book is legit, it seemed to be since there is a lot of comments, but nope, all are fakes, look at all the one star comments.
Here are the problems you will encounter (I quickly canceled my credit card as soon as they said my ticket isn't available, and they added: the first flight is confirmed and paid though. It was a lie, because nothing appeared in my credit card yet) :

I got a call within 10 mins to say the flight is not available, they want $1700 extra.
So you are given an attractive price for a flight ticket, but you need to cancel ASAP your credit card. The plane ticket does not include any luggage.
Also, they will lie about their name, their location, my husband finally talked to a supposed manager, and he finally said that SINCE our credit card was not charged (they tried, I cancelled it in time), he could not do anything else and hung up.

Now they want to answer to this post as if I had bought the plane ticket, always the same answer without investigating the issue. Not the way to go to appease me.

25 oktober 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.

Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Total scam !!!

Total scam! I booked my round-trip tickets on their website and received a confirmation email showing both my outbound and return flights. However, they later called me asking for additional information and told me that my return flight was no longer available.

They said I would now have to pay an extra $1,100 to keep my booking. When I asked for a refund, they claimed that my tickets were non-refundable. I refused to pay the extra amount, and as a result, I was left with one-way tickets only — for the same price I originally paid for a round trip.

There was no cooperation, no accountability, and terrible customer service throughout the process. This is completely unacceptable.

Avoid this company at all costs.

Do not book with them — you’ll regret it!

25 oktober 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.

Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Fraud Alert pls guys don’t use this app…

Fraud Alert pls guys don’t use this app they will trap you first after they over charge you more information all guys from Canada can contact me I can provide you proof my booking ref XP751908 is that one I E mail you but you guys didn’t reply on E mail through my bank I also apply for payment refund and I changed my debit card only only due to yours this action pls refund my 120$ pls and reply me on my E mail Carson William yours agent do wrong

21 oktober 2025
Review zonder uitnodiging
Logo click2book.ca

Antwoord van click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.

Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

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