Cloudy2Clear Windows - Crawley & Gatwick Reviews 

1.045
TrustScore 5 uit 5

4,8

7 Cedar Drive, RH13 9UF Southwater, England, GB


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Beoordeeld met 5 van de 5 sterren

Very pleased with the service & the double glazed units. The installers were quick, efficient, polite & respectful. The office handled my case & questions promptly & efficiently. This company was reco... Toon meer

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Beoordeeld met 5 van de 5 sterren

Friendly staff with good communication. Discussion of work needed was clear with good understanding of budget. Quick instillation with work area left clean and tidy. Happy to help with queries of... Toon meer

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Beoordeeld met 5 van de 5 sterren

Good customer service from quote to fitting. Glass soo clear that it feels like there isn't any window. Definitely will be using this company for my future window needs

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

From the initial phone call to the actual works carried out it was very good communication and the men that did the job were professional polite and very clean and tidy!. Highly recommend this compan... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Ramenleverancier
  2. Dubbelglaszetter
  3. Glasreparatieservice
  4. Slotenleverancier
  5. Vensterinstallateur
  6. Raambekledingwinkel

Geschreven door het bedrijf

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contactgegevens

  • 7 Cedar Drive, RH13 9UF, Southwater, England, Verenigd Koninkrijk

  • 08006121118

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.045)

1.817 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Remarkable

Remarkable. Very professional from quotation to completion of replacement of cloudy windows. Installers were a pleasure to work with. Highly recommended!

22 juni 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish, at modest cost. Both the young man who called to measure up, and his colleague who fitted a window unit and new handles to a French window, were efficient and friendly, and the job was completed very quickly. Full marks!

12 juni 2026
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Beoordeeld met 5 van de 5 sterren

Perfect service!

Having finally decided to replace a double glazed window which had failed and was all misted up, I was anxious about finding a reliable, cost effective company that could do it. I found Cloudy2Clear in my town’s local magazine which comes free through the letter box.
I contacted the company by phone to arrange for someone to have a look at the problem. From the minute I made contact to the day the window was actually replaced, I cannot fault the service I received. All the staff I dealt with was very friendly, courteous and efficient. They really know their products and they also explained very clearly the whole process for the replacement. They offered options for the type of glass replacement, one being slightly more expensive but they were not ‘pushy’ at all in trying to sell the latter. The installation was on time and I was kept informed by the installers when they would arrived. The replacement was very straight forward and quickly done with no mess whatsoever. I paid for the work at the price that had been quoted to me. All in all, I received perfect service and I would not hesistate to recommend this company.

12 juni 2026
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Beoordeeld met 3 van de 5 sterren

The end result is great

The end result is great - clear windows. However, I was not comfortable with the sales process, Tom visited to provide a quote, I explained that I would like to discuss with my husband, however, very subtle but I felt under pressure, I agreed to one of the three windows at the time and was offered a discount if I agreed to go ahead with the other two.
I did go ahead with the other two, however, the discount was not reflected on the invoice.
This was queried by the fitters (who were excellent), Tom rang and asked to speak with me - could I remind him of our conversation, apparently he meets with lots of customers and does not remember names/faces/windows etc - not really what I wanted to hear, from an allegedly family business.

10 juni 2026
Review zonder uitnodiging
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Thank you for your review and for choosing us to replace your windows. We’re pleased to hear that you’re happy with the end result and that our fitting team provided an excellent service.

We’re sorry to learn that you felt uncomfortable during the quotation process. We take this feedback seriously, as we do not operate a pressure-selling approach and always aim to give customers the time and information they need to make the right decision for their circumstances.

With regard to the discount, our understanding is that this was discussed and subsequently applied, but we’re sorry if there was any confusion during the process. As for the follow-up call, Tom was simply trying to clarify the details of your query and ensure that everything was resolved correctly. Meeting many customers each week, it is sometimes necessary to revisit the specifics of a particular job, but we appreciate how that may have come across.

Thank you again for your feedback. We’re delighted that you’re enjoying your clear new windows and appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very good service as always

Very good service as always, windows replaced with minimum fuss at a good price

9 juni 2026
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Beoordeeld met 5 van de 5 sterren

Replacement panes fitted very quickly…

Replacement panes fitted very quickly and efficiently. Window opening, closing and locking all adjusted so easier than before. New hinges fitted to another smaller window. Everyone very nice, polite and cheerful. Will definitely use again.

5 juni 2026
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Beoordeeld met 5 van de 5 sterren

Very pleased with the work

Very efficient and good communication about arrival.
They carried out the work as requested and at a very reasonable price .
We are very pleased with the result.

3 juni 2026
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Beoordeeld met 5 van de 5 sterren

customer care was good

customer care was good, explained clearly the procedure. Kept to time when appointments made for estimate and for work to be carried out. Tidy workers, and carried out the work with skill.

22 mei 2026
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Beoordeeld met 5 van de 5 sterren

Third time using Cloudy2Clear

Third time using Cloudy2Clear. Always been happy with their work. They replaced blown double glazed windows and replacement panes look good as new.

23 mei 2026
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Beoordeeld met 5 van de 5 sterren

They turned up on time and were really…

They turned up on time and were really polite and cleaned up as they went along - I did only have one pane of glass replaced and a loft window glass replaced - I was amazed at how quick it all was
They called before hand and I would recommend them and would use them again

22 mei 2026
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Beoordeeld met 5 van de 5 sterren

On time

On time, professional and polite

21 mei 2026
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Beoordeeld met 5 van de 5 sterren

Great job

Great job. Very quick turnaround on a large patio door. Very pleased.

22 mei 2026
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Beoordeeld met 4 van de 5 sterren

No fuss replacement of misty glass…

No fuss replacement of misty glass panel . Payment strait forward. Some concerns over arranging guarantee.

19 mei 2026
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Beoordeeld met 5 van de 5 sterren

Amazing from start to finish

Amazing from start to finish, 5* company.
Ben came out initially to give us a quote such a lovely guy then we had two guys do the job on the day all very professional, tidied up after themselves, informative, friendly, they did a perfect job.
We had the glass replaced in our lounge window, we would highly recommend and would definitely use cloudy2clear again. Thank you 😊

20 april 2026
Review zonder uitnodiging
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