Fast delivery, just one day my order arrived. I’m happy with the way the covers fit, good well made quality material. Mia from customer service was very helpful and pleasant
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Lees wat reviewers zeggen
Definitely like the fact I could buy a replacement set of covers, for my garden sofa. Unfortunately the quality wasn't of the standard we had before and they don't appear to be water prove. They were... Toon meer
Bedrijf heeft geantwoord
Extremely quick delivery in two days . Very well packed and helpful delivery man who was very friendly and as noticed we were elderly helped making sure the boxes were placed as near to door as possib... Toon meer
Hi I had a few problems at first but customer service was absolutely amazing. They sorted my problem out very fast and efficiently iam very happy with my order and their egg chairs are really lovely... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Did you buy your house because of the great garden, but never use it? Invest in a comfortable Club Rattan Garden set and finally enjoy your outdoor space! Surely, this will be the Summer of barbecue parties, endless lazy afternoons and a cocktail... or two. With our great selection of Garden Sets, Umbrellas, Barbecues and Rugs, you have found your one stop shop Outdoor Entertainment! We love living outside, so we make our premium quality rattan furniture comfortable and durable. The dimensions are generous and the cushions are thick and comfortable. Most of our furniture gets delivered to you fully assembled, but some need a little bit of "putting together". (This will earn you that cold drink though, wink, wink!) Don't forget to complement your new garden set with a fancy umbrella to give you enough shade on a sunny day. Add an outdoor rug too, to finish that ultimate outdoor living look.
Contactgegevens
No Showroom - Head Office - Harlow Enterprise Hub, GF10, CM20 2NQ, HARLOW, Verenigd Koninkrijk
- 0800 772 3766
- info@clubrattan.co.uk
- clubrattan.co.uk
4,4
Uitstekend
774 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
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Rattan covers orders
Good experience from ordering to delivery. Quality products however a bit more expensive but that could be for the quality.
24 september 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear R W,
Thank you very much for your feedback. We are pleased to hear that you had a good experience from ordering through to delivery and that you are satisfied with the quality of the products.
Please also accept our apologies for the late response to your review. We truly appreciate you taking the time to share your opinion with us.
Kind regards,
Club Rattan
Sick of being pestered to write a…
Sick of being pestered to write a review. You sold something, I bought it - end of.
I have been chased to provide a review so many times!
24 september 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Richard,
Thank you for your message and please accept our apologies for the inconvenience caused by the review reminders.
We are sorry that you did not feel able to review the whole experience. Your order was placed on 21 September and was dispatched on 24 September, so the delivery time was acceptable.
We are also sorry if you received too many messages asking for feedback. It is possible that these were sent automatically due to a system issue.
Thank you for your patience and understanding, and please accept our apologies for the late response to your comment.
Kind regards,
Club Rattan
Just need an umbrella cover now
Just need an umbrella cover now, which i can't see on your website ?
30 september 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Gerald,
Thank you very much for leaving a five-star review — we really appreciate it!
We can see that you’re a valued, regular customer, having placed multiple orders with us, and we’re grateful for your continued support. Please accept our apologies for not responding to your review sooner — we are just doing a bit of housekeeping today and catching up on older feedback.
If you still have questions, our customer service team is always happy to help via email.
Thank you again for your kind review and your loyalty.
Kind regards,
Club Rattan
Brilliant service and kept me updated.…
I found the service and communication really good cannot comment on the furniture yet as am planning it to go on our decking which is not complete.
25 september 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Heather,
Thank you very much for your kind review. We were delighted to hear that you were happy with our service and communication.
Since it’s been a little while, we hope that your decking is now complete and that your furniture is providing a perfect and enjoyable addition to your outdoor space.
Please also accept our apologies for the late response to your review — we’re just catching up on older feedback and truly appreciate you taking the time to share your thoughts.
Kind regards,
Club Rattan
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Adrian,
Thank you very much for your kind review. We’re delighted to hear that you were happy with our customer service.
Please also accept our apologies for the late response to your feedback — we’re just catching up on older reviews and truly appreciate you taking the time to share your thoughts.
Kind regards,
Club Rattan
Excellent Set very well made and lovely…
Excellent Set very well made and lovely thick cushions
27 augustus 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Dawn,
Thank you very much for your wonderful review. We’re delighted to hear that you are pleased with the set, especially the quality and the thick cushions.
Please also accept our apologies for the late response to your feedback — we’re just catching up on older reviews and truly appreciate you taking the time to share your thoughts.
Kind regards,
Club Rattan
Brilliant customer service
Brilliant customer service, quick to respond and our new garden furniture set is the perfect addition to our garden!! Would 100% recommend and use again.
8 september 2025
Review zonder uitnodiging
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Matt,
Thank you very much for your fantastic review. We are delighted to hear that you are happy with the service and that your new garden furniture set is the perfect addition to your garden.
Although it’s been some time since you left your review, we wanted to take the opportunity to thank you for your kind feedback — it is really important to us to acknowledge every comment, no matter how old.
We truly appreciate your support and recommendation.
Kind regards,
Club Rattan
Excellent service
Excellent service, arrived within the timeframe given. Great quality and very thick comfy cushions
28 augustus 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Mrs Dyet,
Thank you very much for your kind review. We’re delighted to hear that you are happy with the service, delivery timeframe, and the quality of your furniture, including the thick and comfy cushions.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
Kind regards,
Club Rattan
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Mrs Hale,
Thank you very much for your kind review. We’re delighted to hear that you were pleased with our quick service.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
Kind regards,
Club Rattan
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Ann,
Thank you very much for your kind review. We’re delighted to hear that you are happy with the quick delivery and the quality of the rattan.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
Kind regards,
Club Rattan
Great customer service
Great customer service they went above and beyond in helping us with a damaged table that had nail Polish tipped over it.
They supplied the new parts needed to fix the damage free of charge.
Thanks again 😃 😊
28 augustus 2025
Review zonder uitnodiging
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Rene,
Thank you very much for your wonderful review. We’re delighted to hear that you were pleased with our customer service and that the replacement parts resolved the issue with your table.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
We truly appreciate your support.
Kind regards,
Club Rattan
It came on time and was easy toput…
It came on time and was easy toput together cushions very thick and comfortable looks just like pictures and table is great as can be used for coffee or table to eat your meal on
25 juli 2025
Good value for money garden furnature
Good value for money garden furnature, all delivered well packed for protection.
Looks great with nice thick cushions for comfort.
27 juli 2025
Great initial service and fast…
Great initial service and fast delivery.
Delivery guys wete friendly and efficient.
The only reason it hasn't got 5 stars was thay I had to chase for delivery as I had missed one call from them and then they cancelled the order.
No bother though as the order was then delivered the week after.
The product looks to be as expected but we've only just started using it, so I can't comment on longevity.
Overall a great experience.
26 juli 2025
Nearly 4 weeks from paying to receiving…
Nearly 4 weeks from paying to receiving my furniture. And no one telling me what’s going on. I’ve emailed three times and been fobbed of.
30 juli 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Customer ,
I’d like to clarify that your order was placed as a pre-order, which means the item was not in stock at the time of purchase. The estimated delivery timeframe was longer than for in-stock products, as the furniture is being produced and shipped directly from our supplier. We are sorry to hear that you are not satisfied, and we truly regret any inconvenience this has caused.
Kind regards,
Club Rattan
Goods delivered in good condition
Goods delivered in good condition. Handyman put it together with ease and said how well made it is.
29 juli 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Linda,
Thank you so much for letting us know your furniture has arrived safely. We’re delighted to hear that everything was delivered in good condition, and that your handyman found it easy to assemble and well made.
At Club Rattan, we always strive to provide both quality products and a smooth experience, so it’s wonderful to know you’re happy with your purchase.
We hope you enjoy your new furniture for many years to come, and please don’t hesitate to get in touch if you ever need anything further.
Warm regards,
The Club Rattan Team
Found just what we wanted for our…
Found just what we wanted for our daughters garden Angelina was so friendly and helpful and made the buying simple would definitely recommend
29 juli 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Mrs Jarvis,
Thank you very much for your lovely review. We’re delighted to hear that you found exactly what you wanted for your daughter’s garden and that Angelina was able to make the buying process simple and enjoyable.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
With another season just around the corner, we hope the garden set brings much enjoyment in the warmer months ahead!
Kind regards,
Club Rattan
Harmony recliner chairs
Harmony recliner chairs
These chairs were easy to build the are good quality and very comfortable
The lady at Club Rattan was so helpful and polite nothing was too much trouble they were order and delivered in good time
28 juli 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Sheppard,
Thank you very much for your kind review. We’re delighted to hear that you are happy with your Harmony recliner chairs, their quality, and comfort, and that our team was able to assist you effectively.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
With another season just around the corner, we hope you’ll continue to enjoy your chairs in the warmer months ahead!
Kind regards,
Club Rattan
Well made,designed and packaged…
Well made,designed and packaged product.Took little time to figure out how the corner unit fits together.However when placed together formed lovely 5 seater outdoor sofa.Little cramped for 5 adults but comfortable with great cushions provided.
27 juli 2025
Antwoord van Club Rattan - Furniture for Outdoor Living
Dear Stephen,
Thank you very much for your detailed review. We’re delighted to hear that you are pleased with the design, quality, and packaging of your outdoor sofa, and that it has become a comfortable addition to your garden.
Although your review was left some time ago, we wanted to take the opportunity to thank you for sharing your feedback — it’s very important to us to acknowledge every comment.
With another season just around the corner, we hope you’ll enjoy your 5-seater even more in the warmer months ahead!
Kind regards,
Club Rattan
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