After a lot of shopping around about 4 years ago now for some garden furniture. Which came with endless delays, and cancellations. Along with finally having my order delivered, it was actually too com... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic furniture at a great price. So happy we chose the Cambridge Range Large Modular Sofa set plus two extra arm chairs in rustic grey. Bit of a faff assembling the arm chairs but that is a minor... Toon meer
Communication was very poor driver called hung up tried calling back then didn’t answer the map wasn’t updated so I couldn’t track him then he was abrupt and just dumped everything off shame because t... Toon meer
First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Rattanpark Garden Furniture
Contactgegevens
Unit G1,Fleets Corner Business Park, Poole, BH17 0LA, Dorset, Verenigd Koninkrijk
- rattanpark@gmail.com
- rattanpark.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Communication was very poor driver…
Communication was very poor driver called hung up tried calling back then didn’t answer the map wasn’t updated so I couldn’t track him then he was abrupt and just dumped everything off shame because the actual furniture is stunning
After a lot of shopping around about 4…
After a lot of shopping around about 4 years ago now for some garden furniture. Which came with endless delays, and cancellations. Along with finally having my order delivered, it was actually too completely different sofa sets, which was supposed to be to complete a corner sofa.. that obviously got returned. Then I found a rattan Park.. such amazing quality and service. It’s still good as new today..The added bonus was that I needed a cover for it since I’ve moved House, and no longer had my pergola . I was so happy to find that you still sell that same Cambridge garden set.. so I knew that the cover would be perfect. So once again, from ordering to delivery, and obviously the product itself. Outstanding yet again.. I could not recommend rotten Park more.
Rattan sun lounger and side table
We ordered a rattan sun lounger and side table and were very happy with our purchase. The delivery was efficient, and both items met our expectations. Great service and good quality products.
Fantastic furniture at a great price
Fantastic furniture at a great price. So happy we chose the Cambridge Range Large Modular Sofa set plus two extra arm chairs in rustic grey. Bit of a faff assembling the arm chairs but that is a minor quibble. Highly recommended.
First class service
First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance that order would be dealt with as a priority. It was - received within 1 week.
Fantastic garden furniture …
After weeks of researching and visiting stores, we chose Rattan Park and couldn't be happier with our decision. Although we were initially hesitant about buying garden furniture online without seeing it in person, the whole experience was excellent—from the prompt customer service to the fantastic delivery by TWA Logistics.
The Cambridge corner set with armchairs exceeded our expectations. The quality is outstanding, the cushions are incredibly comfortable, and the colour is even more beautiful than in the photos. We are absolutely delighted with our purchase and would highly recommend Rattan Park to anyone looking for high-quality garden furniture.
Rattanpark Corner Garden Sofa Set
Excellent Furniture. This is the 3rd Garden Sofa Set our family has purchased from them. Fantastic customer service. Kept fully updated with progress and was delivered on time and on the day we requested. Would highly recommend Rattanpark.
Customer service
Excellent customer service from the…
Excellent customer service from the seller.
We had a small issue with the delivery initially, but this was nothing to do with the seller and was an issue with their shipping company. Daniel at Rattan Park was very helpful and sorted everything out for me, going above and beyond to make sure we had everything and even allowing us to buy an additional chair outside of the package to make our furniture perfect for our needs. I cannot fault us attention to his customer needs and its so refreshing to actually to deal with a real person, who actually cares.
The furniture is of a very high quality, we will definitely be using Rattan park for our furniture going forward.
Thank you for everything you did for us Daniel..!!
Purchased on May 1st. Arrived 2 June and worth the wait.
Great furniture and worth the wait.
I purchased my order in 1 May hoping for an arrival in 3-5 days as advertised.
Only on receipt of the invoice did I realise that it was a pre order and I was told its arrival was the end of the month.
It arrived on 2 June. This was frustrating, especially with all the great weather we had in the last couple of weeks in May. The furniture finally arrived at the warehouse. The delivery company were fantastic and kept me informed of progress and their tracking system is excellent.
The guy who actually delivered the patio furniture was so helpful and couldn’t have been any better.
The patio furniture itself was worth the wait. First impressions are it looks good, decent quality and very comfortable. Now all we need is the weather.
RattanPark really care about their products, their customers, and their reputation.
It was frustrating to have to wait but worth it when the patio furniture finally arrived.
I would have given Rattan Park 5 stars had delivery not been delayed.
Talia corner set with two chairs
Ordered a talia corner set with two chairs and it’s the perfect size. It’s not the quality of my Nova suite but also didn’t cost as much so🤷♀️. Only time will tell how it measures up. I ordered the covers which when I tried them fit really well so hopefully they will protect the furniture.
Excellent customer service from both…
Excellent customer service from both the seller and delivery company. When I had trouble with my online purchase, the gentleman I spoke with at Rattan Park was very helpful and reserved me a set of furniture which was delivered promptly. Furniture seems good quality and easy to assemble. You actually got to speak with real people!
I honestly can’t fault this company
I honestly can’t fault this company. From start to finish they were amazing! They really give you excellent customer service. Any questions and they’re on the phone.
That’s just the start. The quality of the furniture is fantastic. Even the furniture covers are such good quality. It really surpassed my expectations all round.
If you’re wanting excellent furniture, service and delivery, choose Rattan Park. I would definitely buy from them in the future. Now I can enjoy the summer in the garden. Thank you so much!
Quick delivery.
Quick delivery.
Driver very helpful
Corresponding with company by email. Had a quick outcome
Excellent
Excellent. Top of list for service, prise, FREE delivery and the quality is there too. Nice people to deal with.
The delivery worked well
The delivery worked well, product arrived well packaged and a limited amount of fairly simple assembly was required. My concern was that the cushions would be cheap and uncomfortable but I was pleasantly surprised that they are as described. Set looks good and no issues. I feel it was very good value for money.
The furniture is really lovely and great customer service
The furniture is really lovely. Excellent quality and very comfy. I contacted the company as one of the covers has a small pull in it upon opening. Daniel from customer services sent not just 1 but 2 spare covers out straight away. Fantastic customer services. The furniture has transformed our garden just in time for the lovely sunny weather.

Antwoord van Rattanpark Furniture
Excellent quality and Service
The quality of the furniture is excellent. I bought my high bar set 3 years ago and it looks as good as new. Daniel’s Customer Service was speedy and he has resolved my issue (not manufacturing fault but of our own making) speedily and efficiently. My replacement has arrived within 3 days. Im delighted. The sun has also come out so thats a bonus.

Antwoord van Rattanpark Furniture
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







