Rattanpark Furniture Reviews 

1.267
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered my corner sofa set on Saturday received it on Wednesday delighted with the very fast delivery. Absolutely delighted when we unpacked it. It is beautiful so comfortable and looks fantastic.... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been really happy with our garden furniture set ordered from rattanpark furniture a few years ago and as the covers were starting to wear, ordered some new ones. I unfortunately ordered the wr... Toon meer

Beoordeeld met 5 van de 5 sterren

What a fantastic service this company provides. Not only is the sofa absolutely stunning and incredibly comfortable with thick cushions, but when I experienced an issue with a damaged order, they coul... Toon meer

Beoordeeld met 5 van de 5 sterren

The service from Dan was brilliant, he kept in touch, delivery was exactly as planned and the furniture is great quality and very sturdy

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Tuinmeubelwinkel

Geschreven door het bedrijf

Rattanpark Garden Furniture


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(1.267)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent customer service from the…

Excellent customer service from the seller.

We had a small issue with the delivery initially, but this was nothing to do with the seller and was an issue with their shipping company. Daniel at Rattan Park was very helpful and sorted everything out for me, going above and beyond to make sure we had everything and even allowing us to buy an additional chair outside of the package to make our furniture perfect for our needs. I cannot fault us attention to his customer needs and its so refreshing to actually to deal with a real person, who actually cares.

The furniture is of a very high quality, we will definitely be using Rattan park for our furniture going forward.

Thank you for everything you did for us Daniel..!!

31 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Purchased on May 1st. Arrived 2 June and worth the wait.

Great furniture and worth the wait.
I purchased my order in 1 May hoping for an arrival in 3-5 days as advertised.
Only on receipt of the invoice did I realise that it was a pre order and I was told its arrival was the end of the month.
It arrived on 2 June. This was frustrating, especially with all the great weather we had in the last couple of weeks in May. The furniture finally arrived at the warehouse. The delivery company were fantastic and kept me informed of progress and their tracking system is excellent.
The guy who actually delivered the patio furniture was so helpful and couldn’t have been any better.
The patio furniture itself was worth the wait. First impressions are it looks good, decent quality and very comfortable. Now all we need is the weather.
RattanPark really care about their products, their customers, and their reputation.
It was frustrating to have to wait but worth it when the patio furniture finally arrived.
I would have given Rattan Park 5 stars had delivery not been delayed.

1 mei 2026
Beoordeeld met 4 van de 5 sterren

Talia corner set with two chairs

Ordered a talia corner set with two chairs and it’s the perfect size. It’s not the quality of my Nova suite but also didn’t cost as much so🤷‍♀️. Only time will tell how it measures up. I ordered the covers which when I tried them fit really well so hopefully they will protect the furniture.

10 mei 2026
Beoordeeld met 5 van de 5 sterren

Excellent customer service from both…

Excellent customer service from both the seller and delivery company. When I had trouble with my online purchase, the gentleman I spoke with at Rattan Park was very helpful and reserved me a set of furniture which was delivered promptly. Furniture seems good quality and easy to assemble. You actually got to speak with real people!

28 april 2026
Beoordeeld met 5 van de 5 sterren

I honestly can’t fault this company

I honestly can’t fault this company. From start to finish they were amazing! They really give you excellent customer service. Any questions and they’re on the phone.

That’s just the start. The quality of the furniture is fantastic. Even the furniture covers are such good quality. It really surpassed my expectations all round.

If you’re wanting excellent furniture, service and delivery, choose Rattan Park. I would definitely buy from them in the future. Now I can enjoy the summer in the garden. Thank you so much!

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Top of list for service, prise, FREE delivery and the quality is there too. Nice people to deal with.

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The delivery worked well

The delivery worked well, product arrived well packaged and a limited amount of fairly simple assembly was required. My concern was that the cushions would be cheap and uncomfortable but I was pleasantly surprised that they are as described. Set looks good and no issues. I feel it was very good value for money.

18 april 2026
Beoordeeld met 5 van de 5 sterren

The furniture is really lovely and great customer service

The furniture is really lovely. Excellent quality and very comfy. I contacted the company as one of the covers has a small pull in it upon opening. Daniel from customer services sent not just 1 but 2 spare covers out straight away. Fantastic customer services. The furniture has transformed our garden just in time for the lovely sunny weather.

13 april 2026
Review zonder uitnodiging
Logo Rattanpark Furniture

Antwoord van Rattanpark Furniture

Thank you so much for your wonderful review on Trustpilot! We’re delighted to hear that you love the furniture and that it has transformed your garden. It’s also great to know that Daniel was able to assist you quickly and provide the level of service we always strive for. We truly appreciate your kind words and wish you many beautiful, sunny moments enjoying your garden!

Beoordeeld met 5 van de 5 sterren

Excellent quality and Service

The quality of the furniture is excellent. I bought my high bar set 3 years ago and it looks as good as new. Daniel’s Customer Service was speedy and he has resolved my issue (not manufacturing fault but of our own making) speedily and efficiently. My replacement has arrived within 3 days. Im delighted. The sun has also come out so thats a bonus.

21 april 2026
Review zonder uitnodiging
Logo Rattanpark Furniture

Antwoord van Rattanpark Furniture

Thank you very much for your kind review. We are delighted to hear that you are satisfied both with the quality of the furniture and with our customer service. It is very important to us that every issue is resolved quickly and with the utmost care. We wish you many more years of comfortable use and plenty of sunny days to enjoy it.

Beoordeeld met 5 van de 5 sterren

Good product Great Service

I purchased a set of patio furniture back in 2024. All delivered as planned at the time and enjoying the furniture. Friends of our have very similar furniture but paid a lot more. Reason for posting a review now is that I had an issue, of my own making, and made some enquiries to RattanPark. Instead of them advising me what to do they went and fixed the problem for me. In this day and age it’s great to see proper decent customer service. Credit where it’s due. Fair play and I’d highly recommend not just for a decent product but they’re obviously decent bunch of people too.

15 april 2026
Review zonder uitnodiging
Logo Rattanpark Furniture

Antwoord van Rattanpark Furniture

Thank you very much for your kind review and for taking the time to share your experience. We’re delighted to hear that your furniture is serving you well and that our customer service met your expectations. We always strive to support our customers in the best way possible, so feedback like yours means a great deal to us. Thank you for your trust and recommendation.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

We ordered garden furniture and covers from Rattan Park. Delivery was swift and we were kept updated. We ordered the wrong cover and Daniel could not have been more helpful in allowing us to change it and making sure we got the right cover to fit the set we had ordered. The furniture is fantastic, cushions are extremely thick and comfortable! Excellent communication and service, I would highly recommend Rattan Park.

17 april 2026
Review zonder uitnodiging
Logo Rattanpark Furniture

Antwoord van Rattanpark Furniture

Thank you very much for your kind review. We are delighted to hear that the delivery went smoothly and that the furniture and cushions met your expectations. We are also pleased that we could help you choose the correct cover for your set. Customer satisfaction is extremely important to us. Thank you for your trust and for recommending Rattan Park!

Beoordeeld met 5 van de 5 sterren

3rd purchase from rattanpark and as the…

3rd purchase from rattanpark and as the others, a simple transaction and fast delivery, all at a reasonable cost.

8 april 2026
Logo Rattanpark Furniture

Antwoord van Rattanpark Furniture

Thank you for your review and for your continued trust in shopping with Rattanpark online store. We’re delighted to hear that the transaction was smooth and the delivery met your expectations. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Good Quality Garden Storage Box

I ordered a garden storage box on 8th April and received it on 10th April.....
Super quick delivery the quality is amazing and it was really easy to assemble. Would definitely recommend.

8 april 2026
Beoordeeld met 5 van de 5 sterren

Fantastic!

Fantastic customer service and very speedy delivery. Furnitures of a high quality and extremely well packed. Easy assembly, comfortable and look absolutely amazing.

7 april 2026

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