Horrible experience! I rent cars all the time, but Club Car Rental is a total ripoff! The process started off shaky with the unorganized virtual check-in. The first agent made me buy insurance coverag... Toon meer
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Muy buena experiencia. El proceso que me brindó Alejandro fue rápido, el personal fue amable y me explicó todo claramente desde el principio. El carro estaba limpio, en excelentes condiciones y no tuv... Toon meer
Excellent experience from start to finish! The car was clean, well-maintained, and exactly as described. The customer service was outstanding, friendly, professional, and made the whole rental process... Toon meer
Clubs car rental was amazing! Jesus was a great help. He is very friendly and professional. He picked us up from the airport to get the rental car and dropped us back off. His customer service was ab... Toon meer
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HORRIBLE RENTAL CAR COMPANY-LEFT US…
HORRIBLE RENTAL CAR COMPANY-LEFT US STRANDED, KEPT DEPOSIT, EUROPEAN OPERATORS THAT ARE NASTY....THIS COMPANY IS A SCAM. WHATEVER YOU DO MOVE ON TO ANOTHER CAR COMPANY, THEY OFFER CHEAP RATES AND THEN BAIT AND SWITCH!!
‼️AVOID AT ALL COSTS‼️ I only wish that…
‼️AVOID AT ALL COSTS‼️ I only wish that we had read these reviews before booking! I agree with every negative comment stated as we had the same AWFUL experience! This company are nothing but SCAMMERS and CON ARTISTS. They openly lied that the tolls no longer accepted cash since Covid and even after we had driven through one minutes earlier PAYING CASH the agent said this couldn’t have happened! They charged $15 a day for a Sunpass, failing to tell us that all toll charges had been suspended in Florida due to the recent hurricane. They remained suspended for two weeks of our holiday! The office would not reply to messages as they were aware that they had lied but just thought they could get away with it. We are pursuing them through our bank for the return of all mis-sold and fraudulent charges. There are hundreds of UK sites for Brits eager to visit Disney/Orlando all looking for travel tips. I look forward to spreading the word that this company are nothing but liars and thieves.
The car was in a dangerous condition
The car was in a dangerous condition, the rear tyres were badly worn and slid out on wet roads. The rental office is a dingy hole and outside of the airport grounds so when they get you there you’re stuck paying the charges they heap on top of the rental. The rental may look cheap but it’s not. If you don’t pay the additional $15 a day to activate the sunpass toll tag, they activate it anyway and monitor the tolls you go through and charge a penalty of €30 a toll plus the toll fee even when you pay cash at the toll. Clubs put my myself and my family in a dangerous car that lost grip and came closest I’ve ever been to crashing in over 30 of years driving.
DO NOT HIRE FROM THIS COMPANY
Reading the other reviews I wish I’d known the information before I booked them but I booked through discovery cars and didn’t know who Clubs Cars Rentals until they turned up at the airport. Our flight was late we were very tired and when they over charged me I questioned it but reluctantly accepted the amount. The vehicle had over 30000 mile on the clock and a number of items didn’t work. Upon returning the vehicle I was told that they would refund the deposit. Obviously despite several emails I am yet to receive anything. This company is a bunch of crooks!!
Crooks do not rent from them
Crooks do not rent from them. Charged 50% more than agreed at time of booking SCAM
Rekommenderar inte detta företag
Rekommenderar inte detta företag! Tog extremt lång tid att hämta ut bil, fick vänta 1tim vid terminalen sen 1tim på kontoret dessutom drog de 26dollar för bensin trots att vi tankade tillsammans med chauffören som körde oss tillbaka till terminalen vid återlämnande av bilen.
Oseriöst företag!!
SCAM! Never got my deposit back!
Horrible they added so many feees and lied to us on getting our 300 dollars deposit back !! Definitely a SCAM! I have tried to get in contact with them and they never replied! DO NOT rent from them!
The following review is for the MIAMI Airport office.
Not Worth The Nightmare
When I saw the prices, I thought it was too good to be true.
Unfortunately, it was not true. The moment we arrived, the customer ahead of us told us his frustrating story and encouraged us to try anywhere else but here. I wish I would have turned around right then and there.
The staff insisted that we purchase extra coverage for the vehicle when I had already purchased what their website called "Full Coverage" ahead of time. I showed my proof of this plus car insurance, yet they wanted more. Apparently, full coverage does not cover everything. The customers behind me were running into the same issues, it was a nightmare, and we all just gave up. Getting out of there was the smartest thing I did that day.
The only plus was that they drove us back to the airport. We ended up renting from a company at the airport and I never looked back.
Save yourself, this is just a scam. Don't do it.
Worst rental experience ever
Review for the Orlando Airport office: Worst rental experience ever. I thought my luck was in when I found car rental so cheap, and later realised that this business is set up as a honey-trap. On arrival they tried to talk me into taking a very expensive SunPass option, but I said I had made my own arrangements which they accepted without dispute. Then on return, they presented me with a $500 bill for violating the terms of the agreement using my own E-pass (despite a clear discussion on the matter), and when I would not pay they then refused to take me and my arthritic father to the airport (so breaking an implied term of contract), so we had to take an Uber. They tried to take $500 from the credit card, but the credit card company eventually found in my favour because I could demonstrate there was no meeting of the minds on that part of the hire contract. Rent from this company at your peril.
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