Calira (formerly Clustermarket) Reviews 37

TrustScore 2 uit 5

1,8

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Beoordeeld met 1 van de 5 sterren

I can see better without the glasses !! Don't waste your money i bought 2 pair and absolutely a waste of money.. I will get in touch with PayPal to see about getting my money back .. don't get scammed... Toon meer

Beoordeeld met 4 van de 5 sterren

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that shou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've only just adopted Bookkit so it's early days. However, thus far their staff have been extremely helpful, responded to questions very quickly, and welcomed our input and feedback. We are happy w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

After accidentally deleting entries from an admin account, I asked for being promoted from instructor to admin, because the former admin has left the lab anyway. I'm rather pleased about the ease and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwareverkoper
  2. Laboratorium
  3. Softwarebedrijf

Geschreven door het bedrijf

Calira is the world-leading lab management system helping all types of laboratories optimize their operations and accelerate results. Calira equips research teams with an easy-to-use software solution which enables them to coordinate equipment usage, plan maintenance activities, and generate reports and forecasts for resource planning. The intuitive system is designed for fast implementation and high adoption within the organization, whilst also offering integrations to various other software solutions such as ELNs and asset monitoring. Optimize your labs' processes and improve equipment utilization now!


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

37 reviews

5 sterren
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Beoordeeld met 1 van de 5 sterren

I can see better without the glasses !

I can see better without the glasses !! Don't waste your money i bought 2 pair and absolutely a waste of money.. I will get in touch with PayPal to see about getting my money back .. don't get scammed..

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks Nathan!

The response was quick and thorough, with a custom video to ensure understanding. The response also addressed the issue we were having.

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A user-friendly tool

Cluster market has proved to be an extremely popular and user-friendly tool for us to book equipment and recover costs. It is simple and intuitive to use, but they respond very quickly if any assistance is required

31 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Supportive team

Received great support from the team at clustermarket in setting up Bookkit to help manage our lab booking during the COVID 19 period. This positively impacted the lab organization and the app has been adopted for good.

12 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Works Great

This has been invaluable during the lockdowns to see numbers in and keep everyone safe. It has been so successful we have continued to use it.

17 november 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Many thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

Uncomplicated and reliable

Clustermarket as a booking system for lab equipment is easy to use and intuitive. Once set up it runs without problems and doesn't need time consuming adjustments.

16 november 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Excellent system for organising a lab

Excellent system for organising a lab. Very easy to learn and use, never malfunctions. It has been a life saviour for my research group during Covid times when we had to limit our access to the laboratory. The system was so good that we now continue using it for booking of all kinds of equipment in the group.

16 november 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Many thanks for your feedback Anna, we're delighted to hear you're happy with our system!

Beoordeeld met 5 van de 5 sterren

Excellent system to organize the use of…

Excellent system to organize the use of your equipment. To improve, it only needs a way to track the real use, that is if a person booked an equipment and really used at that time.

12 november 2021
Review zonder uitnodiging
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Antwoord van Calira (formerly Clustermarket)

Many thanks for your feedback, Cintia!

Beoordeeld met 5 van de 5 sterren

Great scheduling system

We switched our scheduling system to Bookkit last year, and so far, it has been nothing but smooth sailing! Bookkit is much more flexible than our previous system. The options to limit booking times and the usage schedules for lab members are particularly useful for us. Moving our lab to Bookkit was very straightforward, but the Bookkit team still reached out to us multiple times to offer assistance.

There are some areas to improve to make the system more efficient, especially for admin users. For example, the number of "mandatory" fields to fill out when adding new equipment can be reduced. Filling out the manufacturer, model, address, etc., details for every piece of equipment can be a somewhat tedious process for a large lab.

6 november 2021
Review zonder uitnodiging
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Antwoord van Calira (formerly Clustermarket)

Many thanks for the valuable feedback, Husam! We will shortly be updating our platform which will make it more user friendly.

Beoordeeld met 5 van de 5 sterren

Nice system and helpful…

Nice website design and helpful assistance when there was a problem arose. Thanks to Bookkit, now we transfer to the online booking system for our common facilities in the department from paper booking during/after the COVID-19

5 november 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Thanks for the feedback, Lynn! We're glad to hear you're happy with our system.

Beoordeeld met 4 van de 5 sterren

Clustermarket's Bookkit system is a great system, it just needs a bit more polishing.

Clustermarket's Bookkit system is a wonderful aid for coordinating a busy lab with a multitude of shared equipment. The system interface is crisp and relatively easy, however a few items that should be addressed:
1. Calendar bookings: It opens to the last used date by default instead of the current date.
2. Repetitive bookings: The function of booking across multiple days is a nice addition, however if you make a mistake with the initial booking date with repetitions, editing/deleting is NOT a simple process.

The option to book multiple resources at the same time would be a nice addition.

26 oktober 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Many thanks for the feedback, Barry! We have forwarded your comments to our development team. Multiple resource booking is a feature we're already working on and we will shortly be updating our platform which will make it much more user friendly.

Beoordeeld met 5 van de 5 sterren

A great app for lab equipment…

A great app for lab equipment management. Many options, yet intuitive and easy to operate. We use it to schedule lab equipment, manage training and maintenance.
The students and administrators use it routinely, without complaints. 5 stars!

20 oktober 2021
Review zonder uitnodiging
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Antwoord van Calira (formerly Clustermarket)

Thank you for the positive feedback - we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Superb services and hospitality

I've been reached by Hanne Linden, from the Clustermarket outreach team, who really really helped me to streamline our Clustermarket experience for our internal teams. Not only that, but she's been always willing to go further and aid us in any need we might have had, which has certainly aided us to become more confident in the use of the platform to offer our lab infrastructure and services.

7 oktober 2021
Review zonder uitnodiging
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Antwoord van Calira (formerly Clustermarket)

Many thanks for your positive feedback, Leon!

Beoordeeld met 5 van de 5 sterren

Say goodbye to Google Calendar

Say goodbye to Google Calendar, this is a more elegant way to maintain your lab!

7 mei 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Thanks a lot for the positive feedback!

Beoordeeld met 5 van de 5 sterren

During all this process in order to…

During all this process in order to understand and explain usage of this App, the support from Program manager Morsal Amini, has been excellent. She has been on top of our needs. We have few months using Clustermarket, and support keeps going. Thanks.

7 mei 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Many thanks for the positive feedback - we're glad to hear our system and customer support are fulfilling your needs!

Beoordeeld met 5 van de 5 sterren

Really useful way to manage lab occupancy in the Covid era

We started using Bookkit to manage our return to lab working post-covid, when we have limitations on lab occupancy. It is really easy to set up and use. It works well and any time we haven't been sure how to do something, the team get back to you incredibly quickly with the answer. Without Bookkit we wouldn't be able to work safely. An excellent product and team!

20 april 2021
Review zonder uitnodiging
Logo Calira (formerly Clustermarket)

Antwoord van Calira (formerly Clustermarket)

Thanks a lot - we are happy to hear such positive feedback!

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