Clutter Reviews 6.357

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Zebedee and Kaylen were great! They were professional, communicative, and careful throughout the move! They noticed an issue with their suppliers right away and contacted clutter quickly to get it res... Toon meer

Beoordeeld met 5 van de 5 sterren

The two movers Josh and Dominic were so awesome! Professional, helpful and efficient in getting my items sealed and packed up! They were very careful and conscientious with my things. Great overall ex... Toon meer

Beoordeeld met 5 van de 5 sterren

I had Clutter pick up a small roomful of stuff that I had in a container at PackRat and move it to their storage facility in Victorville (???). I saved $220/mo. by doing this. Movers were on time, fri... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely horrible service. They caused thousands of dollars worth of irreparable damage to my furniture. In the claims process, they've taken over a month to evaluate and are being incredibly stin... Toon meer

Bedrijfsgegevens

  1. Verhuizing en opslag
  2. Verhuizer
  3. Verhuisbenodigdheden winkel
  4. Opslagverhuur
  5. Opslagbedrijf

Geschreven door het bedrijf

Clutter is the most convenient way to move and store what matters. Our services are available in 6,500 cities across the U.S. Clutter’s professional moving experts use proprietary technology to deliver a 5-star experience, helping customers safely move and store their belongings. Clutter is a one-stop-shop, providing the most affordable, flexible, and reliable services for people during important moments in their lives. Smart Storage: Our on-demand storage service means our professional moving experts come to you, pack and store your belongings, and return them whenever you want. Clutter photographs and categorizes each item in your catalog, so you always know what you have in storage. You can request any items back with the click of a button, and Clutter’s professional team comes to you. With a variety of storage options from 5’x5’ to 10’x50’, you can pick the size that best fits your needs. Moving: Clutter’s professional moving experts provide high-quality local moving and packing services to you. They help you disassemble furniture, pack, and load your items safely into a Clutter moving truck. With Clutter’s account portal, you can track the progress of your move, get to know your movers, and see when they have finished your move. They offer flexible moving options, so you can also choose to pack your items yourself.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Very satisfied

Very satisfied! The team was fantastic, courteous, energetic, and they took initiative .They were very friendly and professional X

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jason Amazing customer service

Jason showed on time, gave me a call to let me know he was on his way, and when he got there. From the start he was efficient and knocked the whole job out very quickly. His customer service was awesome. As a person who’s worked in customer service for years, I always appreciate great customer service. Moving is stressful, at least this part made it much easier.

30 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

GO ANYWHERE ELSE

Go anywhere else! Horrible service and destroy your things! Lost critical pieces of my items such parts of my bed and sofa rendering them unusable. The pieces I did receive are very badly damaged. I am getting no help from their Customer Service. Do not make the same mistake I did, this is going to be the most expensive "move" of my life having to replace everything.

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really impressive

I’ve moved four to five times and dealt with various moving/storage companies, and I must say Clutter truly stands out in terms of cost-effectiveness and professionalism.

From the smart storage system that let me upload photos of my items in advance for accurate space estimation, to the movers’ careful packaging of fragile items with boxes and padding—everything felt incredibly organized and efficient. I was also impressed by the ability to track real-time warehouse usage and the transparent, fair pricing.

Scheduling in advance gave me an excellent rate (only around $60–80/month for a 5x10 unit with promotions!), and even pick-up and delivery were free within 6 hours. The entire process was smooth and reassuring.

Thank you, Clutter team, for your professionalism, tech-savvy system, and excellent service. You’ve made my move so much easier!

27 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional

Professional, organized, fast and affordable. I had a good experience with my movers and am looking forward to part two!

17 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best moving experience

Anthony, Christian, and TRE were the best team I could’ve asked for! I had a lot of stuff and a lot of stairs, and they worked super efficiently, were super communicative and so helpful. They made a stressful moving day into an easy one!!

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs!

Avoid at all costs!
This is by far the worst storage experience I’ve ever had. They lost one of my items and damaged my TV, and to make it worse, they insulted me by offering only $27 in compensation. For a place that charges such outrageously high prices, the level of care is shockingly low. Absolutely unprofessional, irresponsible, and not worth a single cent. Save yourself the trouble and go anywhere else.

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rip off

Rip off! the worse CS, and they charged me $419 + 9 Gas fee to return my items. They do not allow you to pick up or contract a mover. I used this storage foe 4 years starting at about $90 an ended paying $170.00 Terrible! don't walk RUNNNNN away from this company

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Its a very terrible storage

Its a very terrible storage! They broke my TV and they gave me 27$ instead! And if you want to take one little thing from your storage they charge you for minimum 100 dollar! Never go with clutter!

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DONT DO IT!!!! GO SOMEWHERE ELSE

I hate clutters like I really have to get a lawyer involved they destroyed my belonging, didn't return my bed, and half my items are missing like I'm just over it I would not recommend anyone to storage with them they are so unprofessional and really STOLE my king size bed that my dad brought me before he died which is a $2,000 bed like I can't believe it!!! And if everything is in a unit how did u lose a big bed like that but have my head board and the rails like I'm confused those were the only big things I had in there everything else were boxes smh!!!!! I don’t have none of my shoes nothing or I have one but not the other terrible service!!! And the fact that they only trying to pay me $180 for the bed is insane they also changed my information in my portal saying I had no insurance on my things is just crazy they also changed that in my portal too so that they wouldn’t have to pay me for my belongings smh!!!

14 juni 2025
Review zonder uitnodiging
Logo Clutter

Antwoord van Clutter

Hi April, We apologize for the level of service that you have received while storing with us. We take pride in carefully storing our customers' items, and any experience that does not demonstrate such care is below the standards we have set as a company. Our Trust & Safety Team will be reaching out to you to investigate further and work towards a resolution. We hope to fully solve this issue in a quick and fair manner. Thank You, The Clutter Team

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