CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Toon meer
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Lees wat reviewers zeggen
I’ve had a great experience with CO2 You. They’re always really responsive and helpful whenever I have any questions about my subscription or deliveries, and everything has been very easy to man... Toon meer
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Toon meer
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Contactgegevens
Verenigd Koninkrijk
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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First rate and environmentally friendly too
The kit is first rate and good enough to keep in the kitchen, really impressive customer service
20 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks so much for leaving a review, and we're thrilled to hear our customer service team have been on hand to support. Enjoy your bubbles! 🫧
Amazing service
Amazing service. Responded to my email straight away. I ordered the wrong item but they’ve arranged collection and delivery next day.
20 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks for taking the time to leave us a review Bruce, we're thrilled to hear that our team could quickly and efficiently help sort out your cylinders. Enjoy your bubbles 🫧
Great service - it works seamlessly!
After having a lot of issues with the Sodastream plans , I searched for an alternative, and found CO2you. Once you need new cylinders, it's extremely quick to order new ones, and they use DPD, which are the best delivery company by far. Very satisfied.
17 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thank you so much for taking the time to leave this review, we're really pleased to hear that the service and products have worked so seamlessly for you! Welcome to the Refill Revolution 🫧 Enjoy your bubbles
Don’t buy this product
Don’t buy this product. It’s expensive. It’s indistinguishable from its competitor. The customer service is appalling.
11 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Hi James, we're really disappointed to hear this as it sounds far below the level of service we hold ourselves to. If you'd be happy to, we'd appreciate you sending us an email with the email your ordered from and order number so we can look into this further. Our email is refill@co2you.com
After the couriers failed to deliver…
After the couriers failed to deliver several times, the customer support team did a really good job sorting it
30 juni 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
We're really glad to hear our customer service team could help resolve this for you Gary, thanks for taking the time to leave a review and sharing your thoughts with us. Enjoy your bubbles! 🫧
This company are AWESOME
This company are AWESOME
Nothing is too much trouble
Customer service exemplary
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Wow! We're stoked to hear this! Thanks so much for taking the time to leave us a review Ronald, sharing your experience with others helps more people discover CO2 YOU so we're really grateful. Enjoy your bubbles 🫧
Very helpful and provide an excellent…
Very helpful and provide an excellent service. Simple to use and adjust the delivery to suit ( I had been away so didn't use as much gas ass normal so had to change delivery ).
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Great to hear the flexible deliveries worked so well for you Rory! Enjoy your bubbles, and thanks for taking the time to leave us a review 🫧
Great service
Great service. Very quick door delivery. Swap box of empties for box of full. Easy.
Great customer service. I have been using for over a year now
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks Wilma, great to hear everything's working so seamlessly for you. We're so happy to have you as a valued customer, enjoy your bubbles 🫧
I needed to postpone my delivery and it…
I needed to postpone my delivery and it was pretty much effortless. Really please with the customer service.
5 januari 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
This is really great to hear! We wanted to ensure all deliveries could be hassle-free and seamless for our customers, and we know that needing to change delivery dates and times can be difficult and frustrating for people so getting this part of the service right was vital for us. Thank you for taking the time to share your experience, and enjoy your bubbles 🫧
Easy to order
Easy to order, quick easy delivery.
Highly recommend
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks Tem! Great to hear that everything from our service is working so well for you, enjoy your bubbles 🫧
I’ve used CO2 YOU for a long time
I’ve used CO2 YOU for a long time. Their customer service has always been great. I particularly like the fact you can easily speak to someone to help on the phone.
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thank you for taking the time to leave us a review Elizabeth, we've seen how valuable it is to our customers that they can reach our team on the phone. Thank you for being part of our bubbly community 🫧
Good service
Good service, easy to change delivery options, good communications from company
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Great to hear everything's working so seamlessly for you! If there's any feedback you have on anything we could improve on please feel free to share, or reach out to our customer service team on email too refill@co2you.com as we always value our customer's experience. Enjoy your bubbles 🫧
Fabulous service
Fabulous service. Responsive and reliable. I have been using the service for 5 years and have never had a problem.
1 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Christine thank you so much for the review, we can't believe it's already been 5 years! We're so grateful to have you as a valuable customer, thank you for your continued support and sharing your experience with others too. Enjoy your bubbles 🫧
Fantastic company
Fantastic company. Can always place an order and get delivered within the next few days. Also easy to get through on the phone if needing help.
7 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks for your review Paula, we're so happy to hear the hassle-free deliveries are working seamlessly for you. Enjoy your bubbles 🫧
Environmentally friendly fizzy water
A more environmentally friendly way to enjoy sparkling water than buying the 2L bottles from the supermarket. The delivery system has worked fine for me. It usually takes just a couple of days from the last cylinder running out to getting 4 new ones.
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks for taking the time to leave us a review Ian. Right from the start we wanted to offer a more sustainable way to enjoy sparkling water, so it's great to hear that our service is nailing that for you. Together, we've helped to prevent over 60 million plastic bottles from ending up in landfill! Thanks for being a valuable customer, and enjoy your bubbles 🫧
Great service
Great service. Easy and prompt communication if need to alter delivery date.
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Sounds like everything's working seamlessly for you Sue, enjoy your bubbles 🫧
Valued customer
I have had some issues with the bottles but everything is always dealt with professionally and promptly.
The staff have all been lovely to deal with and always make you feel like a valued customer.
16 juli 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
We're so happy to hear that our customer service team are able to support with any of your issues or questions! Enjoy your bubbles 🫧
Bubbles on the double! No trouble!
I have been using CO2You to source my CO2 cylinders for a couple of years now. Always been friendly & professional. great communications re charge dates & delivery & flexible enough to postpone if you're not ready to have your cylinders collected. I'm disabled, so having delivery & collection from my doorstep is a game changer for me, especially when I'm too unwell to go out. Their courier of choice, DPD have always been reliable too.
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Hi Shirley, thanks so much for taking the time to leave a review and share your experience with CO2 YOU. We're thrilled to hear that the doorstep deliveries and collections are working seamlessly for you, it's exactly the service and quality we set out to provide for our customers. We're happy to have you as a customer, enjoy your bubbles 🫧
Supply from CO2 for you is infinitely…
Supply from CO2 for you is infinitely less complicated than SodaStream. The delivery and collection service is absolute brilliant!
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Thanks so much Paul, it's great to hear that you find our doorstep deliveries and collections hassle-free and seamless. We're happy to have you as a customer, enjoy your bubbles 🫧
Take money but don't deliver
Paid £90 to this outfit months ago for product which never arrived. After many telephone calls delivery van arrived today but driver not authorised to deliver unless he could pick up one of the canisters we had never received in the first place. The company appears to have no effective administration to deal with problems if they arise. May need small claims court to get money back.
6 augustus 2026
Review zonder uitnodiging
Antwoord van CO2 YOU
Hi Judith, we raised an investigation into this on our end and are relieved to see we've been able to resolve this issue with you and provide a solution. We completely understand your frustration though, and it's not how we like to see operations running at CO2 YOU so we've used this to improve communications and resolution going forward. We're really sorry this happened, and we hope that once resolved the delivery and refill services run far more smoothly for you. Should you need further assistance in the future you can reach our customer service team via email, WhatsApp or on the phone. Thank you for taking the time to share your feedback, and your patience as we resolved the matter.
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