CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Toon meer
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Lees wat reviewers zeggen
I’ve had a great experience with CO2 You. They’re always really responsive and helpful whenever I have any questions about my subscription or deliveries, and everything has been very easy to man... Toon meer
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Toon meer
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Contactgegevens
Verenigd Koninkrijk
- 0203 0265698
- refill@co2you.com
- co2you.com
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Heeft 70% van zijn negatieve reviews beantwoord
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Really enjoyed seeing a bicycle powered…
Really enjoyed seeing a bicycle powered delivery van for C02 delivery. Updated to the hour on delivery time. Nice touch and well done

Antwoord van CO2 YOU
After sodastream failed to dispatch my…
After sodastream failed to dispatch my order after over a week, I found out they were owned by pepsico and have a bad reputation for mistreating palestinian workers. This subscription is very slightly more expensive, but a more ethical choice and the service was quick and the website easier to understand than sodastream's

Antwoord van CO2 YOU
Great value for money
Great value for money - I at least feel I am contributing to my health by drinking more water because it is so quick simple and easy to make up a litre of sparkling water. Nice looking kit too. The gas exchange is really helpful to make sure I will always have sparkling water available without lugging gas cylinders everywhere - very cost effective too. I am glad I got this and so would anyone else. Finally I think the customer service has been excellent.

Antwoord van CO2 YOU
Superb service
Superb service, great customer support . Fairly priced :)

Antwoord van CO2 YOU
The service is fantastic
The service is fantastic, 4 fully charged cylinders arrive 2 days after you order them. I have set up for a scheduled replacement service, if I need to order early it is no hassle and no fee for early order, just gas delivered in 2 days. The service is great value, and customer service is excellent. I would highly recommend using CO2YOU.

Antwoord van CO2 YOU
Great company and customer service
Great company, easy to use and the customer service is genuinely exceptional. Real people who are friendly, helpful and reply really quickly. Only thing I would like is a "pay as you go" option so you can return canisters and refill without a subscription (with a bit of a discount compared to the one off price!) but honestly I can't complain at all.

Antwoord van CO2 YOU
So i have to be fair
So i have to be fair, after a rocky start and poor service, I went to Co2 you with an issue today, we have a subscription for screw fit bottles, the soda machine broke and we have replaced it but the bottles are push fit. Customer service were fantastic this time around and have agreed to simply swap the bottles over on Monday to Push fit no issues at all.
So today I am impressed. Lets see if DPD mange to get the delivery right this time. But i have to be honest, much better service today.

Antwoord van CO2 YOU
This is an excellent service
This is an excellent service, ensuring we always have a supply. The collection and delivery service is well managed and communication to delay the next delivery is possible, if needed.
I would thoroughly recommend CO2 YOU.

Antwoord van CO2 YOU
Fantastic flexible company
Fantastic flexible company. So easy to deal with and you can even place and modify orders via WhatsApp. If only more businesses were as easy to use as this.

Antwoord van CO2 YOU
Excellent service
Great delivery service, great company.
Such a simple but highly efficient delivery and collection process and excellent customer service!
Highly recommended.

Antwoord van CO2 YOU
Once I got through to a human being it…
Once I got through to a human being it was great. They need to ditch the Bot, you only get in touch with customer services if you have something different to deal with.

Antwoord van CO2 YOU
Excellent customer service and product
Excellent customer service, great product, far better than any rival products. Happy to recommend.

Antwoord van CO2 YOU
Great customer experience
Whilst looking for a more sustainable solution for renewable CO2 cylinders we were recommended to try CO2 You. It was great to their website that provided options that met our need for cylinders to be ordered as required, and that the cylinders could be reused rather than sent to recycling centres. It was also wonderful to find out that their delivery method was also sustainable. Our delivery arrived on time and we were assisted in also being able to arrange the collection of our empty cylinders that were previously difficult to recycle.

Antwoord van CO2 YOU
Always deliver on time, low cost and with a smile
CO2 YOU is a great business. So much cheaper than "you know who". Customer service is second to none and any questions they are always quick to respond. If you are looking for low cost fizz than this is the way to go. I am never disappointed by their service, they always deliver on time and with a smile. I wish more businesses had your model. Thanks

Antwoord van CO2 YOU
Just started using them
Just started using them, has my second delivery all good excellent service so far.

Antwoord van CO2 YOU
Excellence personified
Excellence personified. Able to re-arrange delivery day with no issues. Ease of exchange. Knowledgeable delivery driver.

Antwoord van CO2 YOU
Gaslighting instead of customer service
Edited after response - they’re glad I had to end my holiday sooner to get home in time to get the gas I asked not to be dispatched until 2 days later. I’ve found a cheaper no subscription service that lets me control when I get my gas replacements, so as soon as I’ve worked through this gas, I’m cancelling.
After an initial issue with the delivery guy unpacking the bottles prior to delivery, I have been happy with the convenience of the deliveries until this time. The system is that you get a WhatsApp message to ask if the dispatch date is suitable (initially I assumed this was the day I would get the bottles, however, they have always arrived between 1 and 3 days later. If you click yes, that’s the job done - you get an email to let you know the bottles will be on the way on the specific date. This time, however, the date didn’t work for me as I was going to be on holiday. I clicked no, expecting to be offered an alternative, however I had to log into my account to change the date. I did so. I then got an email saying the bottles would be on the way on the original date. I wrote an email to the company and explained the problem but was told that it would be OK, I would receive the bottles on the day I’d selected. I was slightly (rightly) concerned, but figured they knew what they were doing. I then got an email on the morning after the ‘it’s on the way’ date saying the switch would happen that day. Luckily the last leg of the holiday was close enough for us to get home in time.
I wrote to complain about the mess and was first told it was the delivery company who were in error, and most recently the company are blaming me because in the midst of my holiday I used the word delivery instead of dispatch. The fact that I explained the process seems irrelevant. It seems they specialise in gaslighting as well as selling gas.

Antwoord van CO2 YOU
Really good customer service
Really good customer service - helpful and knowledgeable.

Antwoord van CO2 YOU
Great customer service
Great customer service, reliable and flexible delivery of a good product. No complaints at all. Thanks.

Antwoord van CO2 YOU
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