I liked this company to start with, but a month ago all of my prescriptions disappeared on the app and they didn’t respond to messages through there. I deleted the app and reinstalled but it stayed th... Toon meer
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Lees wat reviewers zeggen
Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my... Toon meer
Bedrijf heeft geantwoord
I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... Toon meer
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contactgegevens
Westham Business Park, BN24 5NP, Pevensey, Verenigd Koninkrijk
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
Houd rekening met het volgende
4,5
Uitstekend
485 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Meds delivered to wrong address
Meds delivered to my home address NOT to the nominated address. I was away for 5 days and my medication was on my doorstep when I arrived home.
30 september 2025
Simple a straight forward
Simple a straight forward , a conformation on the order would have been good though.
8 september 2025
The best pharmacy by far
The best pharmacy by far, quick delivery good customer service, even able to drop down a paper prescription to the offices and fulfilled it. Cannot highly recommend enough.
17 september 2025
Great service!
16 september 2025
Antwoord van Coda Pharmacy
Thank you for the review. Colin
Antwoord van Coda Pharmacy
That's great to hear. Many thanks. Colin
Antwoord van Coda Pharmacy
Thank you. Colin
Antwoord van Coda Pharmacy
Thank you. Many thanks. Colin
So easy to use
So easy to use. If you need to ask a question they reply very quickly. First class service all round.
21 augustus 2025
Antwoord van Coda Pharmacy
Thank you for the lovely review. Regards. Colin
So much more easier for me due to…
So much more easier for me due to mobility
5 star review
19 augustus 2025
Antwoord van Coda Pharmacy
Thank you for the review, happy to hear we can support you. regards. Colin
Terrible packaging
Terrible packaging. It arrived in a broken box and half opened. I emailed Coda to complain and also to check the amount that should be in there but no reply 3 weeks on. I will be changing provider.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Coda Pharmacy
Hi Sorry to hear about this, however if you can email over your details to prescriptions@codapharmacy.co.uk and we can look into this for you. We have also spoken to Royal Mail about there delivery procedures to ensure they take more care handling Coda Pharmacy packages. Thanks. Colin
Antwoord van Coda Pharmacy
Thank you for the review. Kind regards. Colin
Poor Packaging, No Privacy, and Low-Quality Products
My first order arrived poorly packaged, open and unsealed. The post office had to put elastic bands around it—no privacy at all. Also, the medicines were cheap generics, whereas my previous pharmacy always sent good-quality brands. Overall, very poor service. I’ll be deleting my account and using a different pharmacy.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Coda Pharmacy
We’re really sorry your parcel arrived open and banded by Royal Mail—that’s not the standard we aim for. While delivery handling sits with Royal Mail, we take your privacy seriously and will escalate this with their local management. We’re also reviewing our own packing and adding extra tamper-evident measures to reduce the chance of this happening again.
On the medicine point, we’d like to clarify an important misconception. Coda Pharmacy is an NHS-registered pharmacy, and we source from the same MHRA-regulated wholesalers used across UK pharmacies. “Generic” medicines are not “cheap” or lower quality, they contain the same active ingredients and must meet the same strict standards for safety, quality, and effectiveness as branded versions. If you prefer a specific brand, we can usually supply it when prescribed.
We’re keen to make this right. If you’re open to it, please contact our Patient Care team at support@codapharmacy.co.uk with your order details so we can investigate the delivery, offer a suitable remedy (replacement or refund where appropriate), and note your brand preferences for future orders.
Thank you for the feedback, it helps us improve.
normally very quick
normally very quick, but it took quite a while this time and I was out of a particular med for five days, earlier posting required.
29 juli 2025
Antwoord van Coda Pharmacy
Thank you for the review. We apologise for the delay, your GP surgery on this occasion delayed sending your prescription to us. Hopefully this doesn't happen. Many thanks. Colin
Just as advertised and at a good price
Item arrived by Royal Mail within a few days, exactly as advertised and for a reasonable price
29 juli 2025
Antwoord van Coda Pharmacy
Thank you for the review. Kind regards. Colin
Antwoord van Coda Pharmacy
I am sorry to hear about this delay with you receiving your medication. I have looked into this for you and can see on this occasion Royal mail delayed the delivery. We have been in contact with them to find a solution. They have assured us that it wont happen again. Thank you for this feedback, we are always looking to find ways of improving our service. Kind regards. Colin
Managing medicines just got easier!
With the best pharmacy app I have used, managing medicines has never been easier. I can always make sure my family have their orders on time and don’t have to worry as I know the team at Coda will sort everything out! Everything is a lot simpler and no journeys to the pharmacy now it arrives to our door in no time at all.
The team are always on hand to help with any queries with a huge shout out to Chris and Colin who have been fantastic help with my mum.
Thank you Team Coda!
30 juli 2025
Review zonder uitnodiging
Antwoord van Coda Pharmacy
Thank you so much Nour for the lovely review. We really value the feed back and we will be sure to pass on the message to Chris and Colin. Thank you. Sally.
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