Coinlocally 

UID:34609967
I left messages regularly until they returned the funds to me.
Don't be fooled by their replies; they always say the same thing, but our problems are never solved. So please, don't put any funds in. I will only update this comment if they unfreeze my funds.

I deposited dollars, I didn't do any trading, and then they stopped my withdrawal of dollars, saying I didn't follow their rules, even though I don't trade. No one will deposit on their exchange. Coinlocally Totally Scam Exchange

My withdrawal is frozen after I made $629 profit
They ask me to do KYC and I did still withdrawal frozen
Tony from support (it might be a bot not a real person) provide generic answer : after the final review,
we will inform you of all the details
, Coinlocally.com definitely is not a professional crypto exchange
UID 34578736

Update on 08/01/2026

No progress at all , their support provide generic reply :
'Hi dear user
Please note that we are unable to provide an exact timeframe for the completion of this process. However, once the review is finalized, we will promptly notify you with an update.'

--- FINAL UPDATE ---

On December 5, my Coinlocally account was fully frozen and suspended. From that date onward, I had no ability to deposit, withdraw, transfer funds, manage positions, or upload KYC documents.

Despite this restriction, multiple high-leverage futures positions remained open. Between December 24–25, during extreme market volatility, my account was still suspended and I was completely denied access to manage risk or close positions.

As a direct result, my account has now been fully liquidated, causing a total loss of approximately $36,000.

During this entire period, I sent multiple emails and support requests warning Coinlocally about the imminent liquidation risk. These warnings were ignored, and no effective human support or temporary access was provided.

This loss was not caused by trading decisions or user negligence. It is a direct and foreseeable consequence of Coinlocally suspending an account while open futures positions still existed.

I formally hold Coinlocally fully responsible for this liquidation loss.
--------------------

Account suspended with open futures positions

--- UPDATE / FORMAL RESPONSE TO COINLOCALLY ---
This is an official update to my review in response to Coinlocally’s latest reply on Trustpilot.

Coinlocally’s response remains generic and does not address any of my core questions or the actual facts of my case.
My account was fully frozen and restricted starting on December 5. From that date onward, I had zero ability to deposit, withdraw, transfer, or move funds in any way.
Because my account was completely locked, any possibility of money laundering, arbitrage, or suspicious fund movement was technically impossible.
In addition, around December 24–25, despite having open futures positions with significant margin and leverage, my account was placed into a suspended/limited state again during extreme Bitcoin volatility. I was denied access to manage risk, close positions, or protect my capital, while the positions remained open.
At the same time:
I was not allowed to upload KYC documents
Identity verification was not enabled
No human support or AML/Risk officer contacted me
No clear explanation, evidence, or timeline was provided
Coinlocally’s claim of potential arbitrage or money laundering is therefore factually incorrect.
With the account frozen, no inflow or outflow of funds occurred, and no such activity could have taken place.
Any losses, risk exposure, or liquidation threat during this period are a direct result of Coinlocally’s decision to restrict my account while open futures positions still existed.
I remain fully willing to provide any requested identity or compliance documentation immediately, provided that the verification process is actually enabled.
Until Coinlocally provides:
A clear explanation
A defined timeline
Or temporary access at least to manage open positions
their response cannot be considered adequate or transparent.

After I won some trading position, this exchange froze my cash withdrawl and ask me to complete KYC requirement. (my accout ID: 34268229 )
Ok then I have completed the KYC requirement but their customer agent chat to me: "Hi dear user, please note the we are unable to provide an exact timeframe for the completion of this process..."
They keep stalling and won't let me withdraw my money until now. The customer agent's responses are very much like a template, mainly designed to prolong the time indefinitely and frustrate the user.
I show detail picture on my twiter @frances3382

Hello, I made three withdrawal requests through your website on November 19, 2025. One withdrawal request was approved, while the other two were canceled and the funds in my account were frozen. I can't make any withdrawals or deposits. The live support team talks about a process, but they don't give any information about how long it will take to process the transaction. Can you help me? I can't use the money in my account.

For the 7th time, I'm writing here.
I will participate in Blockchain Life 2025, and with a banner that says you are scammers and have been holding my money for over a year, I will introduce you to everyone.
If I can, I’ll even create a page and bring together people who have the same issue with you, and anyone who can’t attend in person can join via video on my laptop.
It’s no longer about my money; it’s about proving to you that you can’t string your users along for a year and scam people out of the money they worked hard for.
I don’t even want my money anymore, but I won’t let you keep your reputation either.

Anyone who has read this message and has a similar issue or has lost their money can join me on October 28 in Dubai, in front of coinlocally booth.

Very good
Thank you 😊

I made a deposit for their deposit campaign but they didn't give me a bonus and they made a false promise. I followed all the conditions but I didn't receive anything so I withdrew my money and I know that the exchange is a scam and they never gave me a bonus so don't deposit.
uid: 34292345

If you can't provide a solution, don't threaten them. Be careful if you have money in that exchange. Customer service is poor.

My account has had withdrawals disabled without any explanation. I was not notified of any issue or violation beforehand. I have complied with all requirements and expect transparent communication. Please review my account and return my money as soon as possible.

Had one issue, but they fixed it quickly.

Its about 5month that my funds are in this exchange wallet . Just because i forgot to write memo . Any other exchanges refund in this situations max in 1 week . But now its about 5month and they just say :: it take too long time .
What do you mean ?? Lifetime?
Really bad work .
And now i see you want to add your exchange to coinmarketcap .
They should never add your exchange because of scam behavior

Please do not deposit your money in this scam exchange because you may lose your money. I personally won one bitcoin in this exchange but the colleagues of this exchange stole and scammed me and their support team tells me that you won one million Shiba and this is not legal and fair. How can I trust this exchange to keep my capital in their account for the long term?

Dear CoinLocally Support Team,

I am extremely disappointed with how my issue has been handled. Despite being promised that my problem would be resolved within 30 days, it has not been fixed, and now I am being asked to wait even longer.

I have repeatedly pleaded with you, even sworn to you, that I recently underwent surgery due to my illness and was just discharged from the hospital. I urgently need my money, yet you have ignored my situation completely.

I have been a loyal customer for years, using your platform and even recommending it to my friends. I expected you to fulfill your promises and resolve my issue as stated, but instead, you have shown no concern.

I even asked for at least half of my funds to be released so I could buy necessary medication, yet you still ignored me. Your live chat support repeatedly assured me that my issue would be solved in 30 days, but that did not happen.

Honestly, I feel completely let down by your service. This is not how a company should treat its loyal customers.
ID: 3714089

Very bad spreads and commissions for forex and they manipulate the price for crypto to hit your stoploss

The Coinlocally exchange has blocked my assets for 170 days, and during this time, I have followed every instruction they gave me. However, they have done nothing to resolve my issue and only provided me with false promises.

The last promise they made was that my assets would be returned by the end of January, but once again, they lied.

It is also important to mention that they barely respond to my messages and completely ignore my problem. I have repeatedly told them that I am in a bad financial situation and desperately need my funds, but they do not care at all.

I am asking for your help to resolve this issue.

They are reqlly scamers
I deposited to my account without memo ; i just forgot to write memo
Talked to support but now its more than 2 month that they just say it take too long and after that dont answer my chats
Really bad work that support dont answer my chats and just seen .
I know that my funds are in their wallet and it take 2 minutes to refund . Im not new to crypto
I had problem like this with other exchanges but solved under 1 week .
But if you use this exchange ; just hope to dont have any problem.
They will never do anything for you

not a trustable platform at all , i made a deposit and it didn't credited , i talked to their support and they said the deposit is made from a high risk wallet which it wasn't , they said its not a big deal you just have to wait few days and your funds will be credit , its been more than a month and even their support don't answer me anymore .