ColoGuard Reviews 

I didn’t bc approve the test! They sent it anyway and call text and harass me at all hours of the day!

I wish I could give negative stars. Cologuard is extremely misleading on its accuracy. Independent reviews of Cologuard show that the tests return false positives 62-74% of the time, not the small percentage Cologuard claims.

I had a positive for cancerous DNA and/or bleeding. Cologuard did not provide what was what, only that I had to have a colonoscopy. It was a miserable and painful experience to prepare for and go through and generated a bill of over $22,000 after a benign polyp was removed. That's right. Benign. No bleeding, no cancer. I will never use Cologuard again.

Yeah thought I’d get a call if it was positive but they didn’t bother and didn’t know my results until almost 6 months later so had a Colonoscopy done so it was negative was stressed out and scared for 2 months since it was the 1st app available for my Colonoscopy thanks

Horrible service! Completed the test as instructed. Delivered to them in 24 hours. Took 4 days to be sent a text that my kit "can not be tested, we will send you another kit call xxx..."
Spent 47 minutes on phone to get another kit.
The call center is literally in another country!
Can not answer questions as to WHY sample cannot be tested.
Easier to use local labs.

This company, Exact Sciences, that makes Cologuard are possibly the WORST HEALTHCARE PROVIDER in the US! Why some doctors are still recommending this process is beyond belief!

READ the reviews from those who've had the STRESS and EXPENSE of the many FALSE POSITIVES the kit gives.

READ the reviews from those, like me, who have been told by Exact Sciences that it will be 100% covered, only to find THEY WERE BILLED FOR UP TO 100% of the procedure!

Further, once they have finished harrassing you (almost daily) to use and return the kit, they start HARASSING YOU WEEKLY to pay them. Even though THEY TOLD YOU it was fully covered.

READ the BBB's "CURRENT ALERT" on this company - detailing how they scam and harrass patients as a "pattern" of behavior.

Seriously, it EASIER, CHEAPER, FASTER and MUCH MORE RELIABLE to get a colonoscopy from an actual doctor than to let these con-artists give you one!

Total waste of time. You still require a colonoscopy, This test tells you nothing. Anything can set it off as positive or negative. The only real way to find out what is going on in your colon is to get a colonoscopy and physically have it checked out.
I had 2 Dr's at Cedars push me into a Cologuard test which made me consider just what this company is paying them to prescribe it. There was no reason but a waste of time.

This company does not know how to conduct a business. A person screens each box’s personal info and in my case they misread the date I got the sample. They automatically threw my sample away and sent a message as such. I called to discuss this problem and they took the party line of covering up their mistake. How can you trust a company who does not do their own process correctly?!! You cannot trust them, don’t use this company!!

Really weird customer service telephone exchange. Reminded me of a "boiler room" scenario. Too many negative reviews on here...time to take the physical test.

It's giving "Theranos" vibes.

I took the Cologuard test in March of 2024 because I live in the country and coordinating a ride to get a colonoscopy is difficult. My result came back positive so I had to do the colonoscopy anyway. I had to wait over two months with the thought in my mind that something might be seriously wrong. Well, as it turned out, the colonoscopy found nothing... No polyps, No cancer..... Absolutely nothing. I questioned the doctor about Cologuard and her comment was, "We get too many of these. I wish the test were way more accurate."

My wife and I got the tests and sent them in. They have called us more than 12 times with an automated system that requires a "YES"or "NO" answer. Each question is repeated in both English and Spanish. The system does not understand the word "YES". We never authorized them to contact us. This was ordered through our Doctor. We wanted to get them to "STOP" calling us and got a very annoying Customer Service person. While writing this review they called us twice. 4th time today. Worst company I have ever dealt with. Will never use them again.

If you could give anything below a zero I would. And who in the world are they paying for their marketing?? I could write a better script in less than 10 min. “.,..You the man” I mean someone doesn’t even need any type of education or training in that field. I never write reviews and I, unfortunately , get this af all the time. It’s just embarrassing how little creativity and dumb this ad is. 🤨🙄

Cologard is supposed to be every few years, yet less than a year after having the cologard test that was negative I received another test notification that I was due for another test and that it may not be covered by insurance. My husband also received the same mailing after less than a year. There may be scammers out there or Cologard is itself pulling a scam. Don't trust them.

Was not told by cologuard that there is a list of over 10 drugs that can cause false positives including metformin, Jardiance, entresto, blood thinners. I am on two of them qnd ended up with a false positive. If provided with this information I could have gone off these drugs a couple of days before test

Cologuard is useless as it cannot tell you the markers that determine either negative or positive...the FDA restricts them from giving you this information. So extremely high incidents of false positives and incidents of false negatives do happen a lot. If I am being analyzed for a medical condition I have the right to know what the markers determined. I dread getting colonoscopy because I have severe scoliosis and things can go very wrong during the procedure. So I guess I will just talk to my doctor and see what my options are and make a decision-but probably not colonoscopy. BTW why is it you can't take a repeat cologuard until 3 years later? Probably because a repeat within a month or 2 would be a different diagnosis.

Have to resubmit again as they claim I did not cover with clear solution to aid in preservation. I poured ALL of the provided solution in the appropriate container. Very annoyed!

This company has too high a rate of false positives;then I couldn't even receive my results for over 3 months they do not do business correctly and when they have lab work tests it needs to be true and accurate. This company is horrible.I they have done other malicious things also after getting a false positive they wanted me to then use my charge card to pay over $500 and would not give me any information until I paid and my insurance had already paid them. THEY LIE at customer service, increasing their responsibility for being a bad option for any health care!

I've done ColoGuard tests for years, always with negative results. This year, instead of a small padded envelope in the mail, I received a large box from UPS. Massive amounts of plastics and papers. Previously, I put the test strip in a small return envelope in my mailbox for pickup. Now I must drive to the UPS office after "disposing of all materials". Which I didn't do and put everything back in the box including a note that the whole mess should be recycled. This company should be called out for a massive waste of resources.

Just don't do it! I tried ColoGuard instead of going for my 10 year follow-up colonoscopy. And as many other reviewers have said, I also got a positive result and had to have a colonoscopy.

I has a week of being worried sick between my false positive results to my colonoscopy which I had today 04/22/24. Thankfully absolutely nothing was found! My doctor did tell me that they see many, many false positives.

My PCP recommended a colonoscopy, but I asked for ColoGuard because I am stubborn. I should have listened to her!

My husband took a cologuard test, it came back positive so he had to have a diagnostic colonoscopy. The colonoscopy was negative, showed no cancer but a couple small polyps. His dr said polyps often read as positive with cologuard test. Unfortunately because the colonoscopy was diagnostic instead preventative due to the cologuard false positive it is not covered 100%. It cost us $5000. Definitely skip the cologuard test.

The customer service was bad. I add to resubmit twice and never got any results back. Don't trust this company.