The original shipping envelope contained only the shipping slip but no hub body. I sent an email with pictures attached explaining the problem. I received a reply from Ren apologizing for the error. S... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ren did a great job resolving an order issue promptly. I appreciated his diligence to catch a second issue and raise it immediately so it could be resolved rapidly as well. Thanks so much Ren!
Bedrijf heeft geantwoord
I have been dealing with Colorado Cyclist over many years. Always an outstanding company. Great deals, products and customer service, and fast delivery. What more could one want.
Bedrijf heeft geantwoord
First, the part I needed for my BNC Alpenlite arrived 3 days after my order. Very simple to install. The picture on your website was the EXACT same one as the original equipment. I checked out the res... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Contactgegevens
325 Interlocken Pkwy A105, 80021, Broomfield, Verenigde Staten
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,7
Uitstekend
518 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just what I was looking for
Just what I was looking for. Products are presented with complete information needed to make the right choice. It was packed with care and arrived before promised. Thank you!
5 september 2026
Antwoord van The Colorado Cyclist
Appreciate your kind words! Looking forward to serve you again soon :)
- Customer Support Team
They had the exact tire I wanted in…
They had the exact tire I wanted in stock and it shipped right away.
5 september 2026
Antwoord van The Colorado Cyclist
Hope you'll have many great rides ahead. Happy cycling! :)
- Customer Support Team
Fast Shipping and Great Price
Really fast shipping and it arrived as described with good packaging.
5 september 2026
Antwoord van The Colorado Cyclist
Thank you for your review! Hope you loved your new gear :)
- Customer Support Team
Great experience
Great experience! If you’re looking for X-Lab, Colorado Cyclist had my order processed and shipped to GA incredibly quickly. Very happy with how easy the process was and the response from Colorado to a query I had. Can’t recommend them enough.
4 september 2026
Antwoord van The Colorado Cyclist
Appreciate the kind words, Emily! We are happy to be part of your cycling needs :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you, Allan! Ride safe :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Hope you'll have many great rides! :)
- Customer Support Team
Good price and super quick delivery.
3 september 2026
Antwoord van The Colorado Cyclist
Thank you for your feedback. See you again soon!
- Customer Support Team
Antwoord van The Colorado Cyclist
Hi J,
We’re sorry the return experience didn’t meet your expectations. Our 90-day return policy allows customers to return eligible items, with return shipping costs the customer’s responsibility for standard returns.
We understand that this can be an added expense, and we appreciate you sharing your feedback.
- Customer Support Team
Speedy return process
I had to make a return and they approved, provided an RMA and instructions within 10 minutes!
9 september 2026
Antwoord van The Colorado Cyclist
We're happy to hear that you had a smooth experience. Hope to serve you again!
- Customer Support Team
Antwoord van The Colorado Cyclist
Appreciate the review! Ride safe :)
- Customer Support Team
Nice deal on great bike
26 augustus 2026
Antwoord van The Colorado Cyclist
Hope you have many rides with your bike. Happy cycling!
- Customer Support Team
Great selection and service
The products were as described and arrived within a week. I got a great discount on a pair of cycling shorts that fit perfectly and function as expected. The new saddle seems to be working out but saddles are difficult to select so time will tell.
2 september 2026
Antwoord van The Colorado Cyclist
Hope you loved your new Saddle! Thank you for trusting us :)
- Customer Support Team
Fast delivery
2 september 2026
Antwoord van The Colorado Cyclist
Thank you for choosing us for your cycling needs!
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you for your review! Ride safe :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Hope to serve you again soon!
- Customer Support Team
Antwoord van The Colorado Cyclist
Hope you love your new bike! Happy cycling :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you for trusting us!
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you, Joe! We hope that you're enjoying your new gear :)
- Customer Support Team
Clearly no understanding of the…
Clearly no understanding of the products you sell, nor do you stand behind your merch...just another crappy online distributor. I'll no longer buy from y'all. Oddly you say you are 'Colorado Cyclist'....but with no actual business location. Now I see why you are hiding.
1 september 2026
Antwoord van The Colorado Cyclist
Hi John,
We’re sorry to hear that your experience left you disappointed. We understand that customers expect more than just an answer when they reach out, and we regret that we fell short of that expectation in this case.
We appreciate you sharing your feedback and will use it to help us provide a better experience moving forward.
- Customer Support Team
Part came and was exactly as expected!
Part came and was exactly as expected!! Thank you
31 augustus 2026
Antwoord van The Colorado Cyclist
We hope that you liked it! Thank you for choosing us :)
- Customer Support Team
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