The original shipping envelope contained only the shipping slip but no hub body. I sent an email with pictures attached explaining the problem. I received a reply from Ren apologizing for the error. S... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ren did a great job resolving an order issue promptly. I appreciated his diligence to catch a second issue and raise it immediately so it could be resolved rapidly as well. Thanks so much Ren!
Bedrijf heeft geantwoord
I have been dealing with Colorado Cyclist over many years. Always an outstanding company. Great deals, products and customer service, and fast delivery. What more could one want.
Bedrijf heeft geantwoord
First, the part I needed for my BNC Alpenlite arrived 3 days after my order. Very simple to install. The picture on your website was the EXACT same one as the original equipment. I checked out the res... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Contactgegevens
325 Interlocken Pkwy A105, 80021, Broomfield, Verenigde Staten
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,7
Uitstekend
520 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Clearly no understanding of the…
Clearly no understanding of the products you sell, nor do you stand behind your merch...just another crappy online distributor. I'll no longer buy from y'all. Oddly you say you are 'Colorado Cyclist'....but with no actual business location. Now I see why you are hiding.
1 september 2026
Antwoord van The Colorado Cyclist
Hi John,
We’re sorry to hear that your experience left you disappointed. We understand that customers expect more than just an answer when they reach out, and we regret that we fell short of that expectation in this case.
We appreciate you sharing your feedback and will use it to help us provide a better experience moving forward.
- Customer Support Team
Part came and was exactly as expected!
Part came and was exactly as expected!! Thank you
31 augustus 2026
Antwoord van The Colorado Cyclist
We hope that you liked it! Thank you for choosing us :)
- Customer Support Team
The knee pads are great
The knee pads are great. The XXL are perfect for a big man. They were delivered quickly and in perfect shape. I feel they will protect my knees well in the event of a fall.
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for choosing us for your cycling needs! Happy rides :)
- Customer Support Team
the first reason for 5 stars
the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase.
Secondly, the coveted item was on sale at a considerable discount.
And the last reason for the 5 star rating is because shipping was free and uber rapid.
I received my prized item 2 days after purchase!
Bravo and thank you Colorado Cyclist!
28 augustus 2026
Antwoord van The Colorado Cyclist
Thank you so much for leaving us a review and for trusting us as your partner in cycling. Hope you have many great rides ahead!
- Customer Support Team
It arrived in upstate ny in 2 days
It arrived in upstate ny in 2 days. I didn't miss any ride time. Thank you Colorado cyclist
28 augustus 2026
Antwoord van The Colorado Cyclist
Yey! Enjoy your rides :) Thank you for your review
- Customer Support Team
Return process a bit clunky
I order a pair of cycling shorts, same brand same size as the ones I already had, so I thought they would be a sure thing. However the new shorts were smaller and fit too tight. I returned them, but the return process is a bit clunky, first I had to find the place in the webpage to do returns, took a bit of searching, then I had to take photos of the shorts and upload them to the webpage, then "apply to get refunded", a few days later I was aproved and provided a return approval, and then I had to go to the post office to ship them and pay to send the shorts back.
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for sharing your feedback. We're sorry to hear that the fit didn't work out. We appreciate you taking the time to share where we can improve, and we hope to provide you with a smoother experience next time.
- Customer Support Team
I ordered a stem from this business and…
I ordered a stem from this business and it came quickly and with no issues.
28 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for trusting us!
- Customer Support Team
Antwoord van The Colorado Cyclist
Glad you received it right away! Thank you for sharing your experience :)
- Customer Support Team
Fast delivery, authentic product.
Fast delivery. Product as expected. Can't really ask for more.
27 augustus 2026
Antwoord van The Colorado Cyclist
Hoping to serve you again soon!
- Customer Support Team
Arrived on time and the quality of the…
Arrived on time and the quality of the items is as published
25 augustus 2026
Antwoord van The Colorado Cyclist
Thank you, Ariel! We hope you like your recent order. Till your next purchase :)
- Customer Support Team
New bike shoes on clearance
New bike shoes on clearance. Great price, fast service. What more can you ask for?
20 augustus 2026
Antwoord van The Colorado Cyclist
Appreciate your review, Rick! We hope that you love your new shoes! Happy rides :)
- Customer Support Team
all items ordered were delivered as…
all items ordered were delivered as advertised and in a timely manner.
26 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for choosing us, Eric! Hope you'll have many great rides ahead.
- Customer Support Team
AWESOME!
Great pricing, fast delivery and timely, excellent customer service! Thank you Ren!
3 september 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Appreciate your kind words, Chad! Happy rides :)
- Customer Support Team
Great Customer service
An item form my order is on backorder and I got a call explaining the situation and was asked how I would like to proceed. This is great customer service nowadays I would have only received an email.
3 september 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Thank you for your review, Rodman! We're happy to hear that despite the product being out of stock, it still left you satisfied. We appreciate your patience and understanding.
Thank you for trusting us with your cycling needs!
- Customer Support Team
Worst return policy I’ve ever…
Worst return policy I’ve ever experienced by far!!!! Will never order from you again because of how inconvenient and costly you make it for the buyer to return an item.
21 augustus 2026
Antwoord van The Colorado Cyclist
Hi Aric,
Thank you for sharing your experience. Our return policy allows returns within 90 days. However, for orders that are shipped correctly and are being returned due to change of mind or other preference, the return cost will be the customer's responsibility.
This policy helps us keep our pricing competitive while still offering a flexible return window.
We appreciate your feedback. Feel free to reach out if you have any questions or concerns.
- Customer Support Team
Easy to order
Easy to order, delivered what they said they would on time. Also very good communication
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for your kind words, Dan! Wishing you safe rides ahead :)
- Customer Support Team
Have used C.C. since the 1990's.
Easy internet access, great inventory, fantastic prices. Fast shipping.
25 augustus 2026
Antwoord van The Colorado Cyclist
Appreciate your feedback! Thank you for trusting us on your cycling needs :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you, Matt! We appreciate your review. Enjoy many miles ahead :)
- Customer Support Team
Excellent and friendly and quick…
Excellent and friendly and quick replies.
2 september 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Appreciate your kind words, David! Thank you for trusting us :)
- Customer Support Team
Great price and fast shipping!
25 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for your review! Hope everything arrived in good condition :)
- Customer Support Team
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