The original shipping envelope contained only the shipping slip but no hub body. I sent an email with pictures attached explaining the problem. I received a reply from Ren apologizing for the error. S... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ren did a great job resolving an order issue promptly. I appreciated his diligence to catch a second issue and raise it immediately so it could be resolved rapidly as well. Thanks so much Ren!
Bedrijf heeft geantwoord
They were a pleasure to work with after I received my order and found that it did not look like what was listed on their site. I appreciate them working with me to get the order returned.
I have been dealing with Colorado Cyclist over many years. Always an outstanding company. Great deals, products and customer service, and fast delivery. What more could one want.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Contactgegevens
325 Interlocken Pkwy A105, 80021, Broomfield, Verenigde Staten
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,7
Uitstekend
525 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order
Easy to order, delivered what they said they would on time. Also very good communication
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for your kind words, Dan! Wishing you safe rides ahead :)
- Customer Support Team
Have used C.C. since the 1990's.
Easy internet access, great inventory, fantastic prices. Fast shipping.
25 augustus 2026
Antwoord van The Colorado Cyclist
Appreciate your feedback! Thank you for trusting us on your cycling needs :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you, Matt! We appreciate your review. Enjoy many miles ahead :)
- Customer Support Team
Excellent and friendly and quick…
Excellent and friendly and quick replies.
2 september 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Appreciate your kind words, David! Thank you for trusting us :)
- Customer Support Team
Great price and fast shipping!
25 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for your review! Hope everything arrived in good condition :)
- Customer Support Team
Antwoord van The Colorado Cyclist
Thank you! We're happy to hear you had a good experience. Till your next purchase :)
- Customer Support Team
Easy process and very attractive prices
25 augustus 2026
Antwoord van The Colorado Cyclist
Thank you, Yaron for your review! We're hoping toserve you again soon :)
- Colorado Cyclist Customer Support
Ren was lightning fast in his reply
Ren was lightning fast in his reply, which put me at ease knowing the order was en route.
Outstanding example of customer attention that is a much missed art in business.
1 september 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
We're so happy that your recent interaction with our customer support made you satisfied :)
Thank you for trusting us with your cycling needs!
- Colorado Cyclist Customer Support
Great price match policy and fantastic customer support
Colorado Cyclist was one of the few places I could find that carried a small part for my Ortlieb pannier, and I also needed some tires for my trike which I was planning to order form somewhere else until I realized that Colorado Cyclist price matches. I sent their sales team an email with the price match request and they answered in less than 10 minutes and got me sorted out immediately. Ren from customer support was extremely helpful, friendly, and professional. I really appreciate the painless process ordering from Colorado Cyclist!
31 augustus 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Thank you so much for your kind words! We'll surely pass this along to our customer support and we appreciate you trusting us!
Happy rides :)
- Colorado Cyclist Customer Support
My request was handled quickly and…
My request was handled quickly and professionally. I will ship here again 😊
27 augustus 2026
Review zonder uitnodiging
Antwoord van The Colorado Cyclist
Thank you, Diana! We appreciate your review :)
- Colorado Cyclist Customer Support
The shipping is really fast and in new…
The shipping is really fast and in new conditions item.
22 augustus 2026
Antwoord van The Colorado Cyclist
Appreciate you leaving us a review! Hope to see you again :)
Outrageous shipping cost.
Parts were available, shipping was fast, shipping price was outrageous. Yes I paid it but small MTB brake bolt clips that could have been shipped in a padded envelope were shipped in a medium sized 5x5” box for more than the $7.00 or so I paid for 7 clips.
Gave a 3 based on shipping cost alone. Was going to go 2 but they did have the part and did ship fast. I know the guy boxing them up had to have been thinking the box was a total waste.
21 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for sharing your feedback. We’re sorry the shipping cost affected your overall experience.
We do offer free shipping on orders over $75, and for smaller orders, shipping rates are based on the shipment and fulfillment requirements.
We understand that the packaging may have seemed larger than necessary for the items ordered, and we appreciate you bringing this to our attention.
So far no more flat tires.
30 augustus 2026
Antwoord van The Colorado Cyclist
We hope you love it! Happy cycling :)
Item arrived quickly and as advertised…
Item arrived quickly and as advertised and pictured.
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you, Mark! Happy rides :)
What a long return process
What a long return process. I had items all boxed up to return, and then I had to take out the items and take a picture of them! I put them back in the box and made a label and went to the post office and to stand in line. I returned some shoes to another retailer recently and with only a couple of key strokes, I was told to go 1 mile to UPS and just hand them box. How easy!
18 augustus 2026
Antwoord van The Colorado Cyclist
We’re sorry the return experience was frustrating. We appreciate you taking the time to share your feedback with us, and we’ll keep it in mind as we continue improving the experience for our customers.
SUPER quick delivery and efficient…
SUPER quick delivery and efficient communication back when asked if a local pick up was possible.
21 augustus 2026
Antwoord van The Colorado Cyclist
Thank you for sharing your experience and for trusting us! :)
Antwoord van The Colorado Cyclist
We appreciate your review! Ride safe :)
Antwoord van The Colorado Cyclist
Happy cycling! We're hoping to see you again :)
Super fast shipping
My item arrived in only 2 days and the parts were exactly as advertised. Very satisfied.
20 augustus 2026
Antwoord van The Colorado Cyclist
Thank you, Scott! Looking forward to your next purchase :)
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