My Outdoor Oasis t/a Combined Shipping Reviews 

From the first visit where we met Hanna she was very knowledgeable and courteous.the hot tub was delivered and installed by Ricky and Mikie who were excellent and so very helpful .I had a small problem and combined Shipping sent out a guy who fixed it in no time, the hot tub is just superb.Well done would recommend your company to friends.

This company has been awesome throughout their great service.
Ordering was made very easy and delivered on the day by two great guys.
Nothing was to much for this company and the hot tub looks amazing.
Hopefully filling it up this weekend and relaxing.

Great service, great product. Had to wait a while for delivery but this was down to the pandemic not Combined Shipping.
I think my only gripe would be is, you should invest in a vehicle with a crane on the back. These things weigh a ton and 2 guys moving or lifting was impossible. I had to get the farmer to do it for me. A small crane to lift in elevated locations would have given your delivery team a better chance of success in delivering to its final destination.

Overall 9/10 for service, communication, support and advice. Delivery on the day took the 10/10 accolade off you.

Great communication, really helpful delivery and installation team. After sales team were just the cherry on the cake. Thank you so much. More than happy to recommend combined shipping for hot tubs.

You could not ask for more support, from the initial phone call to the delivery ,installation and set up. The delivery guys wear great and the after support is also fist class, no question to much trouble. I could honestly not recommend this company enough. The service and quality of the product is amazing. Thanks for my awesome hot tub .

Amazing experience from start to finish! Knowledgeable team, no hard sell and very responsive with any questions. Also helped us source a crane when we found out we hadn’t measured properly! This was all done within minutes. Cannot rate them high enough

The hot was a just I was looking at a great price, I needed to wait a few months due to shipping issues and these were they could improve no communication from them to me I was the one doing the chasing, the delivery once it was arranged cam on time and swift overall it's now in place and looks good

Well what can I say from the technical team to the sales department and the delivery team everything was not too much trouble. My experience with this company is excellent. Stop right now if you come across Direct Shipping when looking for a hot tub you have found the best company with outstanding service. Thank you to fantastic team

Excellent service so far! Delivered on time on the date agreed. We had a combined crane service with SAS Logistics, recommended by Combined shipping. Both companies worked together on the day and gave us reassurance throughout. Day one,a big thumbs up from me!

Fantastic service from the team, we chose a hot tub in stock which meant only a few days to wait to have it installed! Woody and Mikey installed and set it up leaving us with a great new spa and we are loving it! I would highly recommend this company!

top service Combined Shipping , throughout the whole process, the delivery,placing,installing were just slick thanks to Mark and Mike , nothing was too much trouble , so many good tips and hints and advice , interest and pride shown in their work . two very happy jacuzzers about to get into a nice spa tonight , thank you Combined and all your Staff

Absolutely brilliant service from start to finish, even the guys delivering were so patient as I had to remove a fence post, also aftercare, went to plug it in, moulded plug was damaged, telephoned and it was delivered next morning before 9am

What can I say great service from combined on the phone and in person super hot tub delivery guys were brilliant so helpful and polite gave advice worked quickly and cleanly would highly recommend this company and already have to others that are thinking of getting one

Delighted with the whole process from start to finish. Quick and easy to order, payment also straight forward and easy to follow instructions regarding delivery. Delivery men were fantastic and put our hot tub on to Static Caravan decking with no issues at all, nothing was too much trouble for them. Installation chap came and explained everything to us and set everything up. Very helpful indeed. An extremely easy company to work with, would definitely recommend to others.

From visit to showroom to the crane operator it was a easy process, really pleased with the tub and service I've had, purchased from these on the recommendation of several friends that have purchased from them.
I'd 100% recommend these guys.

Mixed feels, second hot tub from CS upgraded from Moonlight to a Rose, growing family.
6 months for delivery CV19 and shipping problems around the world, more communication would have been helpful. Day before delivery phone call, check tub installed wrong touch screen, 3-6 months to get the one I wanted so refund for the lesser model. Delivery guys fantastic could`nt be more friendly, installer nice guy but rushed install did`nt supply glands scruffy install standard and i had install the in touch.. paid for install little annoyed with standard.
The Rose, its self far more powerful and even the cheap seats have good power and options very good features children love it. Negatives the new type lifter is rubbish and cover just does`nt fit correctly loosing lots of heat over night. Appears to loose a lot of temp over night and appears to take a lot longer to heat up the the old model. The in touch helps control the power usage filtering and heating, due to the rise in energy costs we are now running at £6-7 per day with solar panels, big increase not CS fault of course. Would recommend the intouch unit to control costs. the slopping sides mean you can balance your drinks on the side so had to purchase clip on cup holders.
don`t like the access panel have to remove the lifters nut and bolts to get access, not good. cover and filter just does`nt work for me.
Product after 1 months use very good product time will tell if the quality aspect stands the test of time.

we have not had any problems so far, pleased with the product and service we got.

Recently purchased a Amethyst Plug n Play from this great company. Massive thank you to Jason, Hannah and everyone at Combined Shipping for all their help, advice and professional knowledge of hot tubs. It has been a dream for a long while, which has now become reality. The hot tub is amazing and was an extremely competitive price and great value for money. I would recommend this company to anyone thinking about buying a hot tub, you won’t find a better company. From advice on which hot tub to buy, to purchasing the tub, to the the lads that delivered it, the engineer who set it up and all the aftercare and questions, this company is quite simply, second to none. I highly recommend this five star company if you are thinking about buying a hot tub, you can’t go wrong.

Finding a hot tub with a bench seat so my disabled husband can enjoy the benefits from a hot tub safely, was made easy. We have already recommended Combined Shipping to family, friends and other families with disabled family members.

Fantastic company and have helped our family through the entire process. Every single member of the staff from the office team to the delivery team, are all so polite and ready to help.

I would highly recommend this company.