Commense Reviews 200

Great customer service, would recommend buying from them!

Ordered two items from them for the first time and wasn’t sure what to expect. The quality was good, but the dress didn’t fit my daughter well. I reached out to customer service & they responded within same day and ended up offering a store credit for item. Based on my experience, I would recommend them.

I ordered a linen like set for the summer and order a smaller size, the quality was amazing and looked exactly like the pictures, but unfortunately it didn’t fit me. I reached the customer support team and they responded promptly. I wanted to return my order and the Commense team offered me to keep my items and a 100% refund in credits for the app. I’m very grateful and satisfied. I will be ordering again for sure. Highly recommended! Thank you 😊

I ordered some items that did not fit as well as I hoped. The customer service team was quick to reply regarding return options and helped me through the process giving me the best deal.

I ordered a satin set and wasn't 100% satisfied with the quality of the material, but customer service was excellent! They were very responsive, let me keep the set, and gave me a full store-credit refund!

The quality of the clothes are good! They come as described and sizing is fair. Their customer service exceeds expectations! I do recommend this site for online shopping.

Great costumer service

The clothes are great and the quality of fabric is good. The customer service is superb and I will definitely shop at Commense again.

Through an ad on Instagram, I ordered a suit (shorts and a shirt). I thought it would be worse than in the photos, but the set came great, the quality is very good, and a huge plus is their costumer service. Thank you guys 💕

Great customer service, gave me the option to return my clothes or get store credit for a better size.

Ho effettuato un acquisto online, sbagliando la taglia. Il Servizio Clienti è stato SUPERLATIVO, agevolandomi con un buono nella difficoltà di rispedire al mittente. Davvero efficienti!

Ordered the wrong size on two pairs of pants and received full credit for an exchange. Great Service

I knew that it was a clothing company from overseas so I expected to wait for my order to take a couple weeks. And it did, but even so it arrived pretty quick considering. The clothing is cute, trendy, classy and up to date as well. It's made for a slimmer person which is a given being from Hong Kong. But still I'm able to find unique one of a kind items that I wear and am given compliments about all the time. Well made, lux fabrics for majority. I'd have to say so far 5% of my items I order were not as it looked. But the 95% were amazing. I just have to try and figure out the style, cut and sizing to get better at how I select my pieces. Yes it's a bummer when it doesn't fit and you really like the clothes. But they have a generous return refund policy that still convinces me to be a loyal long time customer. And this is a real review.

Very good costumer service. the order did take 3+ weeks to arrive but most items were of good quality and the return/exchange system is quick and efficient.

These are absolutely fake reviews because there's no way in hell Commense has any happy customers. My order took 3 months to arrive and when it did arrive, they weren't even the items I ordered, and all horrible Shein quality... way too good to be true, PLEASE save your money and go elsewhere. This is a SCAM and a waste of time.

Excellent customer service response, and time when I needed to return items!

Creative styles of clothing and EXCELLENT customer service. I accidentally added the same shirt to my cart twice, and the team reached out to double check. Then they adjusted my order, at no cost, and processed the refund. I am looking for different tips I can interchange with my pants and this was the perfect site for it.

great site… fun, affordable, good quality items that ship quickly!
and their customer service is fantastic: quick to respond & resolve in a 100% satisfactory manner!
can’t wait to shop again here!

Customer service was amazing when I had a problem with my order and when my order did arrive the dress was gorgeous! Perfect for a summer wedding :)