Good staff ( Sam ) whom you are able to understand, very polite and very useful information on what we require.Explained the product very well.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... Toon meer
Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... Toon meer
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I be... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Compare Broadband is an independently owned Australian comparison business, comparing broadband since 2009. Our team lives and breathes broadband. Based right here in Australia, we understand nbn technology types, internet plans, providers and what Aussie households actually need. We are not a provider. We work with you to find the right plan for your household, from a range of providers, so you do not make the wrong choice. Every plan is priced the same as going direct, with no markups and no lock in contracts. Our service is completely free to use. Providers pay us a referral fee when you sign up, so you never pay a cent more than going direct. We guide you though your new connection from start to finish, and for the same address switches your service stays connected throughout. Some providers require you to give notice to cancel your old plan yourself, so we'll tell you exactly what your provider needs to avoid being double billed. Every deal on our platform is fact checked by our team, covering speeds, pricing accuracy and contract terms before anything goes live. We're proud to support the Royal Flying Doctor Service, giving back to regional Australia every time a household compares with us. Call 1300 763 813.
Compare Broadband
Geschreven door het bedrijf
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Contactgegevens
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australië
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,8
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I couldn’t be happier!
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid it’s gonna cost. So overall I really couldn’t be happier. Also Diana deserves a promotion just saying!
31 augustus 2026
Really informative and helpful
Really informative and helpful. Rang me back at a time convenient for me
29 augustus 2026
I just needed a change
28 augustus 2026
Brilliant service
Great customer service - patient and took the time to explain stage by stage
27 augustus 2026
Easy transition and knowledgeable…
Easy transition and knowledgeable person to deal with
27 augustus 2026
Quality service
Quality service. Called up to check in on the transition process and essentially did the switch over for us after some questions and price comparisons.
I would recommend, Thank you Kelly the lovely conversation.
27 augustus 2026
Rory was terrific to deal with
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinking about for some time but hadn't acted upon.
26 augustus 2026
Easy to speak to
Easy to speak to. Got everything sorted out quickly. Good communicator
25 augustus 2026
Very thanks from Tim if I remember his…
Very thanks from Tim if I remember his name correctly. Well helped
24 augustus 2026
The agent was very helpful in getting…
The agent was very helpful in getting me the best deal possible and helped me through step by step to get the deal done.
24 augustus 2026
Stress free switching
Friendly and helpful staff that guide you through every step with no pressure
24 augustus 2026
Quick and easy transition to Dodo
Quick and easy transition to Dodo, within 24 hours all done.
21 augustus 2026
Great service with both Sam and Andrew
Great service with both Sam and Andrew. Easy to understand and great at explaining options and differences between plans
Thank you for making this easy
22 augustus 2026
Great customer service!
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I believe his name was Rory.
Rory was very patient and answered all of my questions. He made the process very easy and we were able to switch to a better internet which we’ve had zero issues with so far and even switched to a cheaper electricity provider!
11 augustus 2026
Fantastic and informative customer…
Fantastic and informative customer service by a young Gentleman named Rory. He guided me through the process, made suggestions without being pushy and assisted with my queries. Overall a very pleasant experience. Thank you!
17 augustus 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.