I found the help given to me was extremely helpful, I spoke to Sam Bailey, Sam was very patient, understanding and a delight to chat to, being elderly and very confused when dealing on the internet,... Toon meer

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Lees wat reviewers zeggen
Good staff ( Sam ) whom you are able to understand, very polite and very useful information on what we require.Explained the product very well.
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... Toon meer
Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Compare Broadband is an independently owned Australian comparison business, comparing broadband since 2009. Our team lives and breathes broadband. Based right here in Australia, we understand nbn technology types, internet plans, providers and what Aussie households actually need. We are not a provider. We work with you to find the right plan for your household, from a range of providers, so you do not make the wrong choice. Every plan is priced the same as going direct, with no markups and no lock in contracts. Our service is completely free to use. Providers pay us a referral fee when you sign up, so you never pay a cent more than going direct. We guide you though your new connection from start to finish, and for the same address switches your service stays connected throughout. Some providers require you to give notice to cancel your old plan yourself, so we'll tell you exactly what your provider needs to avoid being double billed. Every deal on our platform is fact checked by our team, covering speeds, pricing accuracy and contract terms before anything goes live. We're proud to support the Royal Flying Doctor Service, giving back to regional Australia every time a household compares with us. Call 1300 763 813.
Compare Broadband
Geschreven door het bedrijf

- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Contactgegevens
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australië
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I dealt with a lovely young man called…
I dealt with a lovely young man called Nicholas. He spent plenty of time explaining things to me and he was patient with me finding things online while he talked with me. He talked through with me the advantages and disadvantages of what I was comparing and am happy with what he explained to me as he made it very easy to understand.
Nicholas’s approach to providing…
Nicholas’s approach to providing important information and really carrf
Tim was absolutely a pleasure to talk…
Tim was absolutely a pleasure to talk to and deal with. His knowledge is top tier. A high recommendation
Tim was very helpful and listened to my…
Tim was very helpful and listened to my needs without pushing me in one direction. Genuine advise and service . Highly recommend
The operator was very helpful and…
The operator was very helpful and listened to my concerns and finalised the order quickly.
Person was very informative and helpful…
Person was very informative and helpful without being pushy
Very informative and helpful
well done, very impressed
very impressed, your consultant understood and listened. I know I am a constant interrupter ,but he persevered. I am sure his recommendations will be fine.
Good way to compare broadband plans
The salesperson did their job. Explained what I was eligible for and that I could save $180 by switching broadband plans.
Excellent customer service and…
Excellent customer service and efficient. Clear explanation. Nice voice too :)
Ollie was very helpful and patient
Great to deal with
Very helpful and knowledgeable +spent…
Very helpful and knowledgeable +spent the time to explain to me in plain terms that I could understand. Top job
Great customer service
Great customer service. Ollie was not pushing his upsell but definitely a good dude.
Keep up the good work Ollie 👍🏾
Excellent service from Compare Broadband
Nicholas was very friendly, helpful and knowledgeable.
He took all necessary time to explain all to me, an 82 year old non-expert.
Great information and problem solving…
Great information and problem solving from Rory.
Rory gave me all the information I required and assisted me in making my decision. Very much appreciated.
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