My husband was contacted by his bank to tell him they were stopping his bank card as they had spotted what they recognised as a dubious debit on his account. This was a new card which he had only use... Toon meer
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They take money from your bank account without your consent i dont know how they do it however becarefull people check your transactions before buying anything online . I ve just canceled my subscrip... Toon meer
Bedrijf heeft geantwoord
Like every other reviews I feel totally scammed by this bunch of lowlife cheats They got me though Trainline it was virtually invisible and no mention of any subscription not even an email ove... Toon meer
Bedrijf heeft geantwoord
DO NOT SIGN UP! Massive Scam! They tell you, you can get cash back, all u have to do is sign up but it’s a load of rubbish. I’ve had £54 taken out my account without any cash back on anything I’ve p... Toon meer
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SCAM
SCAM. unkowignly subscribe you and charge you £18 a month. They send update emails straight to your spam. Disgraceful
26 mei 2026
Review zonder uitnodiging
Antwoord van Completesave
Hello Samuel, thank you for reaching out so we could assist you.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address via email to mary@completesavings.co.uk.
This is a sly form of theft and should…
This is a sly form of theft and should be closed down by the authorities
16 mei 2026
Review zonder uitnodiging
Antwoord van Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
AVOID AT ALL COSTS WHEN USING…
AVOID AT ALL COSTS WHEN USING TRAINLINE!!!!
I inadvertently subscribed to this site via Trainline without realising that the subscription costs £18/month! This is a complete rip-off.
7 mei 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for letting us address your concerns. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised.
For us to locate your membership, please share your full name and email address via email to mary@completesavings.co.uk so we can follow up with you.
This company are scammers my bank are…
This company are scammers my bank are aware and so are police lying to innocent people to steal money from them let’s hope they get what’s coming to them and are officially shut down because they are genuinely disgusting
4 mei 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
I recently discovered that I have been charged monthly
I recently discovered that I have been charged a monthly fee by Complete Savings without my explicit consent or knowledge. It appears that I was signed up automatically after a purchase on another website, which is a very misleading practice.
I have never signed into their website, nor have I used any of their services or benefits. I have already sent an email to their customer service team requesting an immediate cancellation and a full refund of all previous charges.
I expect a prompt response and a total reimbursement for these unauthorized transactions. I hope they resolve this matter professionally.
3 mei 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for bringing this to our attention.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to locate the membership, please share more details like your full name and email address through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
A bit scammy
A bit scammy. They seem to have slipped on to my card stealth when I bought plane tickets. Phoned up and they offered a refund for all the payments (5 months worth). Shouldn't be legal.
28 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for bringing this to our attention.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
Scammers lying deceitful taken 18…
Scammers lying deceitful taken 18 pounds a month for what!
Was not aware of ever signing up to this scam,
Tried to cancel at my bank, computer say no you can’t,
Tried cancelling on there web site fingers crossed who knows,
They should have paint thrown at the offices, at least,
Mr Turpin wore a mask
27 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
If you have any further questions, please don’t hesitate to contact us directly via email to mary@completesavings.co.uk.
Antwoord van Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
I just looked at my bank statement and…
I just looked at my bank statement and you have taken £18 I didn’t sign up for that also I don’t have £18 for you to take . Absolutely shocking I have just cancelled this and it cost me another £9.95 I will be going to get advice about this fuming
15 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership via email to mary@completesavings.co.uk.
Deception, AVOID!
Absolute scam, I signed up thinking it was just to get cash back through toolstation, I was paying £18 per month without realising, when I realised I tried to claim some cash back to recoup some sosts back and they made it difficult to get the cash back wanting all kinds of proof of purchased uploaded to them, even though they had my toolstation purchase history of thousands of pounds that I spend regularly per month through my plumbing business. Please AVOID this company as it is not what you expect, especially associated with toolstation.
I know this is legal what they are doing and isn't a pure scam, but imo it is a scam, in that it is deceptive and sold as a rewards scheme but you put sign up and thinking you will at least get what you put in, if you don't then it's a waste of money and what's the point?
The hoops you need to jump through to get anything back is not worth it. It's very misleading, the small print mat tell you exactly what's what, who's got time to trawl through small print? And that's how they get you in.
3 mei 2025
Review zonder uitnodiging
Antwoord van Completesave
Thank you for sharing your feedback. For clarity, Complete Savings is a membership programme where it was stated on the sign-up form that a membership fee will be collected after your free trial period.
To track your online cashback, your purchases must be made after clicking through the retailer's website. If your transaction was not tracked, you can always reach out to our team to validate your claim as long as you can provide your proof of purchase with the complete information needed.
Please share your membership information via email to mary@completesavings.co.uk and we'll investigate this further.
Shocking
Shocking , yet another company taking money by stealth, eighteen pounds a month taken from my bank account for the past year. Just what I need when caring for my wife who doesn't get paid for being unwell .
Well payments no more, will be talking to my bank and warning many people on social media and other means
9 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for reaching out so we could assist you.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address via email to mary@completesavings.co.uk.
If I could do no stars I would
If I could do no stars I would, how they work should be illegal
8 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Completesaverage.co.uk is a scams…
Completesaverage.co.uk is a scams site!!! I don't remember having anything to do with them but money is been taking from my credit card!??
When I contacted for refund of the money!next day they taken 2 x £18 same day!!! Bank says to contact Completesave.co.uk but no response from them yet!!
Got response TODAY 10th of April 2026
From 3rd of June 2025 9th of April 2026 11×£18 taken from my credit card why?????
You refunded only 2×£18!!!!
Where's is the rest of the money????
I only realised last week bank holidays whilst checking out about spending!!!. And then called the banks to stop the transaction! Otherwise it may go for forever??!!! NOT! NEVER KNEW YOU WERE SAVING ME ANY MONEY BUT TAKING EVERY MONTH????
I would like you to refund 9x £18 ASP.
THEN I WILL PUT THIS TO REST!!!
THANKS
8 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for bringing this to our attention.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
Ask for a refund if you've been caught out
I unwittingly signed up to this when I bought a Railcard.
I realised I couple of weeks ago that I've been paying them £18/month for over 2 years, amounting to over £460.
I sent them an email complaining and asking for a refund as I'd never used the service and they gave me a full refund. Definitely worth asking if you've been caught out.
I expect they give out refunds easily so they can stay under the radar and don't get sued.
25 maart 2026
Review zonder uitnodiging
Antwoord van Completesave
We appreciate you sharing your experience.
Please know that Complete Savings programme is designed to provide value through cashback and savings opportunities. More details about how the programme works can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
Please send us an email to mary@completesavings.co.uk for us to follow through on your concern and identify your membership.
I have just checked my Visa Card and…
I have just checked my Visa Card and £18 has been coming out my account for months!!! For what? Who are you. I want every penny refunded!! Called customer services to be advised a form will be sent out. Trainline you should be today ashamed at this scam !!! Disgusting . I'm due back over £200 !!!
2 april 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to follow through on your previous interaction with our team, please us send us an email to mary@completesavings.co.uk.
after realising i have paid £18 a month…
after realising i have paid £18 a month for 30 months,
i phoned up to cancel and subscription, and to be fair i was ready to kick off and demand a refund. but the lady on the phone was very polite, and all i had to do was fill in a simple form and i was repaid in full with 5 days.
23 maart 2026
Review zonder uitnodiging
Antwoord van Completesave
We appreciate you sharing your experience. We're glad the representative was polite and your issue resolved quickly. We value your feedback.
Complete scam daylight robbery
27 maart 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how the programme works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions
For us to locate your membership, please send us an email to mary@completesavings.co.uk.
I thought it was a one off service
I thought it was a one off service, did not have any idea it was actually a subscription service until the money went out of my account. I can't find how to cancel and get my refund payment of £18
21 maart 2026
Review zonder uitnodiging
Antwoord van Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk
this should be illegal but is not.
This company apears to have rebranded itself as Webloyalty Membersip. In the pandemic I bought my wife a pair of Hotter shoes and unwittingly signed up for this scam that deducted 15 pounds a month from my account. I would urge all pensioners to check their monthly bank statements for an entry WLY*COMPLETESAVE.C as we are vulnerable to this sort of thing. It is not illegal apparently..but it should be. Complete MISSELLING.
19 april 2025
Review zonder uitnodiging
Antwoord van Completesave
Hello there, the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Miserable scam
Miserable scam. Trainline should be chased legally for scamming its customers being associated with completesave. Had to spend 1 hour on the phone on a Saturday morning to get cancelled a subscription I never applied for. They should be closed legally for fraud!
14 maart 2026
Review zonder uitnodiging
Antwoord van Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how it works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions
We can provide details of how you signed up if you could share more details with us via email to mary@completesavings.co.uk and we'll do our best to help.
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