Computer Orbit Ltd Reviews 308

I usually don't write reviews, but I must say that for my first experience, orbit was amazing. Fast delivery, very easy to track my item, and a lovely personal touch with a pack of Haribo in the box.

Great products at great prices and delivery could not have been faster

The fastest delivery I've experienced. Ordered an item and it was delivered the next day. Packaging was intact and everything arrived in perfect condition.

The delivery took longer than expected, but considering it was a Black Friday purchase, it may have been busy

No issues all working was skeptical as I'd never heard of them but all good

Amazing!

I recently purchased a graphics card and a power supply from this computer shop as both were cheaper here than anywhere else. My items arrived in 2 days via royal mail, with good packaging in the box. They also included a bag of Haribo Supermix which was a nice extra!

Overall, I would recommend Computer Orbit.

Wow wow wow!! What can I say. I’ve been left speechless by the awesome customer service and attention to detail that these guys have displayed. I bought an item for a friend’s birthday. And after mentioning this the team at orbit sent out a birthday card and sweets. In my 8 years of pc building I have never come across a company that cares so much about their customer’s experience. I must say that I will definitely be buying all my tech products from orbit where possible. Special Thanks to Kas for making this possible!!!

Simple purchase, Low prices, fair shipping, UK-based, and actually in stock.
10/10 would buy from this seller again.

Ordered a new case at 3pm got it the next day at 11am. Very good service

quick, and easy collection of item ordered online

Fast delivery - a small issue with my order was dealt with quickly, efficiently and with no fuss at all. Easy to contact for help via phone and email. I will definitely be using this company again. Thank you!

Excellent company very professional delivery service everything was packed very well to protect the items so it gets to you in perfect order easy to navigate website thanks it’s a five star from me and a very happy pc build cheers.

The TD-500 Mesh V2 came in perfect conditions

Second time buying from them , this time the Corsair 5000d airflow case. Fast delivery and the cheapest price compare to others. A+

They went out of their way to make me happy with my product.

Easy to use website, got all my parts I needed from one place which is the best imo.

Ordered on a Friday and had it delivered by the Monday and was wrapped perfectly!

Amazing service and thank you for the fast delivery!

I Ordered Items on the 13th Oct and have yet to receive them. No updates provided unless you ask for them to which they can also take time.

There is currently an investigation being done by the DPD courier however, I can't get updates from them because it's between the them and the seller.

I also cannot get a refund or items resent unless their courier deems the parcel lost. I've even paid DPD for a next day delivery the following week before I knew there was even an investigation.

I feel like not enough is being done to resolve this.

Review written as of the 24th Oct

Edit: Received parts 27th Oct. DPD wanted another 72hr for investigations but Orbit said no and instead re-sent me the items with Next day delivery. One of the parts were not in stock so instead was upgraded to a better part which was really kind of them.

Unfortunately, when it came to test the parts, the Main board was not getting any power so I am now in the process of talking with Customer services to get a replacement.

Edit2:

Main board arrived however, it would only switch on intermittedly and it was because of the PSU being faulty! I'm so lucky. I didn't want to wait for a long process of getting it replaced and instead ordered the same model from Amazon.

All good now and in the process of getting a refund for the faulty unit.

Edit 3:

I have now received my refund (14th Nov). Shout out to Ollie who was very helpful with support.

Initially, I was hesitant to buy from Computer Orbit due to its unfamiliarity. However, after several transactions, I can confidently attest to their outstanding service. They offer competitive pricing, prompt and affordable shipping, and efficient customer support. Highly recommended.