Booked 2-way return private transfer. Later found out it cost way more than other private transfers. On the way to Brisbane airport, live bus update webpage was not working, the van quality was poor.... Toon meer
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Lees wat reviewers zeggen
We arrived on time and waited in front of a well marked conxion bus which was locked (it was the only clearly marked conxion bus in the area). We made ourselves known we were conxion travelers with th... Toon meer
Expensive. Dirty van. Cracked windscreen. Driver did not know how to find my house (for reasons that are not clear, he didn't want to get directions from maps). Not truly door-to-door. You're picked u... Toon meer
I travel with ConXion often, Whilst normally have a pretty good experience, Paul was especially helpful & friendly, we hit some patches of heavy rain but you could tell he was a very experienced dri... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Con-x-ion is Australia's largest airport shuttle bus transfer company providing door to door airport transfers from your Home or Hotel. Servicing Gold Coast, Sunshine Coast, Brisbane, Sydney & Melbourne.
Contactgegevens
Activity Crescent 41, 4214, Molendinar, Australië
- con-x-ion.com
1,8
Slecht
45 reviews
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Cancelled my pick up from Hotel to BSE airport
Cancelled my pick up from my Hotel Brisbane city center to BSE airport, because they wanted to pick me up in the middle of the night, five hours too early for my flight. When cancelled they said refund will take two weeks, now five weeks later still no refund!
A shame this company! Airports should cancel contracts with them, thieves!
30 augustus 2024
Review zonder uitnodiging
Absolutely disgusting that in this day…
Absolutely disgusting that in this day and age companies like this bully people into only being able to pay by credit card which adds additional cost to an already expensive product.
Customer service lady hung up on me twice for questioning the ability to pay by other means, they all say they record their conversations for training purposes, they should hear this one and see that is not the way to speak to a customer.
5 januari 2024
Review zonder uitnodiging
1) I booked a bus tick with con-x-ion…
1) I booked a bus tick with con-x-ion from nr Southport to Gold Coast airport. I then booked flight ticked to Sydney to be in sync. Then the bus was cancelled at last minute and put on earlier middle of night bus! Had to wait nearly 3 hours for my original domestic flight!!
2) A few days later, booked flight back to Gold Coast airport from Sydney, after checking before with bus pick up and confirmed via email. Then they cancelled!!! I had to then at more expense 'change my flight' to another time to meet the earlier bus pick up time. Crazy!!!!
Not efficient or reliable.
Con job, not recommended.
21 oktober 2023
Review zonder uitnodiging
Con-X-ion is Unreliable - Try Elsewhere
Very unreliable and would suggest an alternate service if hoping to arrive at the time when booked. This company was quite good. Now very very unreliable! I originally booked for a pick up at 5pm. Two day prior they sent a text indicating a time change to 4pm pick up. A call to the operator mentioned there was bus /mechanical troubles. The day of the journey they sent me another text indicating pick up at 6.50pm! Arrival at the airport would mean less than 2 hours. I requested cancellation. The operator Piarna indicated that as wanted to cancel within 24 hours I could only get a credit!!!!!! Sooooo crazy. If you want to get to the airport on time at the time you booked I would recommend an alternate provider such as Redy2Go, shuttle fair etc. I won't be using this service again.
23 september 2023
Review zonder uitnodiging
Receiving refund on a cancellation made…
Receiving refund on a cancellation made more than 24 hours before the pick up date is proving hard to get despite emails to their email addresses asking for an update.
When you do call in you are promised resolution and nothing happens.
Very frustrating. Its been over 10 days now.
23 februari 2023
Review zonder uitnodiging
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