CONCEIVE PLUS - Fertility Supplements Reviews 747

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When it comes to fertility products, speed matters. Conceive Plus delivered my order so quickly, it arrived before I even expected it. I’m extremely pleased with their fast service and will continue t... Toon meer

Beoordeeld met 5 van de 5 sterren

I was blown away by how quickly Conceive Plus delivered my order, I expected to wait a while, but it arrived within a few days, right when I needed it. Fast, reliable, and efficient service. I highly... Toon meer

Beoordeeld met 5 van de 5 sterren

Conceive Plus is not just about great products, they have fantastic delivery as well, My order arrived in no time, and I didn’t have to wait long at all. If you're looking for a company that values ef... Toon meer

Beoordeeld met 1 van de 5 sterren

I tried these supplements for 4 months, and all I can say is just a complete waste of money for me. The supplement did nothing but ruining my skin completely and gave me extreme acne that never had, p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. Farmaceutisch bedrijf

Geschreven door het bedrijf

Conceive Plus® products are available in pharmacies, drug stores, fertility clinics and even supermarkets in over 70 countries around the world helping millions of couples to get pregnant. Each day more and more trust our products to support their journey of starting or expanding their family. More couples globally choose Conceive Plus than any other fertility brand.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

747 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Customer service is poor

Customer service is poor I ordered the product from amazon got my order in two day so with my decoy packs I decided to use the website now it has been two week and I still have not received my package talked to the representative one day they said my package was about to be shipped wait for email no email for two days so I chat with representatives again this time the say it’s a delay in process

21 juli 2020
Review zonder uitnodiging
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 1 van de 5 sterren

Lies after lies

As many of the other reviews have stated, the customer service of this company is appalling. I think that everyone has allowances for covid-19 delays but there is unfortunately no excuse for lies from the customer service department. I was told numerous times ‘it will be shipped next week’ and this never materialised. I have now finally received my order 4 weeks after ordering a 3 day product. As you can see from other reviews, there is no allowances from this company. No refunds as stated in their t&c but this is just unacceptable when a service can not be provided. Covid-19 or not.
They will no doubt apologise that the service was not up to it’s normal standard. Unfortunately there is no excuse for lying to customers.

20 juli 2020
Review zonder uitnodiging
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 1 van de 5 sterren

You guys are the worst place people…

You guys are the worst place people should order from.

20 juli 2020
Review zonder uitnodiging
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 2 van de 5 sterren

Processing takes too long ☹️

20 juli 2020
Review zonder uitnodiging
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 1 van de 5 sterren

It took 40 days for them to ship the…

It took 40 days for them to ship the product. So much delay. Not recommended.
I talked to customer care regularly. They we always saying that it will be shipped next week.

18 juli 2020
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 5 van de 5 sterren

Conceive plus

Was very easy to order just waiting to see if delivery is easy to!

16 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

When I placed my order it said that my…

When I placed my order it said that my package will be delivered within 1-3 business day’s which was fine with me. Four weeks had passed and I didn’t receive my package and by the end of that week I had moved I asked a customer service person if I could get my package delivered to my new address and they told me no I asked to cancel my order because I hadn’t received my package when it said it will be delivered and I was moving they told me no so basically I wasted $80.00 and never received my package

15 juli 2020
Review zonder uitnodiging
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.

Beoordeeld met 4 van de 5 sterren

6 week delay...customer service was great!

Unfortunately there was a 6 week delay on my order... I checked in with custom service every few weeks to get status updates. All representatives were very quick to reply, which I appreciated. Other than the 6 week delay, I had not issues. :)

15 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It took two months to receive my order

It took two months to receive my order! I understand there might be a delay because of COVID-19, but NO other site that I have ordered from has taken this long. On top of that, I tried contacting them to cancel my order, but they wouldn’t do it! The only time they reached out to me was when I contacted PayPal to get a refund. First and definitely my LAST time ordering through these people.

14 juli 2020
Logo CONCEIVE PLUS - Fertility Supplements

Antwoord van CONCEIVE PLUS - Fertility Supplements

I'm sorry to hear about the prolonged delay you experienced with your order and the challenges you faced in seeking to cancel it. Your feedback is important to us, and we sincerely apologize for the inconvenience and frustration caused by the extended waiting time and difficulties in contacting us.

We understand the importance of timely deliveries and efficient customer service, and we regret that we fell short of meeting your expectations in this instance. Your comments will be taken into consideration as we work to improve our processes and services.

If there's anything more we can do to assist you or if you have any other concerns, please feel free to reach out to us. Your satisfaction is important, and we want to ensure that any issues are addressed promptly.

Thank you for sharing your experience, and we apologize for any disappointment you encountered.

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