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Beoordeeld met 1 van de 5 sterren

Scammed by these lot, have gone radio silence since FCA investigation, contact number no longer in service, I personally travelled up to both london office addresses last week, they no longer are ther... Toon meer

Beoordeeld met 1 van de 5 sterren

I am also a victim. After seeing reviews here of people wishing to take group action, I have created a dedicated Facebook page to connected everyone affected. Trustpilot won’t let me post the l... Toon meer

Beoordeeld met 2 van de 5 sterren

My question is what is procedure of getting a group legal action so that we would not lose our investments. Like myself I am a pensioner which I think few of us are whereby we have put all our savin... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for investment opportunities in real estate with a relatively small capital, saw CCG ad and it seemed too good to be true. Had a few sessions with Martin who explained everything very we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedinvesteerder

Geschreven door het bedrijf

Concept Capital Group is a property investment group that offers a unique and hassle-free approach to prefabricated property investment, connecting investors with socially responsible, economically sustainable and high-yielding investment opportunities in the UK.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 10% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

Scammed by these lot

Scammed by these lot, have gone radio silence since FCA investigation, contact number no longer in service, I personally travelled up to both london office addresses last week, they no longer are there, very apparent these scam artists have run off with my money and many other's. My hard earned savings gone.

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO BETTER

They are clearly having some issues at the moment, just type their name into google and instead of reassuring and communicating with their investors they are choosing silence. They are inconsiderate and clearly do not have any real tangible customer service training or any regard for anyone that isn’t themselves. They do not care for the people who have unknowingly kept this scam of theirs afloat. It’s shocking. And instead of responding to their investors they are choosing to flag negative trust pilot reviews, it’s so disrespectful... I am sure they have bigger fish to fry and can find a better use of their time. Next time choose to do the right thing and go through the appropriate channels for your business so you’re not having to spend your mornings flagging reviews that are completely justified. Concept capital group, the amount of emotional distress you are causing to people is completely unfair. Reply to the emails, pick up the phone and do one thing right - COMMUNICATE WITH YOUR INVESTORS.

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am also a victim

I am also a victim. After seeing reviews here of people wishing to take group action, I have created a dedicated Facebook page to connected everyone affected.

Trustpilot won’t let me post the link, so please search for “Concept Capital Group FCA Court Proceeding” Facebook.

Please share this as much as possible.

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My question is what is procedure of…

My question is what is procedure of getting a group legal action so that we would not lose our investments. Like myself I am a pensioner which I think few of us are whereby we have put all our savings in this so as to be getting something to lean and live on now that we have retired.

Concerned Investor

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Iam very concerned about my investment…

Iam very concerned about my investment at conception capital, I was supposed to exit on February 2025( after two years ) and they invented the excuse that they were under the impression that I wanted to re invest the money and because of that I had to wait until July to exit and now this happened. I don’t know how to contact the others in the same situation but please let me know if we are going to take group legal action. Gina Lamparelli

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

URGENT: If You’ve Invested with Concept Capital Group – Take Action Now

I invested in Concept Capital Group (CCG), believing it to be a legitimate opportunity involving static homes for social housing. The documentation, presentation, and professional tone led me, and many others, to trust the company.

However, in July 2025, the Financial Conduct Authority (FCA) confirmed that CCG is now under High Court proceedings for allegedly running an unauthorised £23 million collective investment scheme. Their assets have been frozen, and further updates will follow.

If you are an investor:
• Report your investment to the FCA and Action Fraud as soon as possible.
• Gather all paperwork, emails, and contracts related to your investment.
• I strongly urge all affected investors to form a support group, sharing updates and information can help us stay informed and support each other through what may be a long process.

This is based on my personal experience and public FCA information. Please stay cautious, act promptly, and let’s stand together in seeking accountability.

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Investors please note that the FCA has…

Investors please note that the FCA has begun High Court proceedings against CCG, Ian Elliot, Adrian Felix, Ernest Kargbo and many others over unauthorised investment scheme of £23 million of consumer investment. The FCA published the news article yesterday and it’s available on their website. I cannot cut and paste the link. Please check for your self.

21 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Goes Very Sour on Termination

Avoid this company if you value your time, money, or basic communication.

It has taken five months just to receive early termination terms after I requested a buyback. We missed the deadline by 2 months. Throughout the entire process, they were nearly impossible to reach. Emails and calls were ignored, and any response—when it finally came—was very slow. I mean 5 months to get the terms!

I was gracious enough when messed up my payments for six months, but now they won’t even take your call. It’s incredibly unprofessional and disrespectful.

To make matters worse, the early termination terms are unreasonable. If you bought six units, you’re only getting your capital back for five—and there’s no clear exit date, meaning they’ll complete the process whenever it suits them, not you.

Knowing what I know now, I would never invest in this company again. This experience has been frustrating, stressful, and a complete waste of time. Steer clear.

25 juli 2025
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

Thank you for taking the time to share your feedback. While we’re naturally disappointed to hear that aspects of your experience fell short of expectations, we sincerely appreciate the opportunity to address your concerns and reflect on your overall journey with us.

We understand that your personal circumstances have changed, and we want to reassure you that we remain committed to offering flexible options that support the diverse needs of our customers. As the owner of a mobile home unit, you continue to have access to both professionally managed and self-managed disposal routes, ensuring you retain full autonomy over your asset.

Upon review of our system, we can confirm there has been a number of direct communications between you and your assigned sales agent. It appears that some initial confusion arose when an external introducer attempted to act on your behalf without holding the proper documentation or authority to do so. While we aim to support all stakeholders involved, we’re equally committed to ensuring transparent and secure communications that protect the interests of our clients at every step.

We remain focused on providing a fair and sustainable experience, underpinned by open communication and customer care. Your feedback helps us to continue improving our processes, and we hope that your overall experience as a landlord and mobile home owner can be reflected in future feedback to more accurately capture the full picture.

If you would like to speak with a member of our compliance or customer care team directly, we would welcome the opportunity to discuss this with you further.

Kind regards
Concept Capital Group

Beoordeeld met 1 van de 5 sterren

Beware: Failed Settlement and Inadequate Communication

I am writing to formally express my deep dissatisfaction with the conduct of Concept Capital Group, regarding the settlement of my net investment guarantee. Despite repeated assurances, the company has failed to complete the agreed settlement within the promised timeframe.
Furthermore, communication throughout this process has been inadequate, lacking both transparency and a definitive timeline for resolution. This level of service is wholly unacceptable for an organisation entrusted with high-value transactions and client funds.
I strongly caution prospective clients to carefully consider my experience before engaging with this company.

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I have been dealing with concept…

I have been dealing with concept capital since 2021. There have been a few hiccups during my early involvement with them. However I am still with them, and more than happy with my investments. I would recommend this investment to anyone, seeking secure and regular returns.
The frontline staff are friendly and professional.
May they go from strength to strength.

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Adrian and Priya : Two of the Excellences in CCGroup

On my personal experience basis:
Adrian and Priya are two of the excellences in Concept Capital Group Ltd in terms of:

• Taylored investment proposal
• Speed and accuracy of solutions :
answering my problems and questions with immediately effective solutions
•Professional Impeccability.

I absolutely reccommend them.
Concept Capital group is lucky to have them and customers too!

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless experience

I have recently invested with CCG. I am due to get my first income end of the month. I am very pleased with them. The whole process was really smooth and easy. I would definitely recommend CCG for anyone who wants to invest without any risks.

23 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CCG 4 year client

I've been a client with CCG for 4 years now. I have always received my rental income and recently decided to withdraw my investment which was fully transferred back to me on the agreed date🙏. Ernest and Priya were very patient and answered all my questions in good time and reassured me at all stages of investment and also exit. Thank you CCG for 4 years of the rental income and excellent customer service skills from Ernest especially.

31 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is very worrying



Thank you so much for the clarification. I haven’t registered with Concept Capital just yet. As a business manager myself, I completely understand that no process is ever without its challenges. However, your dedication and effort to address any concerns really stand out.

I must say, I haven’t come across any other negative reviews, and your company still appears to be strong—perhaps even stronger because of how you handle feedback. I’m very keen to invest with you soon.

I noticed that many of your clients invested in 2022, which means some may be nearing their exit. It would be fantastic to hear their success stories, so do encourage them to share their experiences through reviews. This would provide great reassurance for new investors like myself.

As this is a significant investment, I want to make sure every detail is carefully considered. Rest assured, I will be in touch soon. Thank you again for your time and dedication.

5 december 2024
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

Dear Aktar Miah,

Thank you so much for your glowing 5-star review! We truly appreciate your support and are delighted to hear about your positive experience with us.

At Concept Capital Group, we are committed to continuously improving our offerings and aligning our strategies with the diverse needs of our investors.

Through our research, we’ve observed that Sophisticated, High Net Worth (HNI), and Institutional investors, who represent 70% of our 310 clients, often prefer to remain discreet and avoid promotional or marketing activities, which we fully respect. For our private clients—the remaining 30% of our client base—we actively engage in educational and marketing initiatives to support their investment journey.

Our investor base is unique in that 75% of our clients have longer-term aspirations, while 25% have successfully exited to date. Since we began exiting clients in 2021, we’ve completed 78 acquisitions. However, as part of our business model, we have found that it can be challenging to reacquire units due to their strong long-term performance. To address this, we often proactively make offers on units without client requests to sell.

These acquisitions not only meet the increasing demand from global investors—particularly from regions impacted by inflation, interest rate hikes, and currency volatility—but also help to build the asset value of our business. Assets acquired from clients are strategically held within sister entities (SPVs), creating a robust foundation for sustainable growth while providing a seamless exit pathway for our investors.

Our value proposition—capital preservation and reliable income generation—has become increasingly attractive to a wide range of investor profiles. This combination of stability and growth ensures that we can continue to meet the needs of our clients while reinforcing the strength of our business.

Thank you once again for your positive feedback and for trusting Concept Capital Group. We remain committed to delivering exceptional value to all our investors. If you have any further thoughts or questions, we’re always happy to hear from you.

Beoordeeld met 4 van de 5 sterren

I most say my experience with Ernest. Have been great so far looking forward to the months and years to come.so…

I most say my experience with Ernest so far have been really good I now have 2 unit's. sometimes he is very busy and miss my calls but he always get back to me if it's even the following day. So for the most I would say they try to make things go as planned and on time as best possible from my experience. Also what I really like is that my payments always on time on that date that we agreed in the contracts. So am satisfied at the moment and I would advise other if your living for a investment and you have the money this mayb a very good choice as it's very Worry-free and etc.

28 augustus 2023
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

Thank you for your review, Chris! We're thrilled you've been satisfied with your Concept Capital Group experience. We hope you'll enjoy your modular investment for years to come.

Beoordeeld met 5 van de 5 sterren

The advisors have been beyond helpful…

The advisors have been beyond helpful and have kept me updated (thank you Ernest for the latest).
I have been able to start my travel adventures with the funds from this investment and long may they continue

17 augustus 2023
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

We couldn’t be happier that Ernest has helped make your journey into modular housing just as easy as it sounds, Yelduz. Wherever it is you’re heading off to, our property management team will be holding down the fort for you until you get back. Bon voyage!

Beoordeeld met 5 van de 5 sterren

Good to do business with

Overall satisfaction is very good after dealing with Ernest at Concept Capitol. The whole process has been seamless, can't fault it.

1 augustus 2023
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

Thanks for the feedback, Tony. We’re proud to offer our customers a streamlined approach to property investment that does away with the hassle of traditional buy-to-lets to give you more of what you want and less of what you don’t need. Looking forward to working with you for years to come!

Beoordeeld met 3 van de 5 sterren

Very happy with our static home purchases

Our experience of buying Static Homes from Concept Capital has been very positive.
The service we have received has been excellent and our rental payments have all come through on time every month.
Working with Adrian Felix has been a pleasure. He was very patient and supportive through the whole buying process and continues to keep us informed all the time.
We would highly recommend investing with them

14 juli 2023
Review zonder uitnodiging
Logo Concept Capital Group Ltd

Antwoord van Concept Capital Group Ltd

Thanks, Denise! Every member of Team CCG works hard to make sure customers like you receive a courteous, straightforward service you can trust. We’re happy to see the fruits of our labour in glowing reviews like this one.

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