SportStore Reviews 

Hi Ive placed 2 orders now with sportstore with no problem. I was concerned the second pair delivery estimate was a bit longer and my partner needed the trainers asap. I telephoned them and they was super helpful and I received the second pair in plenty of time. Thank You would highly rate this company

Absolutely excellent customer service! I will definitely be shopping here again! Charlie was really helpful.

Good price and quick delivery with regular updates along the way - very happy, thank you!

Delivered quickly with no issues.

Trustworthy business with good selection of shoes and colours (I wasn’t sure at first as I had never heard of SportStore). Free next day delivery too which was amazing. Would definitely recommend!

10/10. Got my brooks from here as they were at a discounted price, they came up small so I sent them back, the same day they received back they sent out the size bigger and new pair arrived the day after. Customer service were amazing in handling my exchange. I’ll definitely be back to order another pair when I’ve ran these ones into the ground. Thank you!!

Excellent very quick service. Ordered on Saturday, arrived Sunday afternoon. Can't say better than that!
Exactly as ordered. The guy I spoke to was friendly and polite.

I can highly recommend SportStore. I ordered a pair of running shoes which arrived very quickly and fitted well. They also very promptly answered some queries that I had about when new colours of my favourite shoes would come on the market.

Overall, the impression that I have is of a friendly, helpful and very efficient small business with excellent customer service.i will certainly do business with them again.

Original order received within 24 hours but found to be a half size too big. Requested an exchange which was actioned immediately on return of the original pair and again received very fast. Was kept up to date throughout the exchange procedure.
Can’t rate the customer service highly enough, will definately be a repeat customer.

Excellent customer service. I spoke to them yesterday and amended my order. The correct running shoes arrived today - less than 24 hours later. Very helpful and probably the cheapest around for Brooks Trail.

Came across this site when looking for a new pair of running shoes. I noticed they were the best price around so thought I would give them a go. The trainers arrived with next day delivery which was free of charge which I was already thrilled about but the service only got better from there. I didn’t get on with the style of trainer that I’d ordered so phoned and asked to exchange for a different model, this was absolutely not an issue at all, I sent them back that day and within 48 hours my new pair had arrived. At this point I was a nightmare customer because I now needed to size up in the new model. Phoned them up again and again my request was not a problem. Again, within 48 hours I had my new trainers and luckily it was 3rd time lucky!
I can not fault the service I received and will definitely be shopping here again in the future for my next set of trainers.
Would absolutely recommend Sportstore if you are looking for great prices and an even better service.

Usually use another sports shoes website but stumbled across this one. Excellent price for trainers, next day delivery. I'd ordered the wrong size, exchange sorted with no issues. Would definitely use again.

Ordered some trainers, got them the next day and realised that the colour wasn't quite what I was expecting. So I used the contact details on the handy leaflet within the packaging, phoned them up and got a replacement item ordered.

I had to pay to return the other ones, but expected this.

What I love about this company is that they have a physical shop, with REAL people, not a huge warehouse somewhere with a call centre. So I dealt with an actual person who could advise me what to do next.

The photo of the person on the contact sheet in my packaging was the guy (Charlie) who runs the company, and he was person I spoke to when I called.

I thought that this level of human'ness' (is that even a word?!) was brilliant.

I will be using these guys whenever I can from now on.

Great service from this company items supplied as advertised & at a great price....delivered within 48 hours. Well done

Trainers cheaper than anywhere else online, arrived quickly even though it was the period in-between Christmas and New Year. Excellent communication and trainers exactly as described. Will definitely use again really positive experience.

I had an excellent experience from start to finish! I called the shop to check stock before ordering, and the team couldn’t have been more helpful confirming all of the availability. Then, after I accidentally entered the wrong delivery address on the order, they had it fixed within minutes. Order placed around 1pm, and it arrived by 10am the next day – amazing service!

For anyone worried about old negative reviews, it looks like there was some confusion with another business using a similar name. Ignore the fake reviews and support this awesome independent shop – they really deserve it!

I have sent emails asking to confirm my order I can not track the order because every time I go into the confirmation e mail it doesn't open it says to many people are using the service refresh that's all day even after midnight it's same

After reading the reviews it seems this store has been confused with another company because I received trainers within 48hrs. The size didn’t fit so contacted customer service and had instant reply . Arranged return in exchange for next size , which was again received within 48hrs . Many thanks

I wanted to write this review asap after receiving my Altra trainers the next day just as advertised - even on a Saturday! Great price, great service - and great not to be giving my cash to a local UK business - ignore the negative reviews - it's clear they have got the company mixed up with another - will be shipping here for my sports gear from now on. Thank you!

Best priced Brooks Adrenalin trainers I found find online.
Excellent service especially as no surcharge for deliveries to Northern Ireland.
Would certainly recommend or use again.