Conceptions Reviews 325

This place operates like a factory and funnels people through their IVF cycles with a complete lack of personalized care. I did one cycle of egg freezing here which was cancelled after 8 days. The cycle should have been canceled considerably earlier, but I wasn’t permitted to speak to my doctor during the cycle, and whichever nurse called each day would repeat the same stock information that it’s “up to the patient” whether to cancel and that some choose to do a retrieval with only 1-2 follicles. I was not in a situation where I would have chosen to do a retrieval with 1-2 follicles, and I’m pretty sure they are trying to avoid cancellations so it helps their stats. I was never given useful information from anyone about how/why my results day by day were so far below expectations, which would have given me the information I needed to advocate for myself and cancel the cycle.

At my consultation I was told what would be a reasonable goal for my retrieval given my medical history and lab results. There was no discussion of the likelihood of a poor result, or the possibility that someone’s first cycle could be so drastically below expectations. At my first ultrasound, it was clear something was wrong because I had so few follicles. Each subsequent ultrasound showed extremely slow growth to the point where on day 8 of medication, I had one follicle that was the appropriate size. When I regrouped with the doctor afterwards, she said this was not expected given my initial labs, and that I would probably do better a second time. When I asked how common my outcome was (really underperforming on their first round of IVF) for someone my age, she said it happens “about 50% of the time.” I was shocked that if this was so common, she never mentioned it in my initial appointment. This would have better prepared me for my poor results during the cycle, or honestly changed my calculus of whether to do IVF at all.

The doctor also mentioned that part of the reason she chose to continue my cycle (which obviously wasn’t going to lead to success) was that she could gather data for subsequent rounds of IVF. I was never told this was one of the objectives, and had I known, I would have cancelled my cycle earlier.

Everyone has different reasons for pursuing IVF, and different financial considerations, which will affect their choice of whether to cancel their cycle or not. But providing no information to patients about these tradeoffs, and honest assessments of their progress, is horrible medical care. You only get to communicate with nurses during your cycle – one is assigned to you during IVF, and each day a different one will call with your medication instructions. None of them are familiar with your situation at all, and at one point my assigned IVF nurse messaged saying that timed intercourse or IUI could be an option if the cycle didn’t improve (I was trying to freeze eggs, not get pregnant).

This practice took what was a normally frustrating experience of having to cancel an IVF cycle and made it multiple times more stressful and upsetting than it should have been with their horrible communication and the fact that I was repeatedly lied to by staff saying we should just wait until the next ultrasound to see if more follicles pop up. It was clear afterwards that for several days my doctor knew that wasn’t realistic and was just using this cycle to collect data to prepare me for a second cycle (which I will of course not be doing here).

I hope this review can help someone considering this clinic make a decision, or someone in the middle of a cycle here who isn’t getting personalized care better advocate for themselves. On my last day of medication, after complaining enough I guess, I was able to talk to the head nurse, who gave me an honest assessment of my situation and tradeoffs, which led to me cancelling the cycle. Had the other nurses provided information remotely as thoroughly and helpfully as she had, I would not be writing this review.

Wonderful service. Friendly Staff.

We really enjoyed our experience. Clean and very professional staff. They are always will to help and answer questions.

Conceptions helped us with all three of our children and we couldn't be more grateful. It was a long, emotional road and they were there for all of it. Dr. Greene knew exactly what to do at every roadblock and stepped in to guide us all when there was a terrifying fork in the road. Amanda was absolutely incredible and was there for us with a answer to every question or just a shoulder when things got rough. Even the the nurses, Megan in particular, understood us, the situation and even my manic emotions. These are the experts you want on your side! They know the science and processes to get you there. But you also need a team that understands that this is a difficult and delicate process for the soon to be parents. The journey was not a walk in the park, but we had the best tour guides that more than delivered!

You are in the very best hands at Conceptions. We had two failed IVF cycles and a couple set backs along the way. The amount of heart ache that comes with trying to conceive after numerous failed attempts can be devastating. Dr. Bush and his nurse Erika P really gave me the confidence to try one last time and I am so very happy we did. We got pregnant with twins who are thriving! I cannot express my appreciation and love for this clinic and all of their staff. They made my dreams come true!!!

From Linda in the lab to Tami in ultrasound to the nurses, embryologists and doctors, Conceptions is amazing. Everyone really does care about getting you to the finish line. We were seen by Dr. Bush and had Erika and Tanya as our nurses. Everyone was so amazing. They were cheering us on the entire time! We made it to 12 weeks yesterday with our Conceptions baby and we could not be happier with our choice to go here.

From start to finish, Conceptions was friendly, efficient and really easy to communicate with. In the time I was there, I had three different appointments with different staff members each time but they were all so kind and informed that it never felt impersonal. We ended up having a successful IUI procedure done and could not be happier!

Words cannot express how grateful we are that our paths crossed with Dr. Greene at Conceptions. Being 45 yrs of age and having had 3 miscarriages in a row, my chances of having another baby were not very high. The team at Conceptions was exceptional and it was truly a miracle because they helped us get pregnant with my own eggs and I carried a healthy baby who was born on February 3, 2020. She is healthy and doing amazing. It is truly a miracle and changed our lives forever. I highly recommend Conceptions because not only is the team dedicated, kind and friendly, but their protocols and medical expertise is unmatched. Thank you for everything, Dr. Greene and your amazing team!

Everyone here is kind and compassionate. I am 9 weeks pregnant and starting with an OB next week (yay). I will say I wont miss the reason I was seen here but I will defiantly miss the staff!

Great overall experience! The nurses and all the staff at the Littleton and Lafayette office were very friendly and accomodating. Shout out to Stacy for answering all my questions and always being available when i needed her; Tasha and Julie for and the rest of the team. They took great care of me from start to finish. I was in the care of Dr. Bush and he is just an exceptional doctor. He is not the warmest, but i knew he only had one thing in mind - to help me have a successful pregnancy. Dr. Bush can be very techinical, but that's the reason why i liked him. He is on top of his game and he did what's best for me and my situation! I am just glad that I had a Team that cared for me and helped me make my dream come true. I am 8 weeks pregnant now, and can't be any happier.

Dr. Althea O’Shaughnessy and her team are the best. They have helped me accomplish a dream of mine and have made it reality. I will forever be thankful ! For everyone out there that desires what I do she can make it happen !

The individuals who work at Conceptions are definitely one of a kind. I will never be able to thank them enough. Every day they are making dreams come true.

We had such a wonderful experience working with Conceptions. Dr. Greene, Amanda, and everyone we came into contact with were so warm, inviting, knowledgeable, and reassuring! The fertility journey is a challenging one, and it meant so much to us to have a great team guiding us and pulling for us. Now we're expecting a little one in September! Thanks Dr. Greene and team- we'll forever be grateful! -Amy & Missy

Every nurse, phlebotomist and sonographer that I worked with at Conceptions was wonderful. They treat you like you are their most important patient. Everyone loves working at Conceptions, which I think really says something about the management.

This was our second time with conceptions and just like the first time, we are very happy with our experience! They always take care of us! We have a beautiful almost two year old and pregnant with a second one!

Very caring and compassionate staff. Office is run very efficiently. Very pleasant experience. We did get pregnant and my only “complaint” is that Conceptions doesn’t offer OB services. We would have loved to stay with this group throughout the entire pregnancy.

Everyone was very nice and I like how each person, from the doctor to the financial representative, sit down with you and go over the plan!!

We went to 2 different fertility clinics before going to conceptions and I wish I had gone there first. The doctors and staff are so welcoming, they make you feel like you are the only patient they are concerned with. They are so knowledgeable and answer all your questions with ease and professionalism. We are so happy and excited to be bringing a little one into our family in June! Thank you Conceptions!!

Great team! We are so thankful for everyone we worked with on the Conceptions team to get us to our goal of a pregnancy. Everyone is so caring, responsive, assuring and willing to answer my questions and all around just good people. So thankful that I chose Conceptions to work with.