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Beoordeeld met 1 van de 5 sterren

Crystal Clear Windows Employ Arrogant Crap Liars as workers They come to your home telling you absolute b******* saying there method of clearing condensation in-between glass on pvc windows work... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My housing association arranged for this company to come and replace blown glazing panels. The first guy who came to measure the windows inside property was polite and pleasant. The rest have be... Toon meer

Beoordeeld met 5 van de 5 sterren

We got this local small family business to fit us full replacement windows front door & french doors to the rear of our property & found everyone involved really helpful knowledgeable professio... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting company. Not only did they fail to attend on numerous occasions but also then bodged my patio door. I then complained to my housing association for them to contact them and they... Toon meer

Bedrijfsgegevens

  1. Thuisdiensten

Informatie afkomstig van verschillende externe bronnen

The best solution for condensation in windows, foggy windows. Window repairs at a fraction of the cost of replacing your broken down windows complete with a 10 Year insurance backed warranty


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

32 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 12% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 3 van de 5 sterren

Cowboys

Had new window fitted this morning seals aren't in place properly cowboy jog he did even check it over before he left ive had to phone housing association to get someone out next week to sort the seals ridiculous

23 januari 2026
Review zonder uitnodiging
Logo Crystal Clear Windows

Antwoord van Crystal Clear Windows

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience and appreciate you bringing this to our attention.

This is certainly not the standard of workmanship or service we aim to provide, and we apologise for the inconvenience caused by the seals not being fitted correctly. We would welcome the opportunity to investigate this further and resolve the issue as quickly as possible.

Please contact us directly with your details so we can arrange for this to be inspected and rectified. You can reach us via 01484 720405, and a member of our team will be happy to assist.

Thank you again for your feedback — it helps us improve our service.

Beoordeeld met 1 van de 5 sterren

Rude, arrogant, avoid

My housing association arranged for this company to come and replace blown glazing panels.
The first guy who came to measure the windows inside property was polite and pleasant.
The rest have been rude, arrogant staff who either don’t turn up at stated time/at all or who call you a liar.
Complaints made to customer service with no resolve.
Avoid! They certainly won’t be attending my property again thats for sure.

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scamners

Dont use they're scammers

18 juli 2025
Review zonder uitnodiging
Logo Crystal Clear Windows

Antwoord van Crystal Clear Windows

Hi Kerry - We're sorry that you had a poor experience however we're confident that this must be about another business. If you can provide any more info by emailing us on enquiries@crystalclearworks.co.uk that would be great!

Beoordeeld met 5 van de 5 sterren

Everything from start to finish was…

Everything from start to finish was very professional they follow up to. make sure you are completely satisfied thanks Albert ref number CC5015

12 juni 2025
Review zonder uitnodiging
Logo Crystal Clear Windows

Antwoord van Crystal Clear Windows

Thanks for the great Review! We're glad we were able to help!

Beoordeeld met 1 van de 5 sterren

I would leave no stars if I could

I would leave no stars if I could!
Door to door salesman came and I gave them my number . They rang after I told them my husband had other renovations he wanted to attend to before having any windows fitted. They ring persistently with a with held number. Twice this week already! Even though I’ve told them numerous times I wouldn’t buy from them as I deem it harassment.! Avoid at all costs!! I wouldn’t touch this company with a barge pole! Latest call today. I’m going to report this company

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely disgusting company

Absolutely disgusting company. Not only did they fail to attend on numerous occasions but also then bodged my patio door. I then complained to my housing association for them to contact them and they blatantly lied stating they was unable to gain access to my property. Well I have proof you lied as I have ring camera footage. How dare you call me a liar.

9 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replaced Double Glazed units

We didn’t want new window frames as they were fine, but we did want replaced double glazed glass. Neil came out talked to us about our windows measured up and kept us informed about when he would be coming to fit the replaced units. He came back when he said he would and fitted them without any problem. We would recommend this company.

10 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had an appointment booked today for …

Had an appointment booked today for measuring up, between 9 and 12,couldnt even make it with a 3 hour window, No message, When telephoned the reply was he was held up on another Job, Not really very profesional, Poor planning all round,

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can’t get the measurements right

I’ve used CCWW before and been happy with their service. I’ve used them recently and had ann unsatisfactory experience. Initially, the solution used didn’t work in removing the condensation, so I proceeded with having the window replaced. CCWW have now been out three times to take the measurements for my standard, medium sized window and they still haven’t got it right. It shouldn’t be difficult for a firm that specialises in glass window replacements to accurately measure a rectangle and then have the window produced. I’m persevering for one last attempt and hope that they can get it right.

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Crystal Clear Windows Employ

Crystal Clear Windows Employ
Arrogant Crap Liars as workers
They come to your home telling you absolute b******* saying there method of clearing condensation in-between glass on pvc windows works.
They even say the condensation will go in six weeks. WELL HERE IS THE TRUE FACTS ABOUT THIS COMPANY NOTHING THEY DO WILL GET RID OF CONDENSATION EXCEPT REPLACING THE GLASS
FACT

4 juni 2024
Review zonder uitnodiging
Logo Crystal Clear Windows

Antwoord van Crystal Clear Windows

We thank you for your feedback. We are employed by over 50 of the largest housing associations in England to repair failed double glazed units on their housing stocks. Without exception they are all satisfied with the service we provide for them and in 2024, we are oncourse to deliver 10% more double glazed units repaired when compared to 2023. This means that just short of 22000 double glazed units will have condensation successfully removed from them by Crystal Clear this year. Please note all repaired units carry a 10 year warranty which is 5 years longer than most new double glazed units.
From time to time, some units, because of their condition, do not successfully repair and they can result in a recall. This occurs in less than 4% of all repairs completed by us. Please take note, we do not charge for repairs which are not successful.
Our service is also environmentally positive reducing waste glass and Co2 from the glass manufacturing process. Please visit our website condensationinwindows.co.uk for more information.
Regards Crystal Clear

Beoordeeld met 1 van de 5 sterren

Absolutely useless

Absolutely useless. Waited 6 months for them to replace my glass not to mention the already failed repair. After 6 months of them coming out to measure the glass several times they told me it was too big to carry upstairs... I measured my window as I wanted to see if it would fit up my stairs. Guess what it did.... Don't waste your time or effort with this company, even aster housing have now contacted a different firm to do my repairs.. I'd like to mention in previous years I've never once been satisfied with this company. Hopefully aster won't use them any more.

15 mei 2024
Review zonder uitnodiging
Logo Crystal Clear Windows

Antwoord van Crystal Clear Windows

We are truly sorry that to hear about the issues you've experienced. Your feedback is incredibly important to us and we regret we did not meet your expectations. We work hard to provide high quality service and workmanship for all our customers. To allow us to take action and respond more formally and personally to your feedback, can we please ask you contact our Operations Manager at your convenience to discuss your matter in more detail.

Beoordeeld met 5 van de 5 sterren

Excellent job highly reccomend...

I have just had my patio and drive cleaned and I was very impressed. Paul doesnt cut any corners and does a very efficient job and leaves everything tidy! I have used him to clean the interior conservatory also and will
most certainly be using him again, thank you Paul,,,

3 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all cost!!!

The company was appointed by our lease provider to replace the glass in our windows.
Is been 4 months now since the issue with the windows, 4 failed attemps and still not done. We are left with wrong size of the glass hanging inside the windows and the cancelled another atempt to fix them. The worst service and customer service ever. Avoid at all cost!!!!

5 februari 2024
Review zonder uitnodiging

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