Controller Modz Reviews 

208
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

When my Son and I were designing this controller for his Christmas present, ill be honest, I didnt expect it to look as good as what we had desiged. WOW I was so wrong!! It has turned up and is every... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a pre-built Titan controller, and it is great. The service/delivery was really quick, and it solved my PS5 issues whilst being good value for a TMR solution. The only downside was that it d... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered for my son’s birthday. The controller came quickly, to the exact specifications I had chosen and was well packaged. The customer service and communication was excellent. My son was very happy... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a customised controller for my partner as a Christmas present and she's delighted with it. Great design options, feels like a brand new controller (well, it is) and the Razorback features... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder

Informatie afkomstig van verschillende externe bronnen

It is our mission to exceed the expectation of our customers by producing the most appealing and innovative controllers on the market


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

208 reviews

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4,7

Alle reviews

(208)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

So impressed

When my Son and I were designing this controller for his Christmas present, ill be honest, I didnt expect it to look as good as what we had desiged. WOW I was so wrong!! It has turned up and is every bit as great looking as what we designed, in fact its even more impressive. My son is having it for Christmas but has seen it and he cannot wait to get his hands on it. Thank you so much for the perfect controller, speedy delivery and great customer service. ⭐⭐⭐⭐⭐

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful controller

I bought a pre-built Titan controller, and it is great. The service/delivery was really quick, and it solved my PS5 issues whilst being good value for a TMR solution.
The only downside was that it doesn't fit on the standard charger (due to the paddles unit) but USB-C works and maybe an adapter could be made.
Overall, very happy with my purchase.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Spent a fortune on a custom controller…

Spent a fortune on a custom controller for my son and bought the extended warranty. 3months go by and my sons complaining that its not holding its charge so needs to be connected to a cable constantly then 5 months after that the controller fell apart in his hands! While we were both plaing on it! It literally popped apart like a jigsaw puzzle so I put it back together the best I could and I got in contact to arrange the repair only for them to tell me they aren't going to fix it!
Its been made out of CHEAP AND NASTY SHITTY plastic thats been forced into place and thats why its has sprung apart.
AVOID LIKE THE PLAGUE, SAVE YOUR MONEY AND BUY ANYWHERE ELSE APART FROM HERE!!!..

28 augustus 2026
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Lyndsay,

We feel it's important to clarify several points here, as unfortunately this review does not accurately reflect either the condition of the controller shown to us or the assistance we offered.

We have been building custom controllers for over 15 years and have supplied more than 35,000 controllers. In that time, we have never known a controller casing and analogue stick to spontaneously come apart in the manner shown in the photographs you provided through normal use.

The photographs show significant physical damage. The controller casing has separated and the analogue stick cap has been completely removed from the analogue mechanism. This is not something that can occur because the controller has been made from "cheap plastic" or because the casing was "forced into place". Damage of this nature requires significant physical force. The comparable cases we have encountered have resulted from physical or accidental damage, such as a controller being dropped onto a hard surface, thrown, or otherwise subjected to substantial force.

We cannot say precisely how or when this particular damage occurred because we were not present. What we can say is that the condition shown is not consistent with a manufacturing fault or a controller spontaneously falling apart through normal use.

An extended warranty is not accidental-damage insurance. It covers faults with the product; it does not cover physical damage, accidental damage or misuse.

It is also incorrect to state that we told you we were "not going to fix it". Before this review was posted, we had already confirmed that we would accept the controller back, investigate the separate battery issue under your extended warranty, and assess the physical damage so that we could advise you of any repair costs before carrying out chargeable work.

Unfortunately, after we explained the distinction between a warranty fault and physical damage, we subsequently received an email containing abusive and profane language directed towards our staff. We completely understand that customers can be disappointed when a repair isn't covered by warranty, and we're always willing to discuss concerns and explain our decisions, but we do ask that our team is treated with basic respect.

We pride ourselves on being exceptionally fair with our customers and regularly go above and beyond to resolve genuine product faults. However, fairness cannot extend to treating significant physical damage as a manufacturing defect simply because an extended warranty was purchased.

Despite the nature of the subsequent communication, our offer remains unchanged: we are happy to investigate the reported battery fault under the extended warranty and assess the physical damage for repair.

Controller Modz Support Team

Beoordeeld met 5 van de 5 sterren

Birthday gift for son.

Ordered for my son’s birthday. The controller came quickly, to the exact specifications I had chosen and was well packaged. The customer service and communication was excellent. My son was very happy and I will definitely be ordering again for my next son’s birthday. I would highly recommend giving these guys ago! You will not be disappointed!

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great all around

Very happy with my controllers and the quality of them. Customer service is also extremely good at helping with an issue.

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Controller

Bought a controller from controller modz and it’s the best I’ve ever used. I’ve had scufs and battle beavers and they don’t come close to this one. The whole process was really quick and I received my delivery within 2 or 3 days of ordering which was really impressive.

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, they replaced my dual sense thumbsticks for me as I was experiencing stick drift. Service was done in good time and I had the controller back within a few days. Very pleased with the results.

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time I’ve purchased a modified…

First time I’ve purchased a modified controller, their website is easy to use and shows exactly what you’re getting although I must say it looks so much better in person, top quality great communication fast free shipping would definitely recommend and will definitely purchase again many thanks.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased a PS5 Controller from here…

Purchased a PS5 Controller from here over a year ago and needed some assistance with it. James was very helpful and narrowed the cause down which was basically user error on my part. Either way James was very helpful and resolved my issue. 10/10 from me as customer service is amazing. Massive thank you.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Had an issue with the dispatch of my controller, team was very helpful in sending a replacement controller instantly which arrived at my house the next day! Great customer service.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent custom controllers.

I came across Controller Modz website on google and decided to take a chance and have a custom made PS5 controller made.
I was shocked at how quickly it took to make and arrive, and I couldn’t be happier with it. Looks superb and the TMR sticks are so much better. The build quality is excellent.
I was that impressed I had a custom Xbox series x one made, which is also fantastic.
I found James very helpful and friendly when I contacted customer service about a change to my order.
On my experience using controller modz, I highly recommend them.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with customer service

Great experience with customer service! The chrome red was discontinued and they emailed me about it so I emailed them back resolving the issue and within 10 minutes I had gotten an email back! I would recommend ordering on a computer but everything else was flawless and the controller feels and looks very high quality!

25 maart 2026
Review zonder uitnodiging

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