Controller Modz Reviews 

208
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

When my Son and I were designing this controller for his Christmas present, ill be honest, I didnt expect it to look as good as what we had desiged. WOW I was so wrong!! It has turned up and is every... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a pre-built Titan controller, and it is great. The service/delivery was really quick, and it solved my PS5 issues whilst being good value for a TMR solution. The only downside was that it d... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered for my son’s birthday. The controller came quickly, to the exact specifications I had chosen and was well packaged. The customer service and communication was excellent. My son was very happy... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a customised controller for my partner as a Christmas present and she's delighted with it. Great design options, feels like a brand new controller (well, it is) and the Razorback features... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder

Informatie afkomstig van verschillende externe bronnen

It is our mission to exceed the expectation of our customers by producing the most appealing and innovative controllers on the market


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
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4,7

Alle reviews

(208)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gorgeous controller

The controller I got was exactly how I imagined it to be after the preview I got on their store. The extra options you can add and customize your controller with are way more than the avarage store. The prices are adeguate. The team communicates and works really fast. Overall a really good experience (It was my first time customizing a controller). The only drawback I can imagine is the fact that the store ships from
UK and after the brexit many countries in Europe are required to pay a custom fee and have their delivery delayed due to check ups. If you are outside of UK is better to inform yourself about specific custom fees in you country

11 december 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Yanghui

Thank you so much for your thoughtful review! We’re thrilled to hear that your controller turned out exactly as you imagined and that you enjoyed the wide range of customization options we offer. It’s great to know that our team’s communication and efficiency added to your experience, especially for your first time customizing a controller.

We truly appreciate your understanding regarding international shipping and customs. While we do our best to provide clear information, we always encourage customers outside the UK to check local regulations to avoid surprises.

Your support means a lot to us, and we’re here for you if you ever need anything in the future.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Beoordeeld met 5 van de 5 sterren

Excellent controller excellent options…

Excellent controller excellent options excellent designs excellent service 5star

18 november 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Kirsty

Thank you for your fantastic review! We’re so happy to hear that you’re pleased with your controller, the customization options, and the service we provided. Your 5-star rating means the world to us, and we truly appreciate your support.

If you ever need anything, we’re always here to help.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Beoordeeld met 5 van de 5 sterren

What an amazing company

What an amazing company! I purchased a ps5 customised controller two weeks ago. Delivery was super quick and was delighted with the controller. Unfortunately the delivery courier completely damaged the outside box. I emailed customer services and James immediately sent out a carry case without hesitation to make up for the damaged box. There are not many companies around that have that level of customer care. I am very very impressed with Controller Modz and will have no hesitation in recommending them to my family and friends.

4 november 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Shirley

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you were happy with your custom PS5 controller and the quick delivery. We’re sorry to hear about the damaged box, but we’re glad James could resolve the issue swiftly with the carry case.

Your feedback about our customer care means a lot to us—it’s always our goal to go the extra mile for our customers. Thank you for recommending us to your family and friends, and we’re here if you ever need anything else.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Beoordeeld met 5 van de 5 sterren

We purchase both an Xbox and PS5…

We purchase both an Xbox and PS5 controller from Controller Modz, both controllers have turned up within a few days of ordering and the build and communication of delivery have been excellent. For the Xbox controller we order metallic red joysticks which my son then said he didnt like as these were to slippy. After contacting CM we received some rubber caps to go over the joysticks for free which was amazing. The PS5 controller developed a fault after a few months, after contacting CM on the Monday the controller was returned for repair, we received it back fully working the same week. the fault was a loose ribbon cable. The customer service has been beyond excellent and would 100% recommend using them if you want a purpose build 1 off controller. We have a very happy 13 year old

11 oktober 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Antony

Thank you for sharing such detailed feedback! We’re thrilled to hear that both the Xbox and PS5 controllers met your expectations and arrived quickly. We’re always here to help, so we’re glad the rubber caps and quick repair made a positive difference for you and your son.

Your kind words about our customer service mean the world to us—it’s great to know we could make the process smooth and hassle-free. We’re delighted to hear your 13-year-old is happy with his custom controllers!

Thank you for recommending us, and if there’s anything else we can do, don’t hesitate to reach out.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Beoordeeld met 5 van de 5 sterren

I would like to thank you on making…

I would like to thank you on making this a very easy process. Customer care was really helpful. I ordered the wrong product and within 3 emails in 1 day they have provided me with what i wanted. The site itself was easy to use and navigate, i would highly recommend ordering from controller modz. Once again thank you for your help.

11 oktober 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Evan

Thank you so much for your thoughtful feedback! We’re so pleased to hear that you found the process easy and that our customer care team could assist you quickly in getting the right product.

It’s wonderful to know you enjoyed using our site and had a positive experience overall. Your recommendation means a lot to us, and we’re always here if you need any further assistance.

Thanks again for your kind words, and happy gaming! 🎮

Best regards,
The Controller Modz Team

Beoordeeld met 5 van de 5 sterren

I must say I had an amazing experience…

I must say I had an amazing experience ,from beginning to end.I built a ps5 controller for my son, and it has arrived and what can I say it is out of this world! The quality of the parts are a 10 out of 10! There is a lot of options to choose From and I was amazed that you even have the option to add a photo, which is that extra special personalised touch, as my son is ten and as we all know this is a big deal for a child, which they luv. James goes above and beyond for his customers and ensures you have the best customer service. James is so kind and understanding and has gone out of his way for me, and even added add ons for me. I would 100% recommend to buy, you will not be disappointed. I can’t wait to see my sons face on Xmas he will be blown away with it, and without a doubt be showing it off. Grate gift idea, as mentioned above the photo option is that extra special this is every kids dream gift and also an adults! Thank you so much James ur such a kind soul, and has been a pleasure to deal with, controller modz is an amazing business and outstanding customer service, and quality products, you’ve made one happy mum and a happy boy when he sees it on Xmas!

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

£220 custom ps5 controller has stick drift

£220 custom ps5 controller has unusable stick drift, I received the controller from a friend, the company won't repair.. Whatever the controller came from their factory regardless of the beurocracy as to why they can't honour the warranty, the controller is unusable.

1 juli 2024
Review zonder uitnodiging
Logo Controller Modz

Antwoord van Controller Modz

Hi Nathan,

Thank you for sharing your experience. We genuinely understand your frustration with the situation. However, in order to process any warranty repairs or services, we require proof of purchase to confirm that the product was indeed purchased from Controller Modz. Unfortunately, in this case, we did not receive the necessary documentation to verify the purchase, which meant we were unable to proceed with the repair.

We always strive to assist our customers as best as we can, and we regret that we were unable to resolve this matter to your satisfaction. If you are able to provide the required proof of purchase, we would be happy to revisit this case.

Best regards,
James
Controller Modz Team

Beoordeeld met 5 van de 5 sterren

I ordered My controller 2 days ago, IT CAME ALREADY!

I ordered My controller 2 days ago, no extra paid and it came today At 12am, unreal timing, to be able to do it that quickly and get it shipped is amazing, big up controller modz on designing it the exact way i ordered as well without missing a single detail, Would Highly recommend them to anyone looking for a custom controller

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible service

Ive tried scuff, powerA and Aim controllers...these are by far the best company ive seen. When I ordered my custom ps5 controller it arrived as quick as a flash. The product has helped me up my game and made my gaming experience better. I unfortunately damaged one of the dominator back buttons and when I asked how to go about it fixed they told me to send it back and they would fix or replace it ASAP. I received my controller back within 3 DAYS!!!
I've never had a company sort a fault that quick. I couldn't recommend them enough. Will be ordering for my sons birthday from 100%.

5 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, ordered as a Xmas gift quite late in the day. Was advised before checkout that delivery might be after Xmas but they managed to get it here in just a few days - in time for Xmas. Thanks so much really pleased and quality of finish looks great too. One happy son!

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aesthetically perfect

Very beautiful controller, just how I asked.
The "construction" time was fast.
If you need an internacional shipment make sure to confirm with Controller Modz who will be delivering it in your country (in Portugal, CTT take more than 1 month to deliver!). I don´t mind to pay extra delivery cost for a much better delivery time and experience (DPD for example).

19 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Perfect! Best place for controller mods. Easy to design and order, so many options, quick delivery. 100% recommended.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service for ps5 controller

Ordered a bespoke ps5 controller, it looks amazing. I accidentally mossed the delivery and it was returned to company. They resent the same day and I received rapid.

Very impressed. Thank you

From a very fussy business owner.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Search no further!

What made my experience great?

First off. How amazing and user friendly the website is to use!

Then the customisations are unbelievable, so many to choose from. Truly making my controller 1 of a kind.

Last off. How amazing and professional the staff are! Genuine people who are willing to help no matter what. Thats worth the money alone!

Honestly a world class company.

16 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant!
Ordered a custom made controller for my son on Thursday, received it Saturday! Excellent service. Thank you

9 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

Good quality printing; my son had lots of fun creating his customisation - Controller Modz came back with questions to make sure they could get it right. and it came very quickly, much more quickly than I had expected. It's expensive, yes, but really good and my 11 year old boy thinks it's worth it.

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend!

Everything was great from the customer service to delivery times, the controller is very good quality and looks great, highly recommend!

18 oktober 2023
Review zonder uitnodiging

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